Quadient AP Automation by Beanworks Reviews

Summary: There were a couple hiccups (more related to timing of introducing Beanworks and staff changes) but once we understood those it was a relatively simple process to have everyone set up and invoices processing. We had some resistance to change but I think that is a result of making people more accountable then to the change itself. I am very pleased with the system and ability of everyone to retrieve information ... it dose create an ease between departments.

Positive: Largest pro ... CONTROL
I can identify where an invoice is in seconds, who has it, why it isn't processed (because they leave me notes), if it has been paid. All the information is at my fingertips including a PDF copy of quick reference.
Additional strengths - identifying duplicate invoices, clean design, simple set-up and maintenance (as an admin), sync with Sage, communication with Beanworks.

Negative: There are is nothing overly negative to be said ... an instant sync when you export, a higher resolution on the PDF would be nice but it doesn't impact our use.
They haven't figured out how to reconcile statements this way ... but that may

Summary: This product has made our invoice process so much faster. We've been extremely happy with it and would highly recommend it to others.

Positive: Extremely user friendly. The screen layout, organization, various features and speed are wonderful. The support team are easy to contact, quick to respond to questions, friendly, helpful, and great at offering tips and letting us know about new features. The reports available have also been very helpful for tracking and analyzing data.

Negative: Personally I haven't encountered any cons. My experience has been 100% positive.

Summary: Overall I am happy little less happy with software and their Ap solution. But this is not much a big issue for small/medium size businesses.

Positive: Subs and vendors can email their solicitations legitimately to our Beanworks, which eliminates approaching mail. Approvers can be situated in different areas and still access and affirm even by means of portable. The pursuit highlights to discover a receipt are uncommon.

Negative: While using this software I feel lack of some functionalities like you can't lock date to being as input, it is difficult to find sync errors.

Summary: I enjoy using this system daily and since I was involved in the set up of our companies and have been the "go-to" for getting everything up and running and run smoothly before rolling it out to our company, I have been able to see the ins/outs of the system and I have learned so much in this last year. I thank the Beanworks Team for their assistance and continued support as we keep moving forward with Beanworks Sage APA. I know that our company is unique and we gave (give) the Beanworks Team a lot to think about and to do, but we appreciate their efforts in making sure we have everything we need to succeed.

Positive: We are able to do quick searches for invoices with a click of a button, rather than having to pull paperwork from file cabinets or storage! Eliminating the amount of paper is great for not only our company but society as a whole. Losing invoices is always a possibility but when you email it to Beanworks Sage APA, it is there and can easily be located. Generating Reports has been key because we can see what invoices are outstanding, which ones need to be paid or if there are payments that have not synced with Sage 300 for some reason. We like the idea of having Beanworks process the payments for us, we haven't taken the steps yet to initiate this but are considering it. We look forward to the many updates/improvements to features that come available in the future. The Beanworks Team has been very helpful in getting us up and running, they have been willing to answer our questions and take our ideas/suggestions/concerns into consideration as well as implement several of them.

Negative: Our organization is large in the sense that we have 50+ affiliate companies that also receive invoices/issue checks - unfortunately Beanworks doesn't have the capacity to link approval channels between companies, to update an approver in one company and have it automatically saved to another one with a click of a button - also there is no way to have the approval channels created by the system so we have to create them ourselves (everything is all manual) - this is a very time consuming process. And with us having so many affiliate companies, it is also time consuming process to set those companies up in the SyncTool, which again is all manual. The SyncTool (system used to sync invoices, vendors, payments between Beanworks Sage APA and Sage 300) has had many issues we have seen on our end -crashing often, which requires us to have to restart it, so hopefully once it becomes available for online, it won't be an issue. Also, if we process a manual payment (ACH or Wire) in Sage 300, the system does not automatically "sync" the payment to the invoice in Sage APA. Often we have to reach out to the Beanworks Team and request their assistance. It would be nice to have the system complete the sync regardless of method of payment and to be able to sync ACH or Wires regardless if we use Beanworks program for processing payments. There are a few more features that would be helpful for our organization that I would like to discuss with the Beanworks Team at a later date. And there are a few other items that are currently being reviewed by the Beanworks Team so we will wait for the outcome of those before adding any responses/feedback.

Summary: I enjoy using this system daily and happy to have been able to eliminate so much paper work.

Positive: Very user friendly. we can quickly search for invoices with a click of a button, rather than having to pull paperwork from file cabinets.
Eliminating the amount of paper is amazing.
The Beanworks Team has been very helpful get back to us in a reasonable time.

Negative: The Sync Tool has had many issues, You need to sync so many time especially for inventory receipt to be synced. It crashes often for no reason at least what I think.
Also, it wont let you process invoices with more than one receipt.