HumanFirst
HumanFirst offers a highly efficient infrastructure and workflows for exploring, curating and scaling your AI training data. We produce the capabilities to scale NLU & NLP. HumanFirst is a conversational AI platform. Real voice-of-the-customer data, always in the loop. HumanFirst Studio makes it easy to work with text and voice data to train and maintain NLU models that understand natural language. You can replace ad-hoc data collection and labeling with a seamless experience that lets you build and improve your AI's performance with real data. To train AI that understands customers, import your Search and Help Center requests and emails. Improve accuracy and discover intents. It is difficult to figure out what intents you need and to come up with training phrases manually. This can lead to poor coverage and inaccurate intents.
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Kwantics AI Voice Assistant
Enterprises can now use an AI Voice assistant to facilitate customer interaction channels in many languages. Intelligent Voice Assistant powered with conversational AI. To enhance customer experience, go beyond IVR and drive natural conversations. Our AI Voice Assistant learns from every conversation. Our AI Voice Assistant can be deployed to understand the intent of your customer and automate sales, marketing, and customer service. Our AI Voice Assistant can accurately understand your client's needs. It provides prompt answers and correct directions to customers, making them feel valued. The AI Voice Assistant is always aware of customer interactions. It can understand the context, history and preferences of customers to provide a personalized customer experience. Reduce response time and perform repetitive tasks. Customers can communicate with you faster, easier, and more efficiently, all while being available 24 hours a day. Your agents can now focus on solving complex problems and increasing revenue.
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Amazon Lex
Amazon Lex allows you to create conversational interfaces in any application by using voice and text. Amazon Lex offers advanced deep learning functions such as automatic speech recognition (ASR), which converts speech to text, or natural language understanding (NLU), which recognizes the intent of the text. This allows you to create applications that are engaging and have lifelike conversations. Amazon Lex gives developers the same deep learning technology that powers Amazon Alexa. This allows them to quickly and easily create sophisticated, natural-language, conversational bots ("chatbots") with ease. Amazon Lex allows you to create bots that increase productivity in the contact center, automate simple tasks and improve operational efficiency across the enterprise. Amazon Lex is a fully managed service that scales automatically so you don’t have to worry about infrastructure management.
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Cocohub
Create conversational bots to use with video platforms such as Zoom, Google Meet, Facetime, and Google Hangouts. It's easy and takes only minutes. You don't need any programming knowledge, just write the conversation. Bots that use natural language to interact with users can be created. No IVRs, buttons, or other restrictive options. Simple, natural, and flowing conversation. Create rich, deep conversational flows. You can choose from the largest collection of conversational components (CoCos) in the world. You can create your brand ambassador, personal assistant or team member. Create a video bot, personalize the avatar and meet your users wherever they are. Our platform allows for easy integration into websites, messaging apps, online meeting platforms, and social media. We'll bring the chatbot wherever you are. Your own bot voice, video, or text can be created and published. Your audience will have a seamless experience while you reduce your team's workload.
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