
net2phone is an AI-powered business communication platform for companies serious about customer experience. Trusted by 500,000+ users and backed by 30+ years of experience, net2phone eliminates the friction of scattered channels and disconnected tools, so every conversation drives retention and growth.
Communication breaks down when channels are scattered and tools do not talk to each other. net2phone solves this with a connected business VoIP and unified communications platform built for teams that cannot afford dropped context or slow resolutions.
Unite, net2phone's unified communications solution, brings voice, messaging, video, and chat into a single place, with call and video recording, transcription, sentiment analysis on voice calls, automated action item tracking, and AI-generated follow-up emails.
AI Agent handles inquiries and completes workflows on its own, answering questions, resolving support cases, scheduling, and managing returns across phone and chat, in 30+ languages, with seamless handoff to human agents when needed.
Coach AI analyzes 100% of voice, video, and text interactions, giving managers full visibility into team performance with sentiment analysis, call summaries, and coaching recommendations by user or department.
uContact, net2phone's omnichannel contact center, gives high-volume sales and support teams the automation, AI-driven routing, and real-time dashboards they need to deliver consistent customer experiences at scale.
Every net2phone solution connects to the tools businesses already use, with a drag-and-drop workflow builder for automating processes without writing code, backed by enterprise-grade security and expert guidance at every step, from setup to integration to ongoing optimization.
Learn more
An API powered by Google's AI technology allows you to accurately convert speech into text. You can accurately caption your content, provide a better user experience with products using voice commands, and gain insight from customer interactions to improve your service. Google's deep learning neural network algorithms are the most advanced in automatic speech recognition (ASR). Speech-to-Text allows for experimentation, creation, management, and customization of custom resources. You can deploy speech recognition wherever you need it, whether it's in the cloud using the API or on-premises using Speech-to-Text O-Prem. You can customize speech recognition to translate domain-specific terms or rare words. Automated conversion of spoken numbers into addresses, years and currencies. Our user interface makes it easy to experiment with your speech audio.
Learn more
FTK Forensic Toolkit
Quickly hone in on pertinent evidence, streamline searches, and significantly enhance analysis speed with FTK®, an innovative solution designed to work seamlessly with mobile devices and e-discovery technologies. FTK stands out as a robust and reliable tool that processes and indexes data in advance, thereby removing the downtime typically associated with search execution. Regardless of the variety of data sources or the volume of data needing examination, FTK excels in delivering results more rapidly and effectively than any other option available. By employing distributed processing, FTK is the sole forensic tool that fully utilizes multi-threaded and multi-core computing capabilities. While other forensic applications may underutilize modern hardware, FTK maximizes all available resources to aid investigators in promptly locating critical evidence. With its upfront indexing, the filtering and searching processes are executed with greater efficiency than any other alternative, enabling a more streamlined workflow for investigators. Ultimately, FTK not only enhances speed but also improves the overall effectiveness of forensic investigations.
Learn more
VeriSpeak
VeriSpeak's voice identification technology is tailored for developers and integrators working within biometric systems. Its text-dependent speaker recognition algorithm enhances system security by verifying both the voice and the phrase's authenticity. The system allows for voiceprint templates to be matched in two modes: 1-to-1 for verification and 1-to-many for identification. Offered as a software development kit, it facilitates the creation of both stand-alone and network-based speaker recognition applications across Microsoft Windows, Linux, macOS, iOS, and Android platforms. The text-dependent algorithm is particularly effective in preventing unauthorized access by utilizing a user's voice that may have been covertly recorded. It employs two-factor authentication by confirming the authenticity of voice biometrics alongside a pass-phrase. Regular microphones and smartphones are perfectly adequate for capturing user voices, making it accessible for various applications. This multiplatform SDK supports a variety of programming languages, ensuring versatility in development. The solutions come at competitive prices, with flexible licensing options and complimentary customer support, making it an attractive choice for developers looking to implement secure voice recognition systems.
Learn more