Pega Field Service Reviews

Standard built-in Retailer Order and Maintenance Order Management workflows. You can also create custom workflows that are specific to your business process. Add your logo and branding. Agents can access all reports in real-time. You can view reports, analyze performance, identify trend and manage your business efficiently. You can schedule meetings and view the calendar for upcoming meetings or tasks. Configurable task completion and meeting reports available. View past reports, View inventory, Provide quotation, Request portal for clients to track status of service requests. View Route, Report Location, Distance traveled. You can view both historical and current location status. Track offline location and detect geo-fence breaches. Track field force attendance using Punch IN and Punch Out time, location, and selfies. Attendance correction. Request for leave, approval status, balance. Attendance reports are used for employee review, appraisal, and Payslip generation.

Tavant Warranty is a market-leading solution for warranty management. It brings together OEMs and suppliers in a real-time collaborative setting. The only Salesforce solution that enables end to end warranty lifecycle management, the product is unique in its type. With over 20 years of experience working alongside leading manufacturers worldwide, the product was developed. Tavant Warranty helps to reduce warranty spend, increase supplier recover, reduce claim processing, consolidate warranty data, and improve forecasts. Tavant continues to expand its warranty management suite. TMAP (Tavant Warranty Analytics Platform), one such product, uses the most recent artificial intelligence techniques to generate actionable insight. Additional modules include Supplier recovery, Campaign Management and Audit Management, as well as Field service management. The entire range of aftermarket services are available to manufacturers.