PatientNow Description

PatientNow is a specialized practice management and patient engagement platform developed for aesthetic medicine, wellness, and specialty healthcare providers. The software helps organizations automate routine administrative tasks while improving communication and engagement with both prospective and existing patients. Practices can use the platform to manage patient outreach, appointment scheduling, follow-up campaigns, rebooking efforts, and relationship-building activities from a centralized system. Designed for industries such as med spas, plastic surgery, dermatology, weight loss, wellness, and IV therapy, PatientNow addresses the operational challenges unique to these growing healthcare sectors. The platform leverages intelligent automation to reduce manual workloads and help staff spend more time delivering quality patient care. By streamlining patient interactions and administrative processes, practices can improve efficiency and maximize revenue opportunities. PatientNow also supports business growth by helping providers attract new patients and maintain stronger long-term engagement. Its integrated approach allows healthcare organizations to manage critical patient lifecycle activities more effectively. Through a combination of automation, communication, and operational tools, PatientNow helps practices scale while maintaining high-quality patient experiences.

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Integrations

No Integrations at this time

Reviews - 1 Verified Review

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
PatientNow
Year Founded:
2004
Headquarters:
United States
Website:
www.patientnow.com
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Media

PatientNow Screenshot 1
PatientNow Screenshot 1 PatientNow Screenshot 2 PatientNow Screenshot 3
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Product Details

Platforms
Windows
Mac
iPhone App
iPad App
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours

PatientNow Features and Options

Medical Spa Software

Appointment Management
Before & After Pictures
Client Management
Gift Card Management
HIPAA Compliant
Inventory Management
Package Creation

Electronic Medical Records (EMR) Software

Appointment Management
Charting
Compliance Tracking
E-Prescribing
E/M Coding
HIPAA Compliant
Handwriting Recognition
Integrated Telehealth
MIPS Certified
Meaningful Use Certified
ONC-ATCB Certified
Patient Portal
Self Service Portal
Voice Recognition

Medical Practice Management Software

Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Plastic Surgery Software

Appointment Management
Before & After Pictures
Claims Management
Inventory Management
Patient Billing
Patient Flow Management
Patient Portal
Patient Records Management
Scheduling

PatientNow User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: MD
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Don’t waste your money

    Date: May 22 2026

    Summary: Worst experience of my life with a EMR and I’ve used many different ones with 28 military moves. I feel like my tech-support issues are being managed by a bunch of teenagers.

    Positive: None, I was promised so many things that didn’t come through when I signed up. I don’t have any pros to describe.

    Negative: Worst software I’ve ever used and worst customer service ever!. Many charts have been missing for over 9 months with repeated failed attempts to get ahold of customer service. There is NO PHONE NUMBER to talk to a live person for support. No one gets back to you except via email.. Multiple bugs that failed to get fixed. Credit card processing is way over priced. Too many issues to explain in one review.

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