Park Reviews

Summary: Park has been a solid and reliable system for us. It keeps our operations organized, saves us time, and fits the needs of a real campground. It has made a noticeable difference in how smoothly our days run.

Positive: Daily management at our campground has become a lot easier. The booking dashboard is simple to use, and I can quickly see which sites are open or checking in. Guests tell us the online booking process is easy, which has reduced phone calls and follow-up messages. It is also convenient having payments and guest information in one place instead of using multiple tools.

Negative: Took a little time to set up our different rates and weekend rules, but all good!

Summary: Park has been reliable, easy to use, and a huge help for our small team. It keeps everything organized, and it’s clear the system was built with campgrounds and RV parks in mind. Highly recommend it for anyone looking to get out of the paper chaos.

Positive: It’s made a huge difference in our operations. Everything from reservations to payments runs better now. Guests like how simple it is to book online, and we’ve noticed way fewer mix-ups compared to our old system. I especially like how easy it is to see who’s checking in or out. It saves us a lot of time during busy months.

Negative: Initial setup took a little longer than expected because we had to move over our old data, but once that was done, it’s been solid. The support team checked in a few times to make sure everything was running right, which I really appreciated.

Summary: Park has made daily operations faster and more organized. It’s easy to train new staff on, reliable, and backed by a great support team that genuinely cares. Highly recommend it for any campground or RV park that wants to save time and reduce headaches.

Positive: We’ve used a few different systems over the years, but Park stands out because it’s actually built for campgrounds and RV parks - and it's free! The setup was straightforward, and once we got rolling, everything felt intuitive. The ability to see all our bookings, payments, and guest messages in one place has been a game changer. Our guests appreciate how easy it is to book online, and we’ve noticed a big drop in phone calls and double bookings.

Negative: Customizing our layout and rates took some time to learn, but the support team was quick to respond and helped us get it sorted within a day.

Summary: Park’s been reliable, easy to train new staff on, and it saves us way more time than our old system ever did.

Positive: Park actually fits how campgrounds really work. It’s simple, clean, and everything connects — reservations, payments, and guest messages all in one dashboard. I like that it doesn’t try to overcomplicate things.

Negative: It took us a little while to get our rates and seasonal sites set up right, but the Park support team was quick to jump in and help fix it. Once we got through that, it’s been running without a hitch.

Summary: Once we got set up, everything started running way better from before. Guest bookings to payments. It’s reliable, easy to use, and saves us a ton of time every day.

Positive: We switched over to Park a few months ago and it’s been a huge improvement. Managing bookings, payments, and guest info is all in one place now. It just works. We don’t have to think about chasing payments or manually confirming bookings anymore.

Negative: The setup took us a bit to figure out since we were coming from spreadsheets, but the support team was super patient and walked us through everything.

Summary: We run a mix of RV, tent, and cabin sites, and Park handles all of it without breaking a sweat. What used to take us hours each week—like invoicing or checking availability—is now basically automated. Their team set us up in no time, and the support has been top-notch. This is the most streamlined our operations have ever been.

Positive: Smooth reservation calendar with drag-and-drop, guests can book in under a minute, looks great on desktop, clean, modern interface, fast and helpful support!

Negative: Took a little time for our team to get used to, but support was very helpful.

Summary: We switched to Park after getting frustrated with our old provider. it's been a so much easier for our staff and saves us on software costs. I also have found more people booking online, I think just because the booking process is much better for guest. Josh has been 10/10 on support, even with my clunky tech skills!!

Positive: Easy to use and train staff
Amazing support
Everything in one place for short and long terms
free for us, havne't heard complaints from guests about booking fees

Negative: There are a couple of minor features we had with our old software that aren’t here yet

Summary: This software has completely transformed how we manage bookings, offering a seamless way to stay organized and keep track of guest details in one place. The built-in reporting tools have provided valuable insights into occupancy trends, and the automated features make day-to-day operations more efficient. It’s a reliable, user-friendly solution that’s made our reservation process smooth and hassle-free.

Positive: I didn't have a very sophisticated website before using park or have a lot of experience with other software tools but this has to be the best campground booking software tool out there. The biggest pro is how much time it saves — guests can book online without needing to call, which significantly reduces phone inquiries. The intuitive interface makes it easy to track bookings, cancellations, and availability in real time, minimizing the risk of incorrect bookings which we had been struggling with.

Negative: As far as cons go, it just took some time to get fully set up and trained since I am not super tech-savvy but their support was great so it was much easier than I expected.

Summary: Fantastic company. So glad we signed up. I highly recommend this reservation system to any campground that is looking for an easy to use system.

Positive: The onboarding team was friendly, concise, and easy to set up. It is very user-friendly with the drag-and-drop system. Reservations are easy to manage for the camper and campground. The customer service from Park has been exceptional as well, with quick responses and solutions to our needs.

Negative: No cons, just wish I had learned about them sooner.

Summary: From simplifying day-to-day operations to delivering an exceptional guest experience, this software has exceeded all our expectations. The combination of ease of use, powerful automation, and stellar customer support has not only saved us time and reduced stress but also helped us grow our business.

If you’re looking for a booking solution that’s reliable, customizable, and truly designed with RV park owners in mind Park Software Inc. has been a game-changer for us.

Positive: As the owner of an RV park, I've tried several booking software options, but nothing compares to Park Software Inc. Their platform is an absolute game-changer for both our office team and our guests.

Ease of Use: From day one, the software was incredibly intuitive. Our team transitioned seamlessly from the leading vendor, and now tasks that used to take hours—like reservations, check-ins, and payment processing—are completed in minutes.

Customer Experience: The user-friendly interface makes it so easy for guests to book online. We’ve received countless compliments on how smooth and hassle-free the process is, which has significantly boosted our customer satisfaction scores.

Time-Saving Automations: The automated email confirmations, reminders, and follow-ups have saved us so much time and eliminated manual errors. I also love the built-in reporting tools—they give me real-time insights into our occupancy and revenue trends.

Customizability: The software adapts perfectly to our park’s unique layout and needs. Whether it's assigning premium spots or tracking amenities, everything is customizable and efficient.

Support Team Excellence: Park Software Inc.'s customer support is top-notch. Anytime we’ve had a question, Josh and his team has responded quickly and effectively. They truly care about their clients' success.

Since implementing this software, we've seen a measurable increase in bookings and a noticeable decrease in administrative headaches. I highly recommend Park Software Inc. to any RV park owner looking to streamline operations, enhance guest satisfaction, and grow their business.

Thank you, Park Software Inc., for making our park run better...

Negative: No real cons other than we may be looking for more advanced features. The support team has been responsive and most of our needs are being developed currently to be implemented in 2025.