ParaPlan Description
Reduce waste, streamline processes, and enhance rider satisfaction with a comprehensive software solution designed specifically for Paratransit and NEMT services. Operating a transportation business can be intricate, particularly when striving for efficiency amidst limited resources while juggling numerous operational components. ParaPlan addresses every aspect of this challenge, boosting your operational efficiency and improving the experience for all participants. Say goodbye to the hassles associated with outdated, cumbersome software. Transform your business with user-friendly software tailored for Paratransit and NEMT needs. Benefit from exceptional support, ensuring that all your inquiries are promptly addressed. Increase your operational efficiency and simplify your workflow. Reach out to us for a detailed quote, as we are dedicated to enhancing your community’s connectivity through intelligent transit solutions. With ParaPlan’s Smart Search feature, you can quickly locate the specific rider you need, and every forthcoming reservation is conveniently listed in the sidebar for easy access. Additionally, our platform allows for seamless tracking of service requests, ensuring you stay ahead in providing timely transportation solutions.
ParaPlan Alternatives
RouteGenie is non-emergency medical transportation software for operations running 25 to 500+ vehicles. It combines NEMT scheduling software and route optimization with native multiload, real-time NEMT dispatch software, Medicaid and broker billing with CMS 1500 and claim scrubbing, and fleet compliance in one single-tenant platform. Multi-site operators run every location in one instance with role-based access and a full audit trail on every trip change. ImportGenie automates trip intake and status return across 28 live broker and payer integrations, including ModivCare, MTM, Veyo, Verida, SafeRide Health, Alivi, New York MAS, Uber Health and transit authorities. Subcontractor vehicles are visible on the same live map as owned fleet. SAML2 SSO (Entra ID, Okta, OneLogin, Google Workspace), SOC 2 Type 1, open REST API, iOS and Android driver apps, passenger app, and a payer and facility portal. Flat per-vehicle pricing with unlimited trips and unlimited users. 600+ fleets, 20,000+ vehicles, ~50,000 trips daily.
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MediRoutes is a cloud-based fleet management software designed for managing Non-Emergency Medical Transportation (NEMT) fleets. The software features real-time dispatch, automated scheduling, billing, reporting, and API integrations. Created for transportation providers, it ensures efficient route planning, real-time fleet visibility, and payer integration. MediRoutes reduces wait times for passengers and increases operational efficiency for NEMT transportation providers while providing on-time performance with advanced scheduling algorithms. It facilitates smooth patient transportation coordination and partners with all major US brokers, maintaining its leadership in the NEMT software industry since 2008.
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Passio
Passio provides a comprehensive modular platform for transit and mobility solutions tailored for agencies, campuses, and institutions, which includes features such as real-time passenger information, vehicle tracking, passenger counting, onboard amenities like WiFi and announcements, rider applications, ID-card verification, contact tracing, feedback collection, and management of operations. By integrating hardware and cloud-based software, operators can efficiently oversee fixed-route, shuttle, or on-demand transit services as well as manage parking and campus mobility initiatives through a cohesive system. The platform's passenger app, Passio GO, enables agencies to relay information about stops, routes, estimated arrival times, and service notifications, while also offering automatic passenger counting and real-time analytics to aid transit agencies in understanding ridership patterns, expenses, utilization, and budgetary assessments. Furthermore, Passio’s capabilities extend to on-demand and paratransit services due to its acquisition of ParaPlan, which effectively merges scheduling, dispatching, and non-emergency medical transportation workflows into a seamless experience. This innovative approach not only enhances operational efficiency but also significantly improves the user experience for passengers.
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NEMT Cloud Dispatch
NEMT Cloud Dispatch is a cloud-based transportation management system for Non-Emergency Medical Transportation providers, paratransit operators, and school transportation services. The platform consolidates scheduling, dispatch, routing, driver applications, billing, and reporting into a single system with transparent per-vehicle pricing — $49.99/month for solo operators, $149.99/month for fleets up to 5 vehicles, and $39.99 per additional vehicle.
Technical Architecture
• Cloud-hosted SaaS — no on-premise servers, no local installation requirements
• Native iOS and Android driver applications with offline-capable data sync
• Direct API integrations with NEMT brokers (Modivcare, MTM, Kaiser Permanente, VectorCare, Access2Care, Alivi, HBSS Connect Corp) — trip data flows in via EDI and status updates push back in real time
• HIPAA-compliant data handling with encryption in transit and at rest, role-based access controls, comprehensive audit logging
• Integrated VoIP and SMS gateways
Core Modules
• Scheduling & Route Optimization — Vehicle Routing Problem (VRP) solver with time-window and capacity constraints. Multi-load routing groups compatible trips on the same vehicle.
• Dispatch Platform — Real-time dispatch console with exception queue management, one-click driver reassignment, automated broker trip import, and two-way driver communication logged to trip records.
• Driver Mobile App — Native iOS and Android applications.
• Billing & Claims — Automated 837P EDI file generation for Medicaid, CMS-1500 form support for Medicare Advantage and commercial payers,
• Facility Portal — Multi-tenant secure portal for hospitals, care facilities, school districts, and transit agencies.
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Pricing
Pricing Starts At:
$300 per month
Free Trial:
Yes
Integrations
No Integrations at this time
Company Details
Company:
EnGraph Software
Year Founded:
1999
Headquarters:
United States
Website:
www.paraplan.software/
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
In Person
Customer Support
Business Hours
Live Rep (24/7)
Online Support
ParaPlan Features and Options
Public Transportation Software
Billing & Invoicing
Dispatch Management
Driver Data
Driver Logs
Fixed Route Management
Mileage Tracking
Multiple Route Support
Paratransit Management
Routing
Scheduling
ParaPlan Lists
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