Businesses around the world lose billions of dollars every year due to long queues. Customers who are subject to poor queueing are less likely stay and recommend your business. Compare the performance of different departments and locations. Monitor wait times and the number of visitors who are waiting. Give your staff the tools to improve customer service. Recognize the achievements of your team and identify areas for growth. You can easily measure and share your performance results. Service reports are a great way to track KPIs and evaluate the effectiveness of your service strategy. Customers can join a virtual waiting list using their phones to eliminate in-person lines. Monitor your line in real-time. Customers can safely wait in their cars, at home or outside. Notify customers when you are available to serve them. Provide customers with regular updates about wait times and any other information. Talk to customers and ask for their feedback.
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WaitWell provides organizations with a modern way to coordinate walk-in traffic and scheduled services through a secure, cloud-based queuing and appointment platform. Customers can join virtual queues or book appointments via QR codes, SMS, web links, kiosks, or by chatting with Waillo, an AI agent native to WaitWell that answers questions, explains services, and routes customers into the correct line using natural language. Customers receive live status updates and AI-driven wait time forecasts that reduce uncertainty.
WaitWell includes strong real-time reporting and operational dashboards. Waillo Insights builds on this foundation by enabling leaders to ask plain-language questions of their data to uncover service constraints, monitor performance trends, and refine staffing decisions. With real-time visibility, integrated payments, open APIs, and HIPAA and SOC 2 compliance, WaitWell supports scalable, efficient service delivery across locations.
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Aesori
Aesori is a purpose-built clinic management platform designed exclusively for UK medical aesthetics practitioners. Built from scratch by someone who understands exactly what a modern aesthetic clinic needs — from the first patient enquiry to the final aftercare email — every feature was designed by someone who has used it in practice, not by a software team guessing at clinic needs.
Where most practitioners juggle a booking app, a notes system, a consent tool, and a separate payment platform, Aesori offers one login with everything included: online booking, patient records, digital consent forms, payments, gift cards, marketing, an online store, and more — everything a modern UK aesthetics clinic needs from day one.
Key Features:
Online Booking & Scheduling — Online patient portal with real-time slot availability, multi-practitioner schedules, treatment rooms, and automated WhatsApp reminders.
Patient Records — Secure, centralised patient record management tailored to aesthetic treatments and clinical workflows.
Digital Consent Forms — Paperless consent capture, eliminating manual form handling and supporting audit readiness.
Prescriptions — Built-in prescribing workflow designed for the requirements of UK medical aesthetics practitioners.
Payments — Integrated payment processing, including gift card sales and online store functionality.
SMS & WhatsApp Reminders — Automated appointment reminders to reduce no-shows.
Marketing Tools — Built-in marketing features to help clinics grow their patient base and drive rebookings.
Multi-Practitioner & Multi-Room Support — Whether you're a solo practitioner or running a multi-room clinic with several practitioners, Aesori scales with you.
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FlexBooker
FlexBooker allows you to accept online bookings from your website. It takes only minutes to create an account and you can immediately start accepting appointments online from your clients.
FlexBooker will help you drive business even while you sleep. It will also increase your sales by automating confirmations, reminders, and follow-ups via text message and e-mail.
FlexBooker offers powerful reporting, and all data can also be exported to Excel for analysis. FlexBooker is customizable in design, colors, and booking form fields.
FlexBooker also allows you to accept payments online from clients using a credit card. FlexBooker also allows you to manage your membership, which allows for automatic subscription payments and package management.
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