Outbyte User Reviews

Write a Review
  • Name: RigelKent P.
    Job Title: Freelance
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    SCAM!!!

    Edited: Jan 31 2023

    Summary: WORST EXPERIENCE I HAVE EVER HAD TO DEAL WITH CONCERNING MY COMPUTER! HOW HAVE THESE FRAUDS BEEN ALLOWED TO REMAIN IN BUSINESS!?!?!?!

    Positive: Absolutely NOTHING. DO NOT USE THIS "DRIVER UPDATER"! WILL BRICK YOUR PC!

    Negative: Just needed 2 drivers to check and be updated. After installing the recommended "Drivers", it COMPLETELY DESTROYED MY PC! Ran MalwareBytes and had to quarantine over 100 INSTANCES CAUSED BY OUTBYTE! Tried to do a system restore...Nope... it DELETED my Recovery Environment. Won't even let me make a restore disk. Clicking on anything in file explorer just freezes it.

    Oh, and my PC that they destroyed was a brand new Alienware Aurora R15. The one with the Intel i9-13900KF CPU, RTX 4090, and 64 GB RAM.... yeah... I am LIVID...

    Read More...
  • Name: .
    Job Title:
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Rubbish.

    Date: Nov 27 2022

    Summary: Software scanned and showed 99 drivers out of date. Managed to update 12 of them. Very poor efficiency for price.

    Positive: Nothing. A very expensive purchase for the price of over £30 pcm. Not what it says on the box.

    Negative: Everything.

    Read More...
    Outbyte Company Response
    Date: Dec 09 2022
    Thank you for your feedback. We regret to see that your experience with our software wasn’t quite satisfying. We would recommend updating the program to its latest version. If the program’s performance still does not meet your expectations and you would like to get a refund, please feel free to contact us at support@outbyte.com. Our Support Team will process it right away.
  • Name: Anonymous (Verified)
    Job Title: Retired
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Not very happy

    Edited: Nov 21 2022

    Summary: Would like more options on the survey, can't use it no licence key, my fault pricey, till I found out charged for 10. just thought I was purchasing 1. I only have one laptop. can't get past how often do I use it. Not at all.

    Positive: Not a lot, made a mistake when typing in licence key, waiting to get another. Also thought it was a bit pricey, but the y sent me 10, for one little laptop, should have specified that one. I don't need 10.

    Negative: Getting charged for 10, for one little laptop, so not happy.

    Read More...
    Outbyte Company Response
    Date: Dec 02 2022
    Sorry to hear about that. Please send us a note at ​​support@outbyte.com and we will adjust your subscription and return the difference. We look forward to hearing from you!
  • Name: Bosch R.
    Job Title: Manager
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    AVOID Outbyte Driver Updater

    Edited: Nov 10 2022

    Summary: Really bad experience. Instead of updating, it disabled some of the drivers like trackpad on my laptop and then won't allow me to fix it as the free version gives you option to fix only once during which it disabled the driver.
    Customer Service useless.
    I had to reset my laptop to factory default to get rid of this software.
    will not recommend it at all.

    Positive: It shows you all the drivers that might not be latest.
    Promises to fix all on a Free - one time only.

    Negative: Doesn't deliver as it promises.
    Disables the drivers that are needed.

    Read More...
    Outbyte Company Response
    Date: Nov 13 2022
    Dear Bosch, thank you for your feedback and we are sorry about the issue. Outbyte Driver Updater offers a 7-day free trial during which you can try its full functionality and see if it meets your needs. There is no limitation on the amount of available updates and the Backup/Restore options are available in case you don’t like the result. The behavior you described is very unusual for our program and our Developer Team is already investigating the problem trying to detect any similar demonstrations. We will make sure that even most uncommon cases have been covered in the new version so our customers can enjoy the program’s flawless performance. Thank you.
  • Name: Anonymous (Verified)
    Job Title: Owner
    Length of product use: Less than 6 months
    Used How Often?: Yearly
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Amateur and user unfriendly

    Date: Nov 03 2022

    Summary: Please don't put out what isn't ready to work. Don't make me type just to fill up your space. The product is amateur at best. Can't even exit the review because they ask questions which don't apply. I DO NOT USE IT as it doesn't work and you don't pay me to spend my time on the phone with you.

    Positive: Who can tell since it take building a mountain to even find out how to make it work. Clearly needs a lot of work and no place to unsubscribe.

    Negative: Homepage is wholly inadequate. No information on how to make it work without tons of machinations on the user's part. It is like working on software from the 80s, there is nothing easily accessible or informational in any respect to even try it.

    Read More...
    Outbyte Company Response
    Date: Nov 13 2022
    Dear Customer, thank you for your feedback. We are sorry to hear that you've had troubles using the software. We will definitely take into consideration creating an even simpler version of the program so none of our customers will feel confused. If you would like to unsubscribe, please follow the instructions provided on our website: https://outbyte.com/refunds/ We appreciate you taking the time to share your experience with us and thank you for helping us make our product better.
  • Name: Tobias M.
    Job Title: CEO
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Absolutely never

    Edited: Oct 31 2022

    Summary: They pretended to "solve my PC issues with updating my driver issues" and I paid for it, like a noob. It's a hack software designed to get you to subscribe to their customer service hotline because, quite obviously, they don't offer a product that works.

    Positive: There is literally nothing positive about a piece of software that cons you into believing it will solve your PC problems.

    Negative: I paid for something that didn't work, at all. And it constantly asks "will you please take a survey?" god no, i want you off my PC.

    Read More...
    Outbyte Company Response
    Date: Nov 13 2022
    Dear Tobias, Thank you for your feedback. Please accept our sincerest apologies for the inconvenience caused. We regret to see that the Remote Repair assistance didn’t seem fit for you at the moment, even though it is a part of the offered package. Seeing that some PC issues are harder to resolve than others, and sometimes require more effort to deal with, our technicians are always happy to provide additional help. According to our records, our Support Team has reached you several times willing to discuss your refund, but never got any reply from you. If you would like to proceed with the reimbursement, please contact us back at your earliest convenience. If you’ve changed your mind regarding the software, we will be happy to hear from you anyway, your feedback is very important to us.
  • Name: Anonymous (Verified)
    Job Title: User
    Length of product use: Free Trial
    Used How Often?: Yearly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Sabotage

    Date: Feb 22 2022

    Summary: Terrible with no end in sight. I cannot log into my own fucking computer! Not only is the problem not fixed, but my computer is sabotaged.

    Positive: In the one to two minutes I had Outbyte on my computer, it fixed absolutely nothing. No pros at all.

    Negative: Attempting to use Outbyte sabotaged my computer by locking out my keyboard. Now I cannot enter my pin into my lock screen.

    Do not use Outbyte, at all, ever. It is malware.

    Read More...
    Outbyte Company Response
    Date: Mar 04 2022
    We are really sorry about the issue. We can assure you that our software is perfectly safe, nor does it contain any viruses or malware. We would like to learn more about the issue you described as it is an uncommon behavior for our software. Would you mind contacting our Customer Support Team at support@outbyte.com providing us with the details of your order? We will thoroughly investigate the matter and refund you the funds should you prefer it. Thank you!