OrderCounter Description

Our cloud solution combines the reliability and accessibility of an in-house server with the flexibility of a cloud system. This allows you to access your data from anywhere, any device, and manage your restaurant. Your one-stop shop for all your point of sale needs. We'll help you implement a reliable POS system that will allow your restaurant to grow, from online ordering to customized kitchen display screens. OrderCounter is a technology-driven world that can overwhelm your business operations. However, there's no Backoffice station that will keep you tied to one station. You can perform any function at any station in real-time, without needing to log into a backoffice. You can also work from your own device and avoid the need to log into a back office.

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Pricing

Pricing Starts At:
Free
Free Version:
Yes

Integrations

View Integrations

Reviews - 3 Verified Reviews

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
OrderCounter
Year Founded:
2006
Headquarters:
United States
Website:
home.ordercounter.com

Media

OrderCounter Screenshot 1
OrderCounter Screenshot 1 OrderCounter Screenshot 2
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Product Details

Platforms
Mac
iPhone
iPad
Android
Type of Training
Live Online
Customer Support
Online

OrderCounter Features and Options

Bar POS Software

Cash Drawer Management
Employee Management
Gift Card Management
Inventory Control
Loyalty Program
Separate Checks
Split Checks
Tips Management

Point of Sale Software

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Restaurant Management Software

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant POS Software

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

OrderCounter User Reviews

Write a Review
  • Name: John G.
    Job Title: Director and Consultant
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Better than all of the other POS we've worked with.

    Date: Nov 27 2023

    Summary: After dealing with many other systems (as an IT management team) and supporting other POS systems this one has really served our clients well. The support and development team from OrderCounter is top-notch, and they have never left me stranded on a client problem. We have made OrderCounter our go-to solution for POS.

    Positive: The system includes every feature our clients are demanding.
    Full in-house POS.
    Great Support if you ask for help - LARGE network of willing partners!

    Negative: Some features take a little work to get just right (mostly because there are a lot of settings to go through).
    Definitely NEED to have a partner to help with initial installation and setup...not a DIY system (at least for the initial setup)...Once its setup, its very easy to manage though.

    Read More...
  • Name: Richard A.
    Job Title: Controller
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    OrderCounter review

    Edited: Jan 08 2024

    Summary: They have a large variety of reports. Tech support is good. The data storage on the cloud is perfect for today's reporting requirements.

    Positive: Variety of reports and data storage on the cloud.

    Negative: You may have to compare different reports with the same data.

    If you want to use the report data to create journal entries, you will need to do a copy-paste special feature on Excel.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Owner
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 26 - 99
    Features
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    OrderCounter review

    Date: Sep 20 2024

    Summary: I've been in business for over 20 years and don't recommend it!

    Positive: Staff is amazing!
    This POS was not expensive.
    Staff gets back to you promptly but sometimes have to send the issue to a senior rep.

    Negative: They couldn't get loyalty cards to work.
    Sent tickets twice to kitchen.
    Several problems when splitting checks.
    Lost checks.
    Onboarding was non existent.
    Too many problems for something that should help in restaurants.

    Read More...
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