OrderCounter Description

We offer the dependability of an internal server combined with the convenience of a cloud-based solution, enabling you to access your data and manage your restaurant from any device, anywhere. Serving as a comprehensive solution for your point of sale requirements, we provide everything from online ordering to tailored kitchen display screens, collaborating closely with you to establish a dependable POS system that fosters your restaurant's growth. In today's tech-centric landscape, it’s easy for technology to complicate your business operations; however, with OrderCounter, there’s no need for a fixed Backoffice station that restricts your mobility. You can perform any function at any station in real time, without the hassle of logging into a back office. Alternatively, you can completely avoid being in the way of your staff by managing operations directly from your own device, ensuring seamless workflow and communication. This flexibility empowers you to run your restaurant more efficiently while staying connected to your team and operations.

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Maitre'D is a POS system that offers a variety of functions and complete services. It can adapt to any environment, including family restaurants, fast food, or casual restaurants. Posera's Maitre'D POS offers a complete service and rich feature set that can be used in any environment, including fine and casual dining, hotel table service, family restaurants, and quick service. KDS (Kitchen Display System), is a system that's specifically designed for fast-food and fine dining. In a typical operation, it is common for staff to fail to communicate orders to the kitchen staff in a timely manner. To minimize problems associated with order entry, remote kitchen printers and micro-phone systems have been used. Microphone systems are dependent on the ability of kitchen staff to remember the details and quantities of all pending orders. This is a difficult task.
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Pricing

Pricing Starts At:
Free
Free Version:
Yes

Integrations

View Integrations

Reviews - 4 Verified Reviews

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
OrderCounter
Year Founded:
2006
Headquarters:
United States
Website:
home.ordercounter.com

Media

OrderCounter Screenshot 1
OrderCounter Screenshot 1 OrderCounter Screenshot 2
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Product Details

Platforms
Mac
iPhone App
iPad App
Android App
Types of Training
Live Training (Online)
Customer Support
Online Support

OrderCounter Features and Options

Bar POS Software

Cash Drawer Management
Employee Management
Gift Card Management
Inventory Control
Loyalty Program
Separate Checks
Split Checks
Tips Management

Point of Sale Software

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Restaurant Management Software

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant POS Software

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

OrderCounter User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Owner
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 26 - 99
    Features
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    OrderCounter review

    Date: Sep 20 2024

    Summary: I've been in business for over 20 years and don't recommend it!

    Positive: Staff is amazing!
    This POS was not expensive.
    Staff gets back to you promptly but sometimes have to send the issue to a senior rep.

    Negative: They couldn't get loyalty cards to work.
    Sent tickets twice to kitchen.
    Several problems when splitting checks.
    Lost checks.
    Onboarding was non existent.
    Too many problems for something that should help in restaurants.

    Read More...
  • Name: Richard A.
    Job Title: Controller
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    OrderCounter review

    Edited: Jan 08 2024

    Summary: They have a large variety of reports. Tech support is good. The data storage on the cloud is perfect for today's reporting requirements.

    Positive: Variety of reports and data storage on the cloud.

    Negative: You may have to compare different reports with the same data.

    If you want to use the report data to create journal entries, you will need to do a copy-paste special feature on Excel.

    Read More...
  • Name: Bob O.
    Job Title: Owner
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Administrator, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Love the company

    Date: Dec 13 2024

    Summary: Great company. great people. Highly recommend. I like being about to work form home and do what i need to do without being there. i like the cost.

    Positive: I like just knowing it will work. i know that if i need something i can call and get anything i need quickly.

    Negative: Wish i was kept more up to date when new features come out. I just found out on my own that i would pass credit card fees to the customer. wish they would have told me this before i called asking.

    Read More...
  • Name: John G.
    Job Title: Director and Consultant
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Better than all of the other POS we've worked with.

    Date: Nov 27 2023

    Summary: After dealing with many other systems (as an IT management team) and supporting other POS systems this one has really served our clients well. The support and development team from OrderCounter is top-notch, and they have never left me stranded on a client problem. We have made OrderCounter our go-to solution for POS.

    Positive: The system includes every feature our clients are demanding.
    Full in-house POS.
    Great Support if you ask for help - LARGE network of willing partners!

    Negative: Some features take a little work to get just right (mostly because there are a lot of settings to go through).
    Definitely NEED to have a partner to help with initial installation and setup...not a DIY system (at least for the initial setup)...Once its setup, its very easy to manage though.

    Read More...
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