OptimalQ Description
Connecting Customers and Companies at the Right Time. Every time. OptimalQ's Science of AvailabilityTM: A breakthrough technology that uses AI and Big Data to allow companies to connect with leads and customers when they're physically and mentally available. OptimalQ at a glance. Real-time availability is now at your fingertips. OptimalQ combines historical data and real-time enterprise data with an exogenous sensor network. This allows you to predict when the customer will be most available and which channel they are most likely to convert. Eliminate the need to use phone tag. OptimalQ optimizes customer engagement timing. No more missed calls, failed attempts, or frustrated customers waiting for a callback. Reduce inefficiencies. Enterprises fail 35-50% to reach customers, which results in lost revenue. OptimalQ improves your chances of reaching these customers and puts $$$ back into your pocket.
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