Optima-CRM Description
CRM, or Customer Relationship Management, is a broad term. Optima CRM is real estate software that focuses on proven processes that allow you and your team to take control of your business. This software is for both experienced and novice users. OptimaCRM can handle all types of real property and transactions. You can finally handle any transaction related to residential-commercial-industrial-land in one place, from any device at any time. OptimaCRM is constantly evolving, incorporating new functions based on market trends and changes around the world, unlike other solutions that have stagnated. Our international users are the ones who decide where we're going next! All the major languages are supported so that you can use the language that is most familiar to you. Our support team is multilingual and can assist you via phone, email, chat or tickets, as well as in person, whenever you require.
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Optima-CRM User Reviews
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Not satisfied with the website and crm Date: Apr 26 2024
Summary: Our overall feeling is one of deep frustration and disappointment. We’ve invested hundreds of hours addressing issues that Optymasys should have foreseen and managed. The dedicated person who initially assisted us has left the company, and now our interactions are mostly with inexperienced trainees or students. These interactions are often abruptly taken over by the owner, who impatiently and unprofessionally demands additional payments.
For a website that cost more than $10,000, we expected a much higher level of service and certainly robust security measures. Instead, we face daily spam attacks, and the company’s first solution was to suggest purchasing additional anti-spam software. This response is unacceptable for a brand-new website, highlighting a severe lack of responsibility and customer care from Optymasys.Positive: I did like the many times Geert the owner of Optymasys spent on videocalls before we said yes to buy the software and website. Also the listing of a new property is not so hard.
Negative: We are dissatisfied with the software and website purchased from Optymasys because they do not meet our expectations. They are not user-friendly and suffer from numerous technical issues that disrupt our operations. Additionally, Optymasys provides inadequate customer service, ignoring our messages on WhatsApp, and the owner does not respond to calls, making it impossible to communicate with our team of developers who were supposed to integrate a different website. They have made many promises but failed to deliver. Further inquiries with other customers have confirmed that choosing to work with this company was a mistake. It’s nothing personal, but from a business perspective, it’s a complete mismatch.
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