Air
Your team's content can be centralized in a workspace that is organized, versioned and easy to share. Sure, Air stores your content. Air has smart search, guest permissions and custom layouts. It also tracks version tracking and makes sharing hassle-free. This makes the creative process much more enjoyable. Stop hiding assets in zip files and folders. Create lightweight presentations and social media posts. Organize your content in a way that reflects your brand. Your workspace can be used as a search engine. Smart tags and image recognition are built-in features that allow anyone on your team, including the manager, to locate assets and jump in. The feedback is the most difficult part of the feedback process. Allow guests to upload directly to your workspace by creating public boards. You can leave comments, have discussions, or make selections with context. Track changes and clearly identify the most recent asset version.
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Square POS
Square POS is a simple, intuitive point-of sale (POS) solution. It provides a rich set of tools for inventory tracking, sales tracking, online payment processing and digital receipts. Square POS is available for Android and iOS devices. It records transactions offline by storing data locally, then automatically syncing information when there is an Internet connection. Square POS allows users to manage details such as names, prices and quantities. It also offers features such as a barcode scanner and discounts, credit card processing and gift cards, refunds and more.
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Verint Digital Behavior Analytics
Customer session replays capture vital interaction data, including mouse movements, touch gestures, clicks, and form submissions. By focusing on these actions, businesses can enhance their customer experience (CX) based on authentic behaviors observed in digital spaces.
In many cases, feedback from customers alone may not suffice. Extracting useful insights from vague comments can be challenging, and implementing effective changes can prove even more difficult. With Verint Digital Behavior Analytics, the adage "seeing is believing" comes to life. This platform seamlessly combines customer feedback with session replays, providing immediate clarity and a comprehensive view of the customer journey. By linking these replays to key performance indicators (KPIs), organizations can scrutinize real customer interactions, swiftly identify pain points, and address issues that detrimentally affect digital experiences and conversion rates. This combination of qualitative and quantitative data empowers businesses to make informed decisions and improve overall customer satisfaction.
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BrandBastion
BrandBastion actively facilitates improved listening and responsiveness on social media platforms, aiming to enhance both sales and brand equity by ensuring you grasp what your audience values and respond appropriately at critical moments. The platform effectively filters out harmful comments—ranging from spam to discriminatory remarks and brand attacks—based on your tailored moderation criteria. Additionally, it provides alerts for any urgent matters, such as spikes in negative sentiment or unusual events requiring immediate action. Through its social media engagement analysis, BrandBastion helps you evaluate the performance of your current advertisements and organic posts, revealing harmful comments, threats, and competitor promotions that may impact your brand. It also identifies engagement opportunities with customer inquiries, grievances, and feedback while highlighting potentially urgent issues, including technical problems and negative perceptions affecting your brand image. Ultimately, BrandBastion equips you with valuable insights and suggestions for optimization, ensuring your social media strategy remains robust and effective.
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