Opensend Reviews

Summary: Super easy to install, incredibly cost-effective, proven ROI month-after-month, and has been overall beneficial to virtually all our clients for the last year and a half.

Positive: Opensend provides our clients with the ability to boost daily revenue and grow their email lists seamlessly. It helps them scale their email marketing efforts and expand their customer reach in ways that would be difficult to achieve otherwise. The customer team consistently demonstrates proactivity, responsiveness, and exceptional support.

Negative: There are no cons to using Opensend as long as you listen to their support teams advise on monitoring the emails, unsubscribe rates and keeping up to date with the appropriate billing tier per your traffic each month.

Summary: Opensend provides a simple and effective solution for capturing more potential customers. It's quick to set up and backed by outstanding customer support.

Positive: Opensend is an easy way to capture more potential customers. It's easy to set up and they have excellent customer service.

Negative: We hit our limit every month. We can upgrade and get more leads but we cap our spend. Not really a bad thing.

Summary: Good lead capture and integration tool. Support is fantastic and helps get platforms connected without the need for third-party connections.

Positive: You can capture the leads that have shown interest in your website and add them to funnels to help conversion rates.

Negative: Leads do not know they are being captured and sometimes it's startling to them when they are emailed.

Summary: Opensend has transformed the way our clients engage with users, especially those outside of our identified email lists. This is especially awesome as we usually are working with the brand on paid ads as well, so it increases their ROI across multiple channels. Their Klaviyo integration is fantastic as well - with the Opensend team's help, we've been able to design seamless workflows and easily move customers into Klaviyo, making it a powerful tool for acquisition.

Positive: My experience with Opensend has been outstanding. The team is responsive and quick to resolve any issues, and the integration process was smooth, yielding visible results almost right away - crucial for any tech partner I intro to clients. I can’t recommend Opensend enough—it’s a smart investment, with our clients often recouping their retainer within the first month

Negative: The only con has been a few occasional issues with getting in touch with support, but if you elevate it they get to it right away!

Summary: It's really positive so far; the team is flexible and responsive and wants to see you succeed. The platform’s analytics dashboard provides detailed insights into performance, including open rates, click-through rates, and revenue driven from Opensend-specific emails. This level of data is vital for us to prove to our brands that the platform is worthwhile continuing to work with.

Positive: Opensend has proven itself to be an effective platform for identifying traffic that otherwise would have been anonymous to us. What's also great about the tool is the levers we can pull to ensure we're only sending the highest quality anonymous traffic (ie users who visited multiple pages, been on site for 60+ seconds etc). This has allowed us to confidently target them with email automations and campaigns, knowing that they are very interested in the brand. With that, we are regularly seeing an ROI far higher than many other customer acquisition channels, and it's been a no-brainer to continue using it.

Negative: Our biggest concern was whether it would affect email deliverability, but so far we've seen no dramatic effect on that at all. If anything, it's remained the same.

Summary: After the initial trial, the team continued to inform us of our performance and make suggestions for improvements

Positive: Great communication, the team answered all of our questions in a timely manner. We had good initial results and sign up immediately!

Negative: Pricing was definitely our biggest hesitation & I wish they were more price friendly

Summary: A great choice for any small to large org looking to collect more leads and convert what could otherwise be lost revenue. The people behind it are great and the tech is fantastic.

Positive: Love the quality and easy with which we collect leads using this platform; also the UX of the dashboard is fantastic; the support is great - they care and walk you thru step by step and reporting is great as well. Couldn't recommend more - and I've tried the big competitors as well.

Negative: Nothing comes to mind - but we've tried also their postal service, wherein you can also deploy postcard direct mail to prospects collected - awaiting results; will update when received.

Summary: This is the best tool ever, and I ALWAYS recommend it to my clients. Opensend helps identify every single engaged website visitor, which allows brands to more efficiently build audience lists and retarget. ROI on this is impressive. Very much worth a try!

Positive: Return on investment
Improves retargeting efforts
Customizable
Increases conversion rates
Increases audience lists

Negative: I honestly can't think of anything negative to say about Opensend.

Summary: Opensend has been a fantastic addition to our marketing toolkit. It’s easy to use and has helped us generate revenue beyond what we thought possible. Highly recommended for anyone looking to elevate their email and SMS marketing game.

Positive: Intuitive interface

Excellent reporting features

Significant increase in revenue

Seamless integration with other platforms

Reliable customer support

Negative: Limited customization options

Could improve in analytics depth

Summary: Overall, I would highly recommend Opensend to any brand. Their insights are top notch and help drive sales and growth for the brands we've been able to utilize it for.

Positive: Opensend is incredibly user friendly and opens up a ton of opportunity for our clients. The service we receive from Opensend themselves as well is top notch! So quick to provide answers and always willing to lean in and help. 10/10!

Negative: Currently, I haven't experienced anything that would detour me from recommending the product to clients.

Summary: Great experience and even better results! You really get the bang for your buck with Opensend. It turns so many anonymous visitors into lifetime customers!

Positive: Love how much they target anonymous visitors and turn them into customers! they also have an amazing integration with Klaviyo.

Negative: I like everything about Opensend. Super easy to set up and use.

Summary: Overall, this product has been really useful for us to reach out to more people on the B2B side via linked in and also help retarget users and make more accurate look-a-like audiences.

Positive: It's scarily amazing at finding additional information about the people that come to our sites which helps us to retarget these users and reach out directly.

Negative: No cons - the product does exactly what they said would do. Would love for more features in the future, but it works really well.

Summary: We are gathering insights with Opensend that are streamlining some previously manual processes. We are enjoying the product so far!

Positive: Our CSM at Opensend is very responsive and made the onboarding process seamless! We are enjoying the platform so far!

Negative: Some platform features were not the most intuitive at first, but with training, we were able to figure out everything we needed!

Summary: It's a great tool for e-commerce businesses looking to grow their email list and/or improve their retargeting efforts.

We found that we had to tighten up the filters and increase our list cleaning efforts in order to maintain our list health, but overall a great tool for growth

Positive: - Easy setup and integration
- Easy tool to scale email list
- Added incremental revenue to our business with solid ROI

Negative: - Requires more attention to clean email list
- Counts duplicate contacts
- Inflated revenue numbers

Summary: Overall, it's been an easy experience. That said, we're very new to the platform as a whole. We're looking forward to see benefits going into BFCM.

Positive: We liked that the team was quick to respond to any and all questions while also giving us space to internally review next steps.

Negative: The only feedback I'd give to the team is more room for the company's perspective. We want to lean on their team for the expertise, of course, but we also know our customer base the best. Giving room for that and marrying it with their experience would be even better of an experience.