Omnidesk Description

You can take customer communication to the next level. Omnidesk provides support and communication through all channels to clients. Clients choose you because it is convenient for them and employees enjoy working with you. All channels should be included so customers can reach you easily. To save time on repetitive tasks, create templates and rules. You will be pleasantly surprised by the quality of your support when you process requests. Analyze the performance and achievements of all employees and departments. Omnidesk has been used by many organizations, including travel agencies, software developers and educational projects.

Pricing

Pricing Starts At:
15€ per employee per month
Free Trial:
Yes

Integrations

API:
Yes, Omnidesk has an API

Reviews

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Company Details

Company:
Omnidesk
Headquarters:
Russia
Website:
omnidesk.ru/

Media

Omnidesk Screenshot 1
Recommended Products
Monitor the status and performance of any IT environment with NMIS Icon
Monitor the status and performance of any IT environment with NMIS

NMIS monitors an organization’s IT environment, helps identify and rectify faults, and provides valuable information for IT planning.

Trusted by thousands of IT teams worldwide, The NMIS platform offers comprehensive network management, handling faults, performance, and configurations with ease.
Get a Free Trial

Product Details

Platforms
SaaS
Type of Training
Documentation
Customer Support
Online

Omnidesk Features and Options

Help Desk Software

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Omnidesk User Reviews

Write a Review
  • Previous
  • Next