Guru
Guru is an AI search and knowledge platform that delivers trusted information from your company's scattered docs, apps, and chats the moment you need it without leaving the apps you’re already in.
No need to dig for information, Guru’s personalized AI assistant gets you verified/trusted, relevant answers.
Guru's AI can turn those answers into an AI-powered knowledge platform to replace your legacy wiki and intranet too.
Guru natively integrates with Slack, Google, Microsoft Sharepoint, OneDrive, and Teams, Salesforce, Zendesk, Atlassian Confluence, Atlassian Jira, Dropbox, Box, Google Drive, Asana, HubSpot, ClickUp, GitHub, GitLab, Intercom, ServiceNow, Linear, Front, and more
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Pylon
Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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Katara
Katara is an innovative platform designed for automating workflows, allowing you to oversee a team of AI workers and enhance your team's productivity. With a centralized interface, you can manage technical questions and answers across various community and social platforms, including Discord and Telegram, while integration with GitHub Discussions and Slack is on the horizon. Our agents are highly configurable, capable of tackling intricate inquiries regarding your project and can provide answers in Private Team channels for human review and adjustment—this iterative process leads to continual enhancement of your content as your team interacts with the system. In just a few minutes, you can create and launch a custom agent across all supported platforms, setting a confidence level for responses that ensures we only reply when we are certain of the information. You can effectively oversee your Q&A operations through a cohesive interface, streamlining communication and improving response quality over time. This system not only saves time but also fosters collaborative engagement within your team.
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Archbee
Archbee is a lightweight, flexible docs tool. Build product documentation, internal wikis, knowledge bases, API references, developer guides, changelogs, diagrams — in one app.
Archbee helps your team communicate asynchronously. This makes you effective and remote-ready—one of the fastest & smartest editors ever strapped on a documentation tool.
If you have a complex product or your users are developers, you need product docs. We make it mega easy to set up branded docs on your domain with all the bells and whistles.
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