SP IT Helpdesk Description
SP IT Helpdesk combines a simple but effective Microsoft Teams/SharePoint helpdesk that includes helpdesk management, change management, IT Asset Tracking, calendar, discussions, and technical document management. SP IT Helpdesk is a hybrid help desk application that combines collaborative teamwork with business process automation. MyIT, a portal accessible through MS Teams or SharePoint that allows users to self-service, provides a knowledge base and documents, and links for training. IT Staff can access a secure Staff Portal via Microsoft Teams or SharePoint. The portal is a place where IT staff can organize their activities, communications, and documents. A Power BI Dashboard integrated into the management interface provides visibility.
SP IT Helpdesk Alternatives
Atera
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GoTo Resolve
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Freshservice
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ConnectWise PSA
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Pricing
Pricing Starts At:
$15 per user per year
Integrations
Company Details
Company:
SP Marketplace
Year Founded:
2012
Headquarters:
United States
Website:
www.spmarketplace.com/sharepoint-helpdesk.html
Media
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Product Details
Platforms
SaaS
Type of Training
Live Online
Videos
Customer Support
Online
SP IT Helpdesk Features and Options
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