Zoom Phone is a cloud-based VoIP phone system designed to help businesses manage voice communications, employee collaboration, and customer calls. The platform combines business calling, SMS messaging, voicemail, video conferencing, and team chat within the Zoom Workplace environment. Users can make and receive calls through desktop applications, mobile devices, web-connected systems, and supported physical desk phones. Its call management capabilities include multi-level auto attendants, call queues, call transfers, forwarding, shared lines, and customizable business hours. Built-in AI features generate call summaries, identify action items, prioritize voicemails, and provide contextual assistance during conversations. Zoom Virtual Agent Receptionist adds conversational AI capabilities for answering business questions, booking appointments, and routing callers based on their needs. Call monitoring and reporting tools provide visibility into call volumes, usage patterns, connection quality, and employee communication activity. Zoom Phone integrates with Salesforce, Microsoft Teams, Google Workspace, and other business applications to connect calling activities with existing workflows. Its centralized administration tools support phone number management, device provisioning, user permissions, call recording policies, and communication security across distributed organizations.
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Fathom is an AI meeting assistant that helps users capture, summarize, search, and act on meetings with less manual work. The platform creates accurate transcripts, instant summaries, action items, and follow-up notes so users can focus on live conversations instead of taking notes. Fathom supports both traditional meeting capture and bot-free capture through its desktop app. Teams can use Fathom as a shared source of truth across customer calls, internal meetings, strategy sessions, and project conversations. Ask Fathom lets users search across meetings and ask questions about conversations, decisions, commitments, risks, and next steps. The platform also supports topic monitoring so important moments and signals are easier to find. Fathom syncs meeting notes, insights, and action items into tools such as Slack, Salesforce, HubSpot, Notion, Asana, Gmail, Zoom, Google Meet, Microsoft Teams, ChatGPT, Claude, Zapier, and API or MCP workflows. It supports security and compliance needs with SOC 2 Type II, GDPR, HIPAA compliance, SSO, and SCIM. By combining AI notetaking, bot-free capture, transcripts, summaries, integrations, search, and workflow automation, Fathom helps teams move from meetings to execution faster.
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Amical
Amical is an innovative, open-source desktop application that harnesses AI technology for dictation and note-taking, allowing users to dictate hands-free, transcribe meetings, and jot down notes with incredible speed, precision, and a focus on privacy. It utilizes both local and cloud-based AI models, enabling users to effortlessly switch between providers to achieve the perfect mix of speed, accuracy, and control, while also comprehending the context of various applications to automatically format text in a style that fits each platform. Users have the ability to tailor transcription accuracy with custom vocabulary that includes industry-specific terms, proper nouns, and personal language, as well as create personalized voice shortcuts to streamline workflows or dictate across different applications. Supporting multilingual dictation, Amical boasts capabilities in over 50 languages with native-level accuracy. Among its many features, users will find a user-friendly floating widget for quick access, voice-activated commands for ease of use, customizable hotkeys, a history of transcriptions, and additional tools designed to enhance the overall experience. With its comprehensive functionalities, Amical is poised to revolutionize the way individuals approach dictation and note-taking tasks.
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Fireflies.ai
Record, transcribe. Search your meetings and voice conversations. Instantly record meetings from any web-conferencing platform. Fireflies can be invited to your meetings to record and then share conversations. Fireflies can transcribe audio files or live meetings that you upload. You can read the transcripts and listen to the audio afterwards. To quickly collaborate with colleagues on important moments of your conversations, you can add comments or mark certain parts of calls. In less than five minutes, you can review an hour-long call. You can search for action items and other important highlights.
Integrate with more than 10 web-conferencing platforms
Zoom
Google Meet
GotoMeeting
UberConference
MicrosoftTeams
Skype for Business
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12+ App Integrations
Slack
Salesforce
Zapier
Hubspot CRM
Pipedrive
Zoho CRM
Freshsales
Copper CRM
Close.io
+ More
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