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ease
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support

Average Ratings 0 Ratings

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ease
features
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support

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Description

Workforce Identity Verification for the IT Service Desk: FastPass Identity Verification Manager (IVM) FastPass IVM is a vital IT security tool, especially for CISOs. It enhances help desk security by using advanced user identification verification. It uses dynamic data and multifaceted authentication methods. It integrates seamlessly with ServiceNow to ensure robust protection against identity fraud. IVM is customizable and easy to implement. It reduces the risk of data breaches by reducing the cost.

Description

Mr. Wolf is a platform designed for automating e-Service Desk operations, enabling the efficient handling of various incidents, tasks, and tickets. It is specifically tailored for teams utilizing tools like JIRA, BMC Remedy, ServiceNow, and HP Enterprise. The initial step involves categorizing tasks into relevant classifications, which is accomplished through an automated machine learning module. Once classified, the tasks designated for automation are executed following predefined processes. These processes are articulated in Python, ensuring straightforward implementation and rapid integration with external systems and services. With over a decade of experience in solution integration, we seamlessly connect with your ERP, CRM, Contact Center, E-Commerce platforms, and more. Our expertise in integration is the driving force behind our solution, allowing us to operate quickly, effectively, and securely, ensuring a smooth workflow for your team. By leveraging our platform, organizations can significantly enhance their operational efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

FastPass SSPR
Jira
Jira Service Management
Jira Work Management
ServiceNow

Integrations

FastPass SSPR
Jira
Jira Service Management
Jira Work Management
ServiceNow

Pricing Details

$0.20/user/month
Free Trial
Free Version

Pricing Details

$7800 per year
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

FastPassCorp

Founded

2002

Country

Denmark

Website

fastpasscorp.com

Vendor Details

Company Name

BlueSoft

Founded

2017

Country

Poland

Website

bluesoft.com/product/mr-wolf/

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Alternatives

FastPass Sync Reviews

FastPass Sync

FastPassCorp

Alternatives

FastPass SSPR Reviews

FastPass SSPR

FastPassCorp
FAST-PASS Reviews

FAST-PASS

SISCO - Security Identification Systems Corporation