Alternatives to MindTitan

IBM watsonx Assistant is a next-gen conversational AI solution—it that empowers a broader audience that includes non-technical business users, anyone in your organization to effortlessly build generative AI Assistants that deliver frictionless self-service experiences to customers across any device or channel, help boost employee productivity, and scale across your business. -User-friendly interface with drag-and-drop conversation builder and pre-built templates. -Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language. -Retrieval-augmented generation (RAG) for accurate, contextual, and up-to-date conversational answers around the clock, grounded in your company's knowledge base.

Revolutionize Your Support Team with Seamless Automation Are repetitive tasks holding back your support team? QueryPal enables support teams to provide outstanding service by automating ticket responses, allowing more time for complex issues that need human attention. With AI-powered workflows, you can cut down on response times, boost efficiency, and deliver accurate, reliable support. From managing routine inquiries to handling large volumes of requests, your team can stay focused on what truly matters—keeping your customers satisfied. Faster Solutions: Speed up issue resolution by automating replies to common tickets and questions. Consistency & Precision: Ensure every interaction is consistently detailed, minimizing errors. Boosted Productivity: Let your team concentrate on complex or urgent matters by automating routine tasks.

The world's most user-friendly, no-code, no fuss conversational AI platform. The boost.ai platform, powered by proprietary self-learning AI and equipped with an enterprise-ready feature list, is the easiest, most efficient, and most scaleable way for businesses to automate and streamline their internal business processes. Boost.ai combines deep learning and natural-language processing (NLP), with its proprietary automatic semantic interpretation (ASU), technology to interpret and respond directly to queries via a chatbot, Messenger, Skype, Messenger, or Slack. It provides a host of features, including a centralized information repository and authentication management, pre-defined template, language detection, conversational voice recorder, and more. With support for Microsoft Teams and Zendesk, Salesforce, and other analytics, gain insights into customer conversation data, quality rating, as well as other metrics, to optimize customer engagement.

Ada's AI-powered platform empowers customers and non-technical staff to create personalized experiences. Ada can help you improve CSAT, optimize your costs, and generate revenue via Automated Customer Experience (ACX).

Nuance Virtual Assistant combines AI, deep neural networks and machine learning to create conversational, personalized interactions across all digital channels. You can provide customers with fast, frictionless and effective self-service to answer their questions. This will increase customer satisfaction and reduce contact center costs. Customers can be transferred to a live agent and the entire conversation can be passed to the agent with the appropriate skillset. This reduces customer effort and speeds up resolution. With Nuance Essentials Virtual Assistant, you can have a chatbot up and running in just three weeks. Nuance Virtual Assistant allows you to better serve customers, reduce the number cases that are transferred directly to agents, and simplify your AI to support customer service transformation.

Automate support and increase engagement with our AI-powered WooCommerce Chatbot! Automated Customer Support Tohju AI Chatbot offers 24/7 customer support by answering common questions instantly and accurately. This will ensure that your customers get timely assistance even outside of business hours. Cart abandonment will be reduced and customer satisfaction will increase. Upload documents, and your chatbot will answer any questions. Personalized Shopping Experience The chatbot uses AI Agents to provide personalized product recommendations based upon user behavior and preferences. This not only improves the shopping experience, but also increases conversion rates and order values. No Coding required for Easy Setup Integrate Tohju's AI Chatbot into your WooCommerce store easily without any coding experience. The setup is simple and easy, allowing you start benefiting from AI driven interactions immediately.

Talla is an AI platform and automation platform that transforms the way businesses provide customer and employee support. Talla can integrate with your existing systems and workflows in order to build machine learning models for routine tasks, answer common queries, and increase productivity. You can quickly resolve issues with conversational support using your existing documents. Use AI to eliminate back and forth communication. We are putting AI at our frontlines of our support experience. Talla is being used to field customer inbound support requests. This will ideally make it the first interaction customers have with Talla. Talla revealed surprising information about our knowledge gaps between customers' needs and the content and answers that we were providing.

Agent Assist is part of Google Cloud's Contact Center AI. It allows you to have AI-powered conversations between human agents and AI-powered chats. Customers can be referred to ready-to-send answers. Answer customer questions from a central knowledge base. Your agents will be able to handle 28% more calls, which will reduce operational costs and decrease customer wait times. It will also improve your ability to manage peak traffic efficiently. Customer satisfaction can be improved by 10% by receiving consistent, high-quality replies and faster training from highly-performing agents. Smart Reply reduces abandoned chats by 15% and provides quick answers to customer queries drawn from a central knowledge database. Agent Assist suggests phrases that high-performing agents use to improve customer service quality and consistency. Agents are given knowledge base content to help customers solve their problems, reduce customer wait times and provide more accurate information to customers.

The world's first autonomous contact centre that uses voice AI to bring an unmatched customer experience and a high level of flexibility. With flexible, natural-sounding AI-powered conversations, customers can solve their problems over the phone. They are able to accurately identify customer intent and provide fast resolutions. With 24/7 service available 24/7, you can answer every call instantly and reduce hold times. You can scale customer service without incurring huge costs, training new agents, offshoring or planning for seasonal fluctuations. Reduce your customer service costs dramatically. You only pay for what is needed, and you don't have to commit to additional capacity. You can track customer satisfaction, track average handling time, and uncover new trends such as competitor mentions, defective product, and upsell opportunities to better serve customers than ever before.

Reduce repetitive grunt work by as much as 87% Allow your service agents to solve difficult customer situations and provide more customer service per hour than ever before. Reduce the time it takes to resolve customer problems and provide prompt responses. Increase messaging support and website engagement. Customers can now switch to email and phone support instead. A standalone chatbot can provide fast support, answer customer FAQs, and generate leads. JennyBot works in your live chat window. It deflects more than 80% of common issues, saving you time and money for your human agents. Simpler buying at scale Upsell opportunities are available with value-added support from your agents, and conversational process automation via AI customer service chatbots. You can support your customers 24/7 with instant responses and robotic process automation for tasks such as stock checking, delivery reporting, and ticket creation. Automating customer requests saves your team upto 330 hours per month.

Zaion automates large volumes of calls and supports advisors on daily basis. Discover callbots, voicebots, chatbots, messagingbots. Processing of higher-value-added tasks, better availability to the customer, versatile, cross-functional and higher employee satisfaction. Voice-signal analysis can detect tone, emotions, gender, and more. Security, data protection and compliance with GDPR. The intuitive interface of the Botcenter®, a tool for activity-management and supervision, revolutionizes the way conversations are analysed in real time. A callbot is a program that interprets customer intentions in natural languages and provides a precise response based on the context. Bots become more intelligent over time and more efficient through machine learning. It is the best-selling bot on the market for its cognitive capabilities. It includes models that are applicable to every industry. This allows automation of many different use cases.

A conversational AI solution is essential for your business to grow and expand. Verint IVA provides rich, seamless experiences for customers and employees. You can improve every metric, drive innovation, and differentiate your brand. With a human-like touch, provide immediate customer resolution. Verint IVA can be there for your customers when they need you. Your employees will have instant access to the most current information and get immediate answers. To improve employee productivity and enhance employee experience, resolve HR and IT related questions. Your agents' workloads will be reduced and you can empower them with just-in time support. Agents can find the information they need to provide positive customer experiences and lower average handling time (AHT).

The role of artificial intelligence is growing in our daily lives as machine learning continues to improve. This is no longer a science fiction dream. Voice assistants are everywhere, from smartphones to cars to hi-fi systems to cars to our cars. It was only a matter time before these assistants could be used by companies for customer service support. Chatbots and voice assistants are revolutionizing customer service in all industries, from healthcare to tourism to financial. Chatbot technology is constantly evolving. While companies across all industries are using it to improve customer satisfaction and relieve staff from repetitive tasks and increase productivity, there are still challenges to overcome. These limitations must be understood by organizations using chatbot technology and voice assistants.

An airtual assistant is a chatbot that can answer questions and provide assistance to users on their website. It is interactive and human-like and can be used 24 hours a days, 7 days a semaine. The virtual assistant (also known as VA, virtual agent or chatbot) can be contacted by customers just like any other human agent. Thanks to a variety of AI technologies, including machine learning and reasoning, the chatbot not only understands what the customer is saying but also what their intent is. eGain's chatbot is a frontline support tool that allows customer service staff to focus on more difficult tasks. The VA acts as a guide and helps customers navigate the website. Virtual assistants can answer any questions and even help with shopping decisions. If necessary, the virtual assistant can escalate seamlessly to agent-assisted channels such as chat.

AI-driven solutions for customer engagement. Our innovative platform combines natural language processing and machine learning to automate interactions and boost sales. CollabAI is the future of customer engagement. Every interaction drives growth and success.

Our process automation solution is combined with messaging apps to answer customers’ questions with zero downtime. This will increase your efficiency, engage customers, and grow revenue. InsureVite is the only virtual assistant that insurance companies can use to answer millenials' questions about better insurance. It streamlines complex information without requiring large downloads or endless links. Customers can simply text to clarify benefits and personalize offers to keep all information in one place. Customers can get quotes in as little time as it takes to tweet about it. You can file a claim using texting apps that are already in your customers' hands. It is as simple as ordering concert tickets or ordering the ride. Our cloud-based virtual assistant helps you save time and increase customer engagement.

Customer satisfaction will improve with effective self-service and quicker responses to customers' questions. Personalized product advice, suggestions and simplified purchase decisions will dramatically increase your conversion rate. Automate your service and get tickets resolved quickly. This greatly reduces the workload for your service team. Mercury's unique dialog technology allows for unmatched context, personalization, as well as intelligent dialog. This technology allows for more complex use cases, and a better user experience. Active learning behavior has two key advantages. It increases dialog robustness, guides customers to the goal even when they ask difficult questions, and it leads to independent improvement in language comprehension.

Solvemate enables brands to deliver quality customer service through meaningful conversations. Our automation platform is powered by smart conversational AI that allows companies to create highly personalized chatbot conversations at scale. Solvemate’s unique conversation engine learns, integrates and resolves requests faster. Brands benefit with increased customer satisfaction, reduced costs, and actionable insights. Solvemate is trusted by brands such as On, musicMagpie, egym, JustPark.

Hoory is an innovative AI support assistant designed to enhance customer communication and resolve the challenges associated with customer service. With round-the-clock availability and instant responses, Hoory AI guarantees a seamless user experience, eliminating the typical frustrations of customer service interactions. This state-of-the-art tool enables businesses to establish a superior customer service system, increasing efficiency and reducing costs. Additionally, Hoory AI improves the workflow for support agents by offering a shared inbox feature that ensures smooth communication. By leveraging the capabilities of conversational AI, machine learning, and natural language processing, Hoory AI represents the future of customer service. It automates routine tasks, provides immediate responses, and delivers personalized customer experiences, helping businesses handle inquiries more effectively and efficiently.

Cognigy is a global leader for conversational AI automation in contact centers. Cognigy.AI is a low-code platform that allows enterprises to automate employee and customer communications with intelligent chatbots and voice commands. Cognigy.AI provides superior user experiences and reduces support costs. It also integrates seamlessly into backend systems. Cognigy.AI can be used in SaaS or on-premise environments. It supports conversations in any language, on any channel, including phone, SMS, and mobile apps. Cognigy has many clients worldwide, including Daimler, Bosch and Lufthansa. Learn more at cognigy.com.

Accelerate the adoption of GenAI. Configure GenAI Assistants powered by data from your organization in just a few simple clicks. GenAI assistants can be deployed with guardrails to ensure security, compliance, trust and cost management. Discover how your teams use AI assistants to gain data-driven insights. Discover opportunities to maximize value. Large Language Models (LLMs) are the best way to power your GenAI apps. Connect with top GenAI models providers like Google, Amazon Mistral and Azure. Use safe GenAI to answer questions from customers, analysts, and the press on your marcom website. GenAI assistants can be quickly created and deployed on web portals to provide rapid, precise and policy-controlled answers to questions using information from your public content. Use safe GenAI to provide quick, correct answers to your employees' legal policy questions.

Intelligent assistant that can go beyond predefined conversations. Artificial Intelligence technology is at the forefront of deciding the bot's next response. Even voice channels make it easy to connect to the next channel. NLU allows you to understand the intent of your customer and extract relevant information. Don't give your sensitive data to third-party services. Keep your data private and use on-prem. Integrate ShoutOUT AI with your APIs and third-party APIs to bring chatbot conversations into real life. This is the new standard for customer service. Transform boring FAQ questions into engaging chatbots that can answer complex queries from your clients. You don't have to be tech-savvy. In just a few steps, you can integrate an answer bot to your site to seamlessly handle all the conversations from multiple users at one time. Find answers to common questions right away.

Workativ Assistant is a 4-in-1 support automation platform that helps you build generative AI chatbots, create and integrate multi-step app workflows with bots, connect and build your own Chat GPT for your knowledge source, and provide AI-powered live chat support. All Features Chatbot Studio Create & Manage Multiple Bots Pre-built Bot templates Dynamic Bot Notifications Chatbot Approval Management Knowledge AI GPT (Connect Website, SharePoint, PDF, etc) AI-powered Shared Live Chat Inbox App Workflow Builder Multi-Step App Workflows App Workflows Marketplace 100+ App Integrations On-prem App Connector for Bot Bot Training, Testing, Logs, and Advanced Analytics Chat Channel Integration (e.g., Teams, Slack, Website) MFA RBAC

Amazon Q can provide you with fast, relevant answers for pressing questions, solve issues, generate content and take action using the data and expertise in your company's code, enterprise systems, and information repositories. Amazon Q provides you with immediate, relevant advice and information to help streamline tasks and speed up decision-making. It can also help spark creativity and innovative thinking at work. Amazon Q can be customized to your business using more than 40 connectors. Business users, such as marketers, project managers, program managers, sales representatives, and others, can have tailored conversations, solve issues, generate content, and take actions. Amazon Q knows which systems it can access so that users can ask specific, nuanced queries and receive tailored results with only the information they have been authorized to see.

Botmind is a SaaS service that automates customer requests using hybrid agents. This combines artificial intelligence with human intervention to create a more satisfying customer experience. Botmind allows you to track orders, schedule appointments, and improve customer relations. It plugs directly into existing tools (Zendesk Front, Intercom ...).). Your goal is to maximize your return. - The ROI of customer experience: Get faster answers and always be right (+26% satisfaction). - Employee experience is the ROI. No more dealing in non-value-added issues. - The financial ROI is to reduce the cost of customer service processing between 50% and 90%. Botmind's Advantages Pre-recorded responses of 90 - Lowers the cost of support by 90% - Answer your customers in less that a second

Automated service allows you to serve more customers. The AI bot handles all your SaaS business FAQs. Your customer service agents will have to work less. Increase the deflection rate on messaging channels. Agents can concentrate on complex issues and sales. Bot provides accurate answers to customers. When transferred to agents, there is no need to repeat. Conversational bot with NLU, intent detection and conversation. Enterprise grade with top SaaS templates. Automate all the tasks of your bot with one language. AI can suggest improvements to your training data. Use a ready-made URL to share your bot with colleagues. AlphaOS allows you to write custom code for bot actions. Bot authenticates users via your standard log-in.

Build a custom AI assistant quickly using OpenAI's GPT 3.5 technology. Connect it to the resources of your organization or upload your files to empower the assistant to help you or your team with any inquiries. Create a chatbot that can connect to your business data or integrations. This will save you time and eliminate the need for manual searches. Connecting your data sources will help you get a chatbot assistant for the help desk up and running quickly. Connect integrations, spreadsheets or documents to the chatbot immediately. Emma will ask questions about the information you want your assistant to know. Your assistant will learn from you, and become your ultimate "know it all" assistant. You can communicate with your assistant using the chat website, the desktop application, an integration or the Emma API.

Google Assistant is available 24/7/365 to assist you. To get started, touch and hold the home key. Now you can create custom queries, too. Google Assistant is designed to keep your data private, safe, and secure. Google Assistant is a service that you trust with your data. It's our responsibility, therefore, to protect and respect it. Privacy is personal. We created simple privacy controls to make it easy for you to choose the right privacy settings. This page will explain how Google Assistant works and provide answers to common questions.

Dipa is a conversational AI platform. It refers to the IPA (Intelligence Process Automation) software and includes many conversational functionalities as well as personal micro services for employees (VPA), virtual private assistant, and customers (VCA), virtual customers assistant. Your employees can be supported when they move to working remotely. It makes their lives easier and more enjoyable. It can save up to 80% on time employees spend in IT systems. Significantly reduces IT support, training and salary expenses. This increases your business' efficiency and effectiveness as well as speeding up business processes. DIPA allows users to have a conversation with them, which helps them in their daily lives, answer questions about business processes, provide information, and support IT system operations. Dipa can integrate with ITSM systems and even solve simple IT incidents by himself, working 24x7.

Cassidy integrates securely with your tools and leverages company knowledge to automate tasks such as customer support, lead qualification, processing RFPs, and more. Connect your company's data and knowledge with AI to answer employee questions, receive updates on projects, reply to customers faster and more. Always accurate and on brand. Cassidy's Knowledge Base is a reliable source of verified and cited data from your own company's knowledge. Your employees will have instant access to current information, as your company's knowledge is centralized and synchronized in real-time. By leveraging your unique business context, you can enable your AI to complete the most complex workflows.

The speed of productivity increases when advanced AI chatbots are paired with live agents. You can put smarter chatbots to work for your company. It can be difficult to discern the reality from the hype surrounding AI chatbots. Demos of conversational bots are plentiful, but replicating them for your business requires a lot of data scientists and scripted answers. No. Our web chatbots were built for conversation from the beginning. Genesys DX uses patented Natural Language Understanding to allow customers to have real conversations wherever and whenever they want. Our online AI chat gives you full visibility into how technology analyzes input to reach resolutions so you can tweak and optimize. Customers are often disappointed by the inconsistent and poorly managed digital channels. Genesys DX provides consistent AI-powered experiences through automated chat, email and social media.

The Tilde.AI conversational AI platform offers a new customer service experience. Multilingual chatbots are available with cutting-edge natural language understanding capabilities. This will allow you to help customers across borders and communication channels. Chatbots from Tilde.AI converse in the user's native language. Machine learning chatbots are able to understand textual and voice inputs, identify the user’s actual intent, and respond via text, visual media, voice, or text. Tilde is a European language technology research center and a pioneer in using neural network to process even the most complex, under-resourced languages. Our products and services have been used by thousands of people and organizations, including the European Commission and many multinational corporations like Microsoft, IBM, and others.

It uses machine learning and natural language processing to communicate with leads via chat and email. ZOE connects with your reps and sets up meetings. These calls are then analyzed with voice pattern recognition to uncover key sales insights. ZOE is a pioneer in AI-based marketing. It gives your teams unprecedented leverage in capturing, engaging, and converting leads into opportunities. ZOE is a product from Web Spiders, an enterprise-level software company that specializes in products for HR and marketing. This site is a good place to start small talk. The small talk training database is constantly updated. ZOE can schedule a meeting or makes an instant phone call. ZOE is now smarter and more contextually relevant thanks to the AI Training console.

Heyday's Conversational AI platform is for retailers. It combines the power and human touch of AI to deliver 5-star customer experiences. An online sales assistant that never sleeps can capture, engage, and convert leads. Heyday personalizes your website's customer experiences by connecting to your product catalogue to provide tailored search results and recommendations. Your associates are only contacted when customers are ready for purchase. AI powers Heyday to create the ultimate personal shopper experience. Are you overwhelmed by repetitive customer service inquiries? Heyday's powerful Conversational Ai technology eliminates repetitive customer service requests and saves your team time. This allows them to focus on customer conversations with higher value and our chatbot takes care the rest.

Membit goes beyond virtual agents and allows market predictions and promises to be made. Our unique platform offers Intelligent Behaviour Management delivering Exceptional CX to the Enterprise Membit has created a conversation behavior & dialog management module that continuously monitors all scenarios and responds correctly to them, ensuring exceptional CX in all circumstances. Conversational AI has seen a rise in demand due to the shift to home-based work and the rise of virtual contact centers. Automation is now a key component of business operations. Membit solves one of the biggest challenges enterprises face: how to deploy solutions that reduce overall costs and improve customer satisfaction.

Your customers will be guided through a customized buying experience. Based on their answers, they will find the right product for them in just a few questions. You can access customer data, order history, inventory status, and other information right from your dashboard so you can create or modify orders without leaving the dashboard. You can use your customer data to create data-driven customer profiles, run personalized ads and recommend new products. Get detailed sales conversion data, automatic customer satisfaction reports, as well as real-time insight into your agent performance. Join hundreds of other businesses who have added MyAlice to simplify managing customer conversations across multiple channels.

Keep your service teams organized and your customers happy by knowing which support tickets need immediate attention. Y Meadows will automatically collect information from different systems, eliminating the need to have service agents jump from one system to another. Let Y Meadows handle the simple tickets, so you can concentrate on the more complex ones. Machine learning models can be trained to read and understand messages using your terminology. Y Meadows AI integrates with your internal systems and any ticketing system. Use branching logic to perform simple and complex actions across multiple systems. Automated journeys that require 100% accuracy can be supervised with human review.

EVA.ai HRTech Automation Platform optimizes enterprise processes by personalising the experiences for Talent, Recruiters, and Leaders at large. The fourth industrial revolution in talent acquisition, management and engagement. EVA's automation first ethos helps organisations scale. It combines exponential technologies with user-driven solutions that reduce frustration and waste across the HCM lifecycle. EVABot, your people's conversational assistant, helps you create a personalized candidate experience at scale. Employers can increase productivity with 'outcome-based automation' and machine learning. You can ensure that hiring managers make the right decisions based upon real-time process visibility. Your talent acquisition function will have all the tools necessary to provide impactful experiences for candidates and HR executives, as well as hiring managers, at every stage of the hiring process.

ChatGPT is an OpenAI language model. It can generate human-like responses to a variety prompts, and has been trained on a wide range of internet texts. ChatGPT can be used to perform natural language processing tasks such as conversation, question answering, and text generation. ChatGPT is a pretrained language model that uses deep-learning algorithms to generate text. It was trained using large amounts of text data. This allows it to respond to a wide variety of prompts with human-like ease. It has a transformer architecture that has been proven to be efficient in many NLP tasks. ChatGPT can generate text in addition to answering questions, text classification and language translation. This allows developers to create powerful NLP applications that can do specific tasks more accurately. ChatGPT can also process code and generate it.

Hummingbird provides quick answers to all your questions. Rich content, real-time searching, and built-in web browsing make it customizable. Built-in feature that reads content from URL. Use it to summarize, research, ask questions, or write references. Google Programmable Search allows you to perform real-time searches and access the most recent information and knowledge sources. You are in complete control of your experience. Customize response instructions, language, temperature and model.

Cody is a smart AI assistant, similar to ChatGPT. It has the added benefit that you can train it about your business, team, processes, and clients using your own knowledge base. Cody can be used to help your team, answer any questions, assist with creative work, troubleshoot problems, and brainstorm new ideas. No need to search through endless documents or find manuals. Cody analyzes your documents and becomes an expert in all of your company's processes, so you can get the answer to any question within seconds. Upload anything, from PowerPoints to Adobe PDFs, to instantly integrate information. Cody can be customized to your company. Cody will use the database that you provide to create an intelligent answer. You can also check Cody's previous work to ensure that you are getting the best possible answer. Cody will provide the sources for every answer, whether it was from a single source or several. Cody can help you complete tasks faster, create professional emails, translate documents or create marketing material.

SmartAssistants answer most frequently asked questions instantly, and provide a frictionless and frustration-free experience. Organizations can optimize their customer support spend by answering the questions right away. SmartAssistants can help you provide differentiated and personalized customer service. The ability to provide a seamless experience and be available 24/7 helps in building trust with customers and increasing customer retention rates. SmartAssistants are a gatekeeper, answering the most common questions that frustrate customer service representatives. Customers service reps can be helped by organizations to help them focus on solving the most important questions and create a positive customer service culture. If the Assistant is not yet trained, you can transfer the conversation to another human agent. This keeps your customer informed and ensures that you are paying attention to their needs when they arise.

Unleash is a one-stop shop that simplifies knowledge management, and makes information more accessible. Our engine analyzes word relationships to find relevant results even when your query is imperfect. Ask a question to receive AI-generated answers from your knowledge base. You can easily find and access all the information you need with top search capabilities. Integrate Unleash’s AI-powered Bot into Slack Teams, Zendesk and more to empower your team with instant automated responses sourced directly from the knowledge base of your company. You can fine-tune the bot's knowledge to provide accurate and relevant answers to questions asked on your platforms. Find out who is working with whom, on what and who are the experts in related fields. Manage company knowledge using wikis, collections and go links, and access them from anywhere.

Mosaicx understands natural language (NLU), which is used by customers. This allows them to do more and create a more enjoyable customer experience. Since decades, the Mosaicx team is constantly innovating technology to improve customer experience. Our team constantly improves Mosaicx by listening to our clients. It's conversational AI that is personalized for you and your customers. Mosaicx offers customer experience reports within the same console that you use to manage your application. The AI can be used to pull information from a database, such as employee resources, company websites, internal spreadsheets and so on. Answers to unexpected questions can be generated by using AI. Searching only approved sources will ensure that answers are not unexpected.

Our AI Chatbot and Voicebot platform will help you improve customer experience. Floatbot, a hybrid platform that allows for the development of both Chatbots and Voicebots within hours, is one of very few worldwide. Automate 80% of your call center operations using hybrid Voicebot/Chatbot. Enhance your customer experience and improve your CSAT score. Our AI Chatbot platform and Voicebot platform can help you improve customer experience. Floatbot, a hybrid platform that allows for the development of both Chatbots and Voicebots within hours, is one of very few worldwide. Your response to their voice. Speech recognition in vernacular languages is available on the Floatbot platform. 10 languages, 100+ dialects powered by 100,000 hours of voice. You can create your own chatbot workflows with Voicebot Floatbot's No Code platform. It allows for rapid development and deployment using an advanced bot builder.

HCL Clara, an Intelligent Virtual Assistant from HCL Software, can understand human input and provide answers by tapping into a rich, specialized knowledge database. Clara allows users to interact directly with HCL Software products using natural language. It enables users to quickly learn about how to use and troubleshoot products. Clara provides a personalized, human-like experience that is personal and available round-the-clock to HCL Software product users. This helps to reduce the number of FAQ-type calls. Clara facilitates Semantic Search within product documentation to increase response rates. Clara saves IT staff time and frees up users. She manages how-to questions, handles the troubleshooting, and can be reached via voice command or text chat. Clara can access your knowledge, make recommendations, and complete tasks. Clara can retain the context of the conversation and identify intents more efficiently.

Automatedly resolve customer service queries at the industry's best rate via messaging, chat, email, and voice. You can effortlessly manage unanticipated spikes and unlimited ticket volumes. Our AI is unrestricted and can simultaneously resolve infinite numbers of tickets. The best AI chatbots can see beyond the phrasing to understand your customers' intentions. We tailor each conversation to the customer and their context, just like a human. This results in meaningful, on-brand interactions that actually solve problems. You can provide exceptional support on any channel. You can provide meaningful and effortless solutions no matter where your customers may be. Relax and watch your customer satisfaction rise.

It uses cutting-edge AI technology to understand and respond to messages using natural language processing. ConversAI's goal is to allow users to respond to any message with just one click and never run out ideas to share in their conversations. It can summarize long messages and detect the tone of the conversation. It can also respond with GIF images. This makes it a versatile tool that can improve communication and save time. ConversAI uses machine learning and natural language processing to understand and respond to messages in conversational fashion. It can be integrated into various messaging platforms or used directly through the web app. This makes it easy and efficient for you to find the right response for any situation.

Easy, yet powerful, omnichannel solutions that engage customers quickly and efficiently. Companies with thousands of agents can have great experiences. Two-person support teams can also be provided. One contact center platform allows you to communicate with customers. ChatrHub allows employees to communicate with customers via voice, chat, email, text, and social built on AI. It offers voice, chat and text as well as email and SMS. Easy-to-use IVR, chat, email, SMS and chat allow you to achieve your customer service goals. Your customers and agents will receive instantaneous answers. Give them the right answer the first time, every time. You can use templates to reply to common emails, SMSs, chats, and social messages. AI chat allows you to schedule appointments, generate leads, promote your business, and even set up appointments. You can connect to any of our APIs or create custom webhooks to give your customers and employees the information they need right away.

Meet your AI assistant and spend more time doing meaningful things. JACE is a groundbreaking digital assistant that represents the future of AI agents. It goes beyond traditional AI chatbots such as ChatGPT, which are focused on text generation. JACE is more focused on taking action in the virtual world. It is different from other AI-powered chatbots because of its complex cognitive architecture. This allows it to complete difficult tasks. JACE is able to control and perform actions on the browser in a similar way to a human, excelling at managing complex tasks involving web automation, direct communication, and interaction. This is due in part to the development and training Zeta Labs proprietary web-interaction models, AWA-1(Autonomous Web Agent-1), that allows JACE to reliably perform tasks over long periods of times, effectively handling challenges and inconsistencies found in web interfaces.