Milldesk Description
Milldesk has the best Customer Success team to help you get the best results. You can rely on Milldesk's support and sales team to provide an amazing experience throughout your Milldesk journey. These best practices will help you be more productive and get better results when managing IT incidents. The Milldesk system has revolutionized how the forklift sector works. It has put our units in Europe on equal footing, which has brought great efficiency and satisfaction our customers in all sectors. It made it easier and more productive to manage more than 40,000 calls from all parts of Brazil. After the tool was implemented, our customers were almost unanimous in their desire to improve the quality of care. We are also working to bring the same solution to Latin America.
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Pricing
Pricing Starts At:
$25 per user per month
Integrations
No Integrations at this time
Company Details
Company:
Milldesk
Year Founded:
2005
Headquarters:
Brazil
Website:
www.milldesk.com
Media
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Product Details
Platforms
SaaS
Android
Type of Training
Documentation
Live Online
Webinars
Customer Support
Phone Support
Online
Milldesk Features and Options
Help Desk Software
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
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