Microtalk Description

Microtalk is a leading provider of cloud communication services that help businesses of all sizes simplify their voice and connectivity needs. Its Cloud Phone System supports office, home, and remote work setups, offering IVR, secure call recording, team call queues, and WebRTC integration for seamless online calling. For larger operations, Microtalk’s Contact Centre solutions deliver high-performance VoIP trunks, skills-based routing, toll-free numbers, and a cloud-hosted predictive dialer to boost customer service efficiency. Businesses can also leverage Microtalk’s business-grade fibre internet, which supports speeds up to 10Gb with SD-WAN and MPLS integration for resilience. SMS solutions add further flexibility, allowing companies to launch mass texting campaigns, manage opt-outs automatically, and monitor performance in real time. With over 10,000 customers in 15 countries since 2008, Microtalk has built a reputation for reliable, innovative, and affordable communication technology. Its solutions require no capital investment, offering predictable per-user costs for easy scalability. Backed by 24/7 support and an in-house R&D team, Microtalk ensures continuous improvement and tailored solutions for every client.

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Pricing

Pricing Starts At:
$10/month

Integrations

No Integrations at this time

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Company Details

Company:
Microtalk Europe Limited
Year Founded:
2008
Headquarters:
United Kingdom
Website:
microtalk.co.uk
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Customer Support
Live Rep (24/7)

Microtalk Features and Options

Business VoIP Provider

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX Provider

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Unified Communications Software

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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Microtalk User Reviews

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