Median Cobrowse Description

Screen Share enabled support can turn your customers into raving fans. Support time can be reduced by up to 82% in just minutes Real-time resolution increases customer satisfaction. Transform your support team into a profit center. It's easy to provide support when you can see the problems your customers are having and can help them find a solution. Median allows you to monitor any visitor to your website and see their interactions with it in real-time. You can simply join a session and place your mouse on the screen of someone who has a problem. Stop wasting time asking customers for details and save yourself years of support. Share your screen with just one click. Get Started Free Median is fully integrated to 12 of the most popular chat programs. With a click, you can go from chat to screen sharing in just seconds. The Median code installed on your website will allow you to screen share in an interactive and easy way.

Pricing

Pricing Starts At:
$50 per month
Free Trial:
Yes

Integrations

API:
Yes, Median Cobrowse has an API

Reviews

Total
ease
features
design
support

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Company Details

Company:
Median
Year Founded:
2017
Headquarters:
United States
Website:
www.hellomedian.com

Media

Median Cobrowse Screenshot 1
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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Videos
Customer Support
Online

Median Cobrowse Features and Options

Remote Support Software

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Screen Sharing Software

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Median Cobrowse User Reviews

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