Malomo Description
Enhance your brand identity with each delivery by utilizing Malomo, a shipment tracking solution tailored for ecommerce businesses to boost repeat orders and minimize customer service inquiries. Transform the order tracking process into a proprietary marketing asset that ensures a seamless brand experience throughout. Gain authority over delivery tracking details and communicate them to your customers through a platform that represents your brand. Create and experiment with distinctive post-purchase interactions and marketing strategies featuring personalized package tracking pages. Cultivate trust, strengthen brand loyalty, and delight customers during their peak engagement moments. Additionally, this approach will significantly cut down on shipping-related support inquiries, ultimately driving more repeat purchases. By focusing on these elements, you can create a more satisfying customer journey that encourages loyalty and repeat business.
Malomo Alternatives
CXT Software
CXT Software is redefining delivery logistics with technology that’s autonomous, intelligent, and built for trust.
Designed for courier and last-mile delivery companies, our platform empowers teams to automate dispatching, streamline operations, and ensure secure, compliant deliveries. From recurring route work to time-critical shipments in industries like healthcare, retail, and distribution, CXT helps logistics businesses scale with confidence.
Our complete solution includes robust operations tools, a high-performing driver app, and a configurable client portal — all working together to simplify logistics management and improve service outcomes.
With more than 25 years of innovation behind us and a customer base across North America, we are leading the evolution from manual processes to AI-powered TMS platforms that think ahead, respond instantly, and run with minimal oversight.
Ready to modernize your delivery operations? Schedule a no-pressure demo and see what’s possible with CXT Software.
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Now Commerce
Now Commerce is a web-based B2B eCommerce portal seamlessly integrated with QuickBooks. It empowers wholesalers, manufacturers, and distributors to efficiently manage orders from their wholesale customers through a single, intuitive dashboard.
As orders are received, they are automatically synchronized with QuickBooks, eliminating the burden of manual order entry. Compatible with both QuickBooks Desktop and QuickBooks Online.
Now Commerce offers flexible modules that can be used independently or combined to craft a tailored B2B eCommerce solution.
B2B CUSTOMER PORTAL - Allow your wholesale customers to conveniently place orders online.
SALES REP PORTAL - Let your sales representatives enter orders online for their designated accounts and deliver exceptional customer service from any location.
SHIPMENTS MANAGER - Efficiently dispatch shipment requests from QuickBooks to your 3PL provider or in-house shipping software, while also recording confirmations of completed shipments.
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WISMOlabs
WISMOlabs is a tool that helps eCommerce retailers provide exceptional customer service after purchase. This includes shipment tracking, notifications, and more. It communicates with customers when they are most open to it and builds brand loyalty through personalization, intelligent marketing, and keeping customers informed throughout the order process. Retailers can generate 20-30X ROI, increase brand loyalty, improve LTV by at least 100%, increase customer satisfaction, and reduce WISMO support calls up to 90%. If your customers trust you and you provide great customer service, they will continue to buy from you. Display relevant marketing messages when your customers are most open to them. Customers track their purchases on average 3 to 6 times. You are responsible for the tracking experience, not the shipping carrier. It's important to provide a friction-free experience for customers as possible as part of the post-purchase experience.
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Wonderment
Create exceptional experiences for customers after their purchase. Anticipate inquiries about order status before they arise. Enhance customer satisfaction with timely, branded shipping updates. For eCommerce businesses, openness is your most effective resource. Wonderment isn’t just another order tracking tool; we provide comprehensive insight into your shipments, ensuring that you can create a pleasantly surprising post-purchase journey. Keep customers informed about their order status, including any delays or issues with shipping. This approach not only boosts customer satisfaction but also lowers support costs, resulting in a beneficial scenario for everyone involved. Deliver instant updates on orders through the platforms you already utilize to elevate the customer experience. Equip your support and operations teams with daily summaries and real-time alerts regarding any stalled, delayed, or missing orders, and facilitate internal notifications via Slack, Gorgias, or email for seamless communication and efficiency. With this system in place, you can transform customer interactions and foster loyalty.
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Pricing
Pricing Starts At:
$39 per month
Integrations
Company Details
Company:
Malomo
Year Founded:
2018
Headquarters:
United States
Website:
gomalomo.com
Media
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Customer Support
Business Hours
Online Support
Malomo Features and Options
Shipment Tracking Software
Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration
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