
Muck Rack is an AI-powered communications platform designed to help PR teams drive clarity, speed, and impact across news coverage and AI-generated visibility. The platform brings media monitoring, social listening, journalist discovery, pitching, PR reporting, media intelligence, and AI solutions into one connected workflow. Muck Rack helps teams monitor an evolving media landscape across news, social platforms, industry voices, podcasts, newsletters, broadcast, print, and generative AI models. Its media database helps users find the journalists, content creators, outlets, and influencers shaping conversations across traditional and digital channels. PR teams can use Muck Rack to connect insights to action by targeting the right journalists, customizing outreach, tracking engagement, and managing follow-ups. Reporting tools help transform earned media coverage into executive-ready reports that combine data with interpretation. Generative Pulse gives teams visibility into how AI platforms discuss their brands or clients and shows which sources influence those AI-generated answers. The platform serves brands, agencies, journalists, and media professionals that need a clearer understanding of earned media performance. By combining media monitoring, journalist discovery, AI visibility, pitching, reporting, analytics, and media intelligence, Muck Rack helps communications teams prove value and optimize PR strategy.
Learn more
Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
Learn more
Briefweb
Briefweb assists organizations in navigating the complexities of rapidly evolving markets.
This comprehensive platform integrates market intelligence, media surveillance, competitor analysis, and newsletter creation into one seamless workflow, enabling teams to remain informed and convey critical updates with assurance.
Rather than dedicating significant time to sifting through alerts, consolidating information, and crafting reports, teams can leverage Briefweb to produce intelligence briefings, market overviews, regular news summaries, and updates for stakeholders all within a single system.
Employing unique analytical techniques, the system helps users concentrate on meaningful insights rather than just noise.
In addition, Briefweb features Newsletter Studio, a sophisticated drag-and-drop editor enhanced with AI functionalities, allowing teams to assemble newsletters from a variety of sources, including monitored content, documents, URLs, RSS feeds, and prompts.
Customization options abound, with users able to tailor every aspect using templates, brand kits, reusable layouts, and responsive designs, ensuring that their newsletters not only inform but also engage their audience effectively.
Learn more
Flashissue
Foster strong connections with your audience by utilizing quick, straightforward, and polished email newsletters. Crafting these newsletters doesn't need to feel like a tedious chore; begin with a variety of beautiful templates at your disposal. Personalize your design easily using the drag-and-drop interface, and effortlessly incorporate pre-made content sourced from the internet. By minimizing the time spent on newsletter creation, you can focus more on what truly matters to your organization. You don't need any HTML expertise to construct your emails; simply insert the necessary elements with ease. Gain deeper insights into your audience's preferences and enhance your outcomes with actionable analytics. Collaborate effectively with your team through shared templates and dashboards, which can help cultivate a strong company culture. This efficient communication strategy will allow you to send crucial updates rapidly to parents, students, and colleagues, ensuring that everyone stays informed and engaged. Ultimately, strong communication not only enhances relationships but also drives success across your organization.
Learn more