Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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Our solution is more than software. It includes a top-of-the-industry legal team, HR experts, and extensive support in every region we do business. There are no hidden or extra fees when you work with us. We're there every step of your way, from generating employment contracts to running compliant payroll, offering competitive benefits, 24/7/365 premium support and more. So you can manage the business. With the international expansion experts at your side, you can take the next step for your business. Your company wants to expand its operations quickly in a new country but you don't have the time or resources to learn local labor laws, tax issues, or establish subsidiaries in other countries. Although you have the right candidates, your company is not ready to allow your employees to start work.
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Konnect CRM
Konnect CRM software facilitates collaboration among your marketing, sales, and customer service teams, allowing them to exchange information and oversee all interactions with prospects, leads, and customers. This CRM solution is particularly beneficial for sales teams aiming to secure more deals. Many CRM systems fall short in effectiveness as they fail to deliver significant value to sales personnel. In contrast, Konnect CRM distinguishes itself by offering outstanding features and customer support, specifically designed to aid small businesses in achieving greater success. Ideal for small to medium-sized enterprises (SMEs), Konnect CRM simplifies the management of sales processes, enabling quicker deal closures. The platform provides a comprehensive solution for customer relationship management that spans from pre-sales to post-sales stages. Additionally, Konnect CRM empowers businesses to manage customer interactions throughout the entire lifecycle, from initial acquisition to ongoing support. Unique features within Konnect allow companies to effortlessly engage in upselling and cross-selling opportunities while fostering loyalty among their most dedicated customers. By streamlining these processes, Konnect CRM not only enhances sales efficiency but also solidifies customer relationships for long-term growth.
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EAZY CRM
EAZY CRM is a cloud-enabled customer relationship management platform built to simplify sales, service, and customer engagement processes through a single connected system.
The solution helps businesses organize and manage leads, opportunities, follow-ups, and customer interactions with greater efficiency through structured workflows and real-time activity monitoring.
It also supports operational processes such as quotation handling, expense and reimbursement tracking, approval management, and sales coordination, helping teams maintain better process visibility and control.
For after-sales operations, EAZY CRM includes customer support tools like service ticket management, AMC monitoring, and issue resolution workflows to improve customer experience and response times.
With live dashboards, performance tracking, and complete customer insights, businesses can make informed decisions while improving productivity across sales and service teams.
Integrated with ERP and DMS platforms, EAZY CRM creates a connected ecosystem that aligns pre-sales, sales, and post-sales activities while reducing operational gaps between departments.
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