Sendbird provides AI-powered omnichannel communication solutions, including AI agent for customer service, Chat API, and Business Messaging for seamless customer conversations across mobile apps, websites, social media, and more. Our platform supports iOS, Android, JavaScript, Unity, and .NET.
Sendbird’s AI Agent Platform enables businesses to automate customer support across a wide range of channels, including SMS, web, mobile apps, and social media. This solution leverages AI to provide proactive, continuous support by anticipating customer needs and engaging them on their preferred platforms. Businesses can build and manage their own AI agents with an easy-to-use interface, ensuring smooth customer interactions. The platform integrates seamlessly with existing systems, providing businesses with insights into customer conversations, improving agent performance, and offering reliable support in high-traffic environments.
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Virtuoso QA is an AI-native test automation solution built to streamline and scale enterprise quality assurance processes. It allows users to author tests in natural language, making it accessible for both technical and non-technical team members. The platform leverages self-healing AI to automatically adapt to changes in applications, reducing test flakiness and maintenance overhead. With features like live authoring, real-time execution, and automated diagnostics, teams can quickly identify and resolve issues. Virtuoso QA supports continuous testing across multiple browsers, devices, and environments, ensuring comprehensive test coverage. It integrates seamlessly with popular tools such as Jira, Jenkins, Azure DevOps, and BrowserStack, enabling smooth CI/CD workflows. The platform also provides detailed analytics and dashboards to track performance and optimize testing strategies. By automating test generation and execution, it significantly reduces manual effort and accelerates release cycles. Virtuoso QA empowers organizations to deliver high-quality software faster and more reliably.
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Dialogflow
Dialogflow by Google Cloud is a natural-language understanding platform that allows you to create and integrate a conversational interface into your mobile, web, or device. It also makes it easy for you to integrate a bot, interactive voice response system, or other type of user interface into your app, web, or mobile application. Dialogflow allows you to create new ways for customers to interact with your product. Dialogflow can analyze input from customers in multiple formats, including text and audio (such as voice or phone calls). Dialogflow can also respond to customers via text or synthetic speech. Dialogflow CX, ES offer virtual agent services for chatbots or contact centers. Agent Assist can be used to assist human agents in contact centers that have them. Agent Assist offers real-time suggestions to human agents, even while they are talking with customers.
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UiPath
Transform your organization into a fully automated enterprise™ with the UiPath Platform, a hallmark of digital transformation. Achieving a fully automated enterprise fosters business resilience, enhances speed and agility, and liberates employees from repetitive tasks through a comprehensive automation solution. Leverage the insights gathered from your business applications, such as ERP and CRM systems, to gain a profound understanding of intricate business operations. This knowledge empowers you to identify the most effective automation opportunities and measure their impact. As a cutting-edge Robotic Process Automation (RPA) and process mining platform, UiPath enables organizations to streamline their business processes, accelerating their journey towards becoming digital entities while gaining a competitive edge in the realm of AI. With its scalable, extensible, and sustainable architecture, UiPath allows users to create visual workflows without the need for scripting or coding. Additionally, the platform boasts robust auditing features, sophisticated analytical reporting, and personalized dashboards to enhance user experience and operational oversight. Embrace UiPath to not only improve efficiency but also to foster a culture of innovation within your organization.
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