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LumenVox Description

AI-driven speech recognition technology and voice authentication technology can transform customer engagement. Our 20-year history has been dedicated to ensuring that our partners are successful through collaboration. Our curiosity keeps us innovating for 20 more years. Our flexible speech-enabling technology allows you to create a solution that meets all your customers' needs, reliably and affordably. We do one thing well. Speech-enabling your applications is our specialty. Deliver great voice automation and interactions. LumenVox ASR/TTS can be used for simple commands or more complex questions. This will help you increase efficiency on both ends of the phone line. You won't ever repeat yourself. You will have the most flexibility in terms of capabilities, deployment, and monetization. LumenVox can help you create it if you can think of it. Our intuitive technology and toolsets make it easier to reduce time from development to deployment.

Pricing

Pricing Information:
Contact us

Integrations

API:
Yes, LumenVox has an API

Reviews - 55 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
LumenVox
Year Founded:
2001
Headquarters:
United States
Website:
www.lumenvox.com/
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Product Details

Platforms
Web-Based
Windows
Linux
On-Premises
Types of Training
Training Docs
Live Training (Online)
Training Videos
Customer Support
Business Hours
Online Support

LumenVox Features and Options

Speech Recognition Software

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

Transcription Software

AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding

Conversational AI Platform

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Auto Dialer Software

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

LumenVox Lists

  • Name: Anonymous (Verified)
    Job Title: Senior Software Engineer
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Customer Engagement at Par with LumenVox

    Date: Apr 08 2023

    Summary: Through Cisco AnyConnect integration, it has been reliable to manage, record and report calls in real-time.

    Positive: How it makes it effortlessly easy to get in touch with customers through accurate speech detection for 24/7/12/365.

    Negative: Too bad they haven’t incorporated on-prem mobile applications for iOS devices in my country.

    Read More...
  • Name: Megha L.
    Job Title: Human Resources Manager
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Ease to use and user-friendly as a HR Manager helps me to be more accurate and efficient when hiring employees.

    Date: Apr 09 2023

    Summary: Easy to set-up and has a smooth learning curve. I love the support is unparalleled and always proactive 24/7. This tool works great in my computer and mobile phone.

    Positive: The best thing with LumenVox it helps me to better communicate with my employees and clients with different languages and dialects and speech impediments easily.
    I love how the speech recognition helps me too be more productive and efficient by multitasking and collaboration. I have never had any issues with this tool works greatly with our business and clients.

    Negative: I don't dislike anything. It's easy to use and understand how to go through. Accuracy is great and helps us during Speech to text or voice recognition processing.

    Read More...
  • Name: Kristin C.
    Job Title: Hr Manager
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    My 2 years experience with LumenVox!

    Date: Apr 08 2023

    Summary: I’m highly satisfied with features and functions of LumenVox speech recognition engine.It’s customer support is so Instant and really helpful at a needy moment.

    Positive: I like its ability to recognize numerous dialects and accents of languages.
    It has also helped us to eliminate the confusion and complexity associated with automatic speech recognition.

    Negative: Thankfully it’s technology has improved in the recent years, nothing that i dislike towards it!

    Read More...
  • Name: John D.
    Job Title: Site Supervisor Assistant
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    My short review towards LumenVox!

    Date: Apr 08 2023

    Summary: I use LumenVox for creating sales pitch and its automated speech recognizer has helped me catch my voice notes and prepare various pitch such as sales, conduction and calling pitch.
    Very pocket friendly and easy to maintain.

    Positive: I like how LumenVox is accurate and how its accuracy is unbeatable.
    Its voice tone features and clarity in the text to speech. Features are very amazing.
    Also it has amazing customer support.
    Very pocket friendly and easy to maintain!

    Negative: At the moment i don’t have any dislike about how LumenVox performance and functionalities are, it is the best!

    Read More...
  • Name: Shivani D.
    Job Title: Senior sales Analyst
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Discover the best with LumenVox!!

    Date: Apr 08 2023

    Summary: LumenVox is a fantastic speech recognition platform that has played a big role in recognizing out speech the way we want it.

    Positive: I like LumenVox voice biometrics how it has helped us to create better user experience through reducing our operational costs and as well as strengthening Our security.
    Also i like how great LumenVox is when it comes to deploying new language models.

    Negative: It has really strengthened our speech recognition and tone detection nothing that i dislike towards it.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Software Developer
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    The best platform for meeting cooperative requirements

    Date: Apr 08 2023

    Summary: LumenVox has been really helpful in terms of voice recognition features. It is more accurate and performs better. This product is quite enjoyable to use.

    Positive: It's a great platform for converting speech to text and conducting voice recognition. This platform significantly reduced our operational expenditures. When compared to other platforms, its speech recognition skills are far superior.

    Negative: That is one of the most effective voice recognition platforms I have used. This product has nothing to be disliked.

    Read More...
  • Name: Angel T.
    Job Title: Head of digital
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    The helper of making my data more secure

    Date: Apr 08 2023

    Summary: The software is easy to setup.
    It can easily recognize some expressions.
    I like how fast this program is. Works very fast.

    Positive: The software is very user friendly.
    Very easy to transcribe even in a noisy environment.
    It's great for multi tasking and freeing up our hands.
    I really like how it is easy to identify who is really talking.

    Negative: I have had no bad or hard times whiles using LumenVox. It is working best for me I'm in love with it.

    Read More...
  • Name: Taylor J.
    Job Title: Lead UX Researcher
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Call Scripting GURU of 2023

    Date: Apr 08 2023

    Summary: My overall experience has been decent: it has been seamless to manage calls via automatic transcription.

    Positive: LumenVox makes it super easy to capture audio, manage leads, record and report calls under one roof.

    Negative: Requires integration with external web conferencing platforms to enhance video calls.

    Read More...
  • Name: Andrea B.
    Job Title: Associate legal entity controller
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 10,000 - 19,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    THE SAVIOR OF THE DAY

    Date: Apr 08 2023

    Summary: Generally the transactions are performed quickly and excellently I'm in love with LumenVox.
    It works fast and very intuitive.

    Positive: It's support is accurate, excellent and very helpful it has a straightforward team that improves our models and makes a difference.
    Easy integration.
    Detailed documentation.

    Negative: This program has to be definitely the best so far. So good it is working well for me and for my colleagues.

    Read More...
  • Name: Evans M.
    Job Title: Head of Digital Marketing.
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 10,000 - 19,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Revolutionizing Speech to Text. Boost marketing and sales strategies while saving time and cost.

    Date: Apr 07 2023

    Summary: Improve productivity by converting speech to text, Google cloud speech to text makes it easier for our business speech based data hence productivity improved.

    Positive: LumenVox is fast, well designed and developed tool that saves a lot of money and time rather than hiring people listen and transcribe all the recordings from our clients in multiple languages.

    The speed it translates the speech is great. I like the variety ty of language coverage for the translations and accuracy is on another level.
    It provides high accuracy that's is favourable in any conditions or environments.
    Real-time streaming, hence make it suitable for applications that requires real-time transcription.

    Reduce the time and effort required to process speech data.

    Negative: It's the best speech transcription and voice recognition. Nevertheless it's imperfect and may still produce errors, especially when transcribe speech in noisy environments.

    Read More...
  • Name: Gabe S.
    Job Title: Revenue operations
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Why LumenVox is ranked as the most accurate,cost effective speech detection and transcription platform in the year 2023!!

    Date: Apr 07 2023

    Summary: LumenVox customer service is amazing and it respond to its users if matters rise’s very quickly and it is very secure and accurate while working with it!

    Positive: I like how LumenVox voice recognition technology has improved our customer interaction and through that it has increased our loyalty and satisfaction with them.
    Also with it it’s highly reliable and easy to integrate into other existing systems.
    Very pocket friendly to it’s users!

    Negative: LumenVox is a highly reliable speech recognition and it has really improved our customer interaction, nothing that disgust me while working with it!

    Read More...
  • Name: Mick T.
    Job Title: Application System Analyst
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Why LumenVox is ranked as the best game changer for converting speech to text !

    Date: Apr 07 2023

    Summary: No need to train to be LumenVox user! It's very easy to use and it will help you improve the audio to text transcription with good accuracy.

    Positive: I like how LumenVox has made it easier to transcribe speech into specific information.
    It’s price is so reasonable thus making to be affordable to more users.

    Negative: LumenVox has allowed us to be more productive and efficient nothing that I dislike towards it!

    Read More...
  • Name: Nikita B.
    Job Title: Scala developer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Revolutionizing the way we communicate with LumenVox!

    Date: Apr 07 2023

    Summary: My overall experience with LumenVox has been amazing and it has improved our speech and business productivity.

    Positive: I like how accurate it is with transcribe voice conversations into words and transcripts.
    Also i like its speech recognition engine which is incredible accurate even with different accent’s.

    Negative: LumenVox has been amazing for the past years that i have been working with it, i have no dislike towards it!

    Read More...
  • Name: Phani P.
    Job Title: Technical product Manager
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    My user experience with LumenVox

    Date: Apr 07 2023

    Summary: It is the most accurate speech to text API we have with very impressive quality that never disappoints while working with it.

    Positive: LumenVox has provided features that are amazing for adding any ASR to our application.
    It has amazing audio file that provides the best voice experience quickly and accurate.
    Also it is a nice API platform for speech recognition that is really easy to implement.

    Negative: Everything is great with LumenVox nothing to highlight as a dislike!!

    Read More...
  • Name: Itai W.
    Job Title: Senior software engineer
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    My user experience with LumenVox in the year 2023!

    Date: Apr 06 2023

    Summary: It has helped us get any required speech recognition.
    Also i like it’s fantastic accuracy and how pocket friendly it is!

    Positive: I like how it is a fantastic speech recognition platform that recognizes the speech exactly how we need it!

    Negative: There is not even a single thing to dislike towards LumenVox everything is great with it!

    Read More...
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