Nectar
Modern workforces can foster appreciation and connection among all their teams with Nectar, which is flexible and affordable. You can maintain culture, increase morale, and promote core values without having to manage your own internal program.
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Pylon
Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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Slack
Slack is a cloud-based platform that enhances project collaboration and team communication, specifically tailored to foster smooth interaction within organizations. With a robust suite of tools and services unified in one platform, Slack allows for private channels that encourage engagement among smaller groups, direct messaging options for sending information straight to coworkers, and public channels that invite discussions among members from different organizations. Accessible on various operating systems including Mac, Windows, Android, and iOS, Slack boasts a wide array of features such as chat capabilities, file sharing, collaborative workspaces, instant notifications, two-way audio and video calls, screen sharing, document imaging, and activity tracking, among other functionalities. Additionally, its user-friendly interface and versatile integration options make it a popular choice for teams seeking to enhance their productivity and communication effectiveness.
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twine
Twine Ambient leverages artificial intelligence to efficiently take notes and summarize live meetings, Slack channels, and various other communications, enabling your team to make connections effortlessly. It automatically generates and posts summaries of Zoom meetings to your feed, while also providing daily digests from selected Slack channels. Furthermore, it delivers automatic summaries of pertinent news articles straight to your feed, streamlining the distribution of essential updates and eliminating knowledge gaps within your team. By simplifying the process of recording, summarizing, and sharing Zoom and team meetings, Ambient ensures that the valuable insights from crucial discussions are preserved. Ultimately, Ambient fosters a shared context among team members, which enhances decision-making and boosts overall productivity. With features that automatically summarize and disseminate learnings, it significantly extends the usefulness and reach of the information shared. In an increasingly fast-paced work environment, Twine Ambient becomes an invaluable tool for maintaining team cohesion and awareness.
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