LiveHelp Description

Through our partnerships with various companies, we have developed expertise in Digital Customer Care across a wide range of industries. By actively listening to your customers and adopting a Customer Centric approach, you can stay informed about trends on platforms like Facebook, Instagram, Twitter, and Google My Business through a unified interface, thereby enhancing your online reputation. LiveChat enables immediate interaction with clients, offering options for quick communication through Chat, a personal touch via VideoChat, or an emotional connection through VoiceChat. Support can be provided to clients across any platform, as operators can assist from their mobile devices using the LiveHelp App or any other application. All interactions, regardless of the channel, are seamlessly integrated into the LiveHelp Suite, where they are assigned to operators based on personalized criteria, ensuring efficient service delivery. This comprehensive system not only streamlines communication but also fosters stronger relationships with your clientele.

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Pricing

Pricing Starts At:
$5.90 per user per month
Free Trial:
Yes

Integrations

View Integrations

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Company Details

Company:
Sostanza
Year Founded:
2004
Headquarters:
Italy
Website:
www.livehelp.it/

Media

LiveHelp Screenshot 1
LiveHelp Screenshot 1
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Product Details

Platforms
Web-Based
Windows
Mac
iPhone App
iPad App
Android App
Types of Training
Training Docs
Live Training (Online)
Webinars
Customer Support
Business Hours
Live Rep (24/7)
Online Support

LiveHelp Features and Options

Live Chat Software

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

LiveHelp User Reviews

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