LitmusWorld Description

Our platform is designed to assist you in evaluating, responding to, and enhancing your NPS® while transforming customers into enthusiastic advocates. It features a comprehensive module that assesses essential measurable metrics, yielding actionable insights into the feelings of stakeholders. This capability empowers businesses to engage in real-time with stakeholders through relevant conversations at critical moments. By initiating dialogues with your customers during their interactions, you can significantly boost response rates and improve overall engagement. The platform seamlessly integrates with internal systems using a variety of APIs to facilitate the real-time exchange of information. It also boasts a secure and robust framework for data transmission, allowing for prompt action when needed. Conversations can be initiated across more than 10 different channels, including SMS, QR Codes, Email, Mobile Apps, Websites, and beyond. Additionally, it has the ability to conduct interactions in over 19 languages, ensuring the capture of authentic emotions and further enhancing response rates. Moreover, the system prioritizes the protection of Personally Identifiable Information (PII) within an intranet environment while efficiently gathering responses into a centralized dashboard, fostering both security and accessibility. This holistic approach not only strengthens customer relationships but also drives continuous improvement in service delivery.

Pricing

Free Trial:
Yes

Integrations

No Integrations at this time

Reviews

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Company Details

Company:
LitmusWorld
Year Founded:
2015
Headquarters:
India
Website:
www.litmusworld.com

Media

Recommended Products
Passwordless Authentication and Passwordless Security Icon
Passwordless Authentication and Passwordless Security

Identity is everything. Protect it with Duo.

It’s no secret — passwords can be a real headache, both for the people who use them and the people who manage them. Over time, we’ve created hundreds of passwords, it’s easy to lose track of them and they’re easily compromised. Fortunately, passwordless authentication is becoming a feasible reality for many businesses. Duo can help you get there.
Get a Free Trial

Product Details

Platforms
Web-Based
iPhone App
iPad App
Android App
Types of Training
In Person
Customer Support
Business Hours

LitmusWorld Features and Options

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

LitmusWorld User Reviews

Write a Review
  • Previous
  • Next