Liongard Integrations

NinjaOne automates the hardest parts of IT, empowering more than 20,000 IT teams. By providing deep insights into endpoints, robust security measures, and centralized control, NinjaOne boosts efficiency while safeguarding sensitive data and cutting IT expenses. This comprehensive platform offers a versatile toolkit for managing and securing endpoints, including patch management, mobile device oversight, software distribution, remote support, backup solutions, and more, thanks to its extensive IT and security integrations.

Auvik Network Management is a network management and monitoring software designed to empower IT professionals with deep visibility, automation, and control over their network infrastructure. This innovative platform is trusted by businesses of all sizes to streamline network operations, enhance security, and optimize performance. One of Auvik's standout features is its real-time network mapping and discovery capabilities. It automatically generates interactive, visual maps of your network topology, allowing you to easily identify devices, connections, and potential bottlenecks. This invaluable insight helps in planning and optimizing network architecture for maximum efficiency.

Addigy makes it easy for IT admins to remotely manage and secure Apple devices using our SaaS solution. Addigy is the only multi-tenant Apple device management and MDM platform for managing macOS, iOS, iPadOS, and tvOS devices across multiple clients and locations. Configure, patch, and maintain devices in the way that you prefer. Gain operational efficiencies and time-savings. Ensure your managed networks are secure from cyberthreats. Maintain end-user privacy. Connect to your favorite IT tools with seamless integrations. Inventory and track every device in your network, regardless of its location. Instantly connect to devices remotely with a single click. Apply and enforce policies to maintain always-on compliance. Deploy new devices in less than 5 minutes. And so much more. Addigy offers simple month-to-month or annual pricing with no contracts + access to every Addigy feature with no additional or hidden costs.

Discover why MSPs, IT Professionals, and System Integrators trust our Network Monitoring and Management Solution to monitor thousands of networks worldwide. Try for free now!

Microsoft 365 is a comprehensive productivity suite that brings together essential tools like Word, Excel, PowerPoint, Outlook, and Teams in a unified cloud-based environment. Enhanced by Microsoft 365 Copilot, the platform integrates AI directly into these applications to help users work more efficiently and intelligently. Users can quickly generate documents, analyze complex datasets, and design presentations with the help of AI-driven suggestions and automation. The platform supports real-time collaboration, allowing teams to work together on files, share updates, and communicate seamlessly. With OneDrive cloud storage, users can securely store and access their files from any device at any time. Microsoft 365 also enables users to incorporate their own files into AI prompts, ensuring responses are relevant and context-aware. Copilot can assist with brainstorming ideas, summarizing content, and organizing workflows to save time. The platform is accessible across desktop, web, and mobile applications, providing flexibility for different work environments. It also prioritizes user control, giving individuals the ability to manage how AI is used within their workspace. By combining productivity tools with intelligent automation, Microsoft 365 helps users accomplish tasks faster and more effectively. Ultimately, it empowers individuals and teams to improve productivity, collaboration, and decision-making in a modern digital workspace.

Secure your workforce with powerful, simple access security. We are Cisco Duo. Our modern access security system is designed to protect all users, devices, applications, so you can focus on what you do best. Secure access for all users and devices, in any environment, from any location. You will enjoy the peace of mind that only total device visibility and trust can provide. A SaaS solution that natively protects all applications and is easy to deploy, scaleable and quick to respond to threats. Duo's access security protects all applications from compromised credentials and devices. It also provides comprehensive coverage that helps you meet compliance requirements. Duo integrates natively with applications to provide flexible, user friendly security that is easy to implement and manage. It's a win-win-win for administrators, users, and IT staff. Multi-factor authentication, dynamic device trust and adaptive authentication are key components of your zero-trust journey. Secure SSO is also a part of the mix.

ConnectWise PSA (formerly ConnectWise Manage) a robust business management platform, is designed for companies that offer service and support technology. ConnectWise PSA is trusted by more than 100,000 users. It offers a wealth features that enable teams to achieve greater accountability and operational efficiency. ConnectWise PSA includes help desk, billing and time tracking, project management, agreement management, sales and marketing, procurement and reporting tools. ConnectWise PSA™ (formerly ConnectWise Manage) is an award-winning professional services automation (PSA) solution that connects your entire operation. It creates a single view via a single data layer, so you can clarify and streamline what’s actually happening in your business.

Slack is a cloud-based platform that enhances project collaboration and team communication, specifically tailored to foster smooth interaction within organizations. With a robust suite of tools and services unified in one platform, Slack allows for private channels that encourage engagement among smaller groups, direct messaging options for sending information straight to coworkers, and public channels that invite discussions among members from different organizations. Accessible on various operating systems including Mac, Windows, Android, and iOS, Slack boasts a wide array of features such as chat capabilities, file sharing, collaborative workspaces, instant notifications, two-way audio and video calls, screen sharing, document imaging, and activity tracking, among other functionalities. Additionally, its user-friendly interface and versatile integration options make it a popular choice for teams seeking to enhance their productivity and communication effectiveness.

Microsoft Azure serves as a versatile cloud computing platform that facilitates swift and secure development, testing, and management of applications. With Azure, you can innovate purposefully, transforming your concepts into actionable solutions through access to over 100 services that enable you to build, deploy, and manage applications in various environments—be it in the cloud, on-premises, or at the edge—utilizing your preferred tools and frameworks. The continuous advancements from Microsoft empower your current development needs while also aligning with your future product aspirations. Committed to open-source principles and accommodating all programming languages and frameworks, Azure allows you the freedom to build in your desired manner and deploy wherever it suits you best. Whether you're operating on-premises, in the cloud, or at the edge, Azure is ready to adapt to your current setup. Additionally, it offers services tailored for hybrid cloud environments, enabling seamless integration and management. Security is a foundational aspect, reinforced by a team of experts and proactive compliance measures that are trusted by enterprises, governments, and startups alike. Ultimately, Azure represents a reliable cloud solution, backed by impressive performance metrics that validate its trustworthiness. This platform not only meets your needs today but also equips you for the evolving challenges of tomorrow.

Entrust your website to the leading web hosting provider in the industry. Along with our robust Linux Plans, we provide Windows Web Hosting options as well. With just a single click, you can install over 125 complimentary applications, including popular platforms like WordPress, Joomla, and Drupal. Additionally, you can easily purchase extra resources such as CPU, RAM, and I/O with a single click. Our services include 1 GB of MySQL database storage on Linux platforms. We prioritize your security with round-the-clock monitoring and DDoS protection. If you have registered your domain with GoDaddy, setting it up is also just a click away. Our user-friendly control panel is designed for flexibility, allowing you to manage your hosting effortlessly. You can also access an extensive library of over 150 free applications for building CMS sites, forums, and blogs through Installatron. Rest assured, our network security and DDoS defenses are continuously monitored for your safety. To protect against unexpected issues, we offer Automated Daily Backups, allowing you to recover your entire hosting account, including sites, files, databases, mailboxes, and mail forwarders from the previous day, with additional paid options available for recovery up to 30 days. With these features at your disposal, you can focus on growing your online presence without worrying about potential disruptions.

Google Workspace, the enhanced version of G Suite, brings together all the essential tools you need to boost productivity in a single, user-friendly platform. This integrated workspace simplifies your workflow, allowing you to focus more on your tasks rather than on managing them. With advanced AI and search capabilities, Google Workspace enables you to prioritize what truly matters while it takes care of the rest. You can work seamlessly from any location and on any device, even without an internet connection, thanks to customizable tools designed to cater to your team's specific requirements. Just like G Suite, Google Workspace offers bespoke email solutions for businesses along with a suite of collaborative tools, including Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, and Forms. Explore our assortment of plans tailored to address your distinct business needs, and find the one that aligns best with your goals on our pricing page. Experience how Google Workspace can transform the way your team collaborates and achieves success.

AWS is the leading provider of cloud computing, delivering over 200 fully featured services to organizations worldwide. Its offerings cover everything from infrastructure—such as compute, storage, and networking—to advanced technologies like artificial intelligence, machine learning, and agentic AI. Businesses use AWS to modernize legacy systems, run high-performance workloads, and build scalable, secure applications. Core services like Amazon EC2, Amazon S3, and Amazon DynamoDB provide foundational capabilities, while advanced solutions like SageMaker and AWS Transform enable AI-driven transformation. The platform is supported by a global infrastructure that includes 38 regions, 120 availability zones, and 400+ edge locations, ensuring low latency and high reliability. AWS integrates with leading enterprise tools, developer SDKs, and partner ecosystems, giving teams the flexibility to adopt cloud at their own pace. Its training and certification programs help individuals and companies grow cloud expertise with industry-recognized credentials. With its unmatched breadth, depth, and proven track record, AWS empowers organizations to innovate and compete in the digital-first economy.

Amazon Simple Storage Service (Amazon S3) is a versatile object storage solution that provides exceptional scalability, data availability, security, and performance. It accommodates clients from various sectors, enabling them to securely store and manage any volume of data for diverse applications, including data lakes, websites, mobile apps, backups, archiving, enterprise software, IoT devices, and big data analytics. With user-friendly management tools, Amazon S3 allows users to effectively organize their data and set tailored access permissions to satisfy their unique business, organizational, and compliance needs. Offering an impressive durability rate of 99.999999999% (11 nines), it supports millions of applications for businesses globally. Businesses can easily adjust their storage capacity to match changing demands without needing upfront investments or lengthy resource acquisition processes. Furthermore, the high durability ensures that data remains safe and accessible, contributing to operational resilience and peace of mind for organizations.

This EDR solution will help you uncover the hidden potential in your network. This tool uses ESET's multilayered Endpoint Protection Platform to detect and respond to endpoints. All layers send relevant information to ESET Enterprise Inspector which analyzes large amounts of real-time data from endpoints. It can quickly identify and fix any security problem in the network. ESET Enterprise Inspector offers a unique reputation-based detection system that is transparent to security teams. To allow fine-tuning, all rules can be easily edited via XML. You can create new rules to meet the specific needs of your enterprise environment, including SIEM integrations. ESET's endpoint response and detection tool makes it easy to suppress false alarms. You can adjust the sensitivity of detection rules according to different computer groups or users. Combine criteria such as file name/path/hash/command line/signer to fine-tune the trigger conditions.

Microsoft Entra ID, previously known as Azure Active Directory, serves as a robust cloud-based identity and access management solution that integrates essential directory services, application access control, and sophisticated identity protection measures. Enhance your organization's security with this cloud identity solution, which effectively links employees, clients, and partners to their applications, devices, and valuable data. Utilize robust authentication methods and risk-adjusted access policies to secure resource access without sacrificing user experience. Ensure a quick and straightforward sign-in process throughout your multicloud infrastructure to boost user productivity, minimize password management time, and enhance overall efficiency. Centralize the management of all identities and access to applications, whether they reside in the cloud or on-premises, to gain better visibility and control over your organization’s resources. This comprehensive approach not only protects sensitive information but also fosters a seamless and efficient working environment for all users.

CrashPlan is a cloud-based backup and cyber resilience platform designed to protect business-critical data across endpoints, servers, and SaaS applications (Microsoft 365, and Google Workspace), CrashPlan safeguards critical data against threats such as accidental deletion, ransomware, and system failure. Built with proactive threat detection and automated governance, CrashPlan ensures continuous access and compliance. Whether you back up to our cloud, your Azure instance, a local destination, or a third-party cloud, CrashPlan restores your data and your peace of mind. Features Automatic Data Protection Complete security & compliance Unlimited Versioning Point-in-Time Recovery Benefits Beyond Backup

Securing networks presents significant challenges, with existing solutions often being intricate and cumbersome to deploy. Discover how Cisco Meraki can streamline your security measures! Renowned globally, it is trusted by leading brands for its dependable solutions. With more than a million active networks, organizations everywhere rely on Meraki for exceptional service. All Meraki devices are managed centrally and securely from the cloud through a unified web dashboard. Our user-friendly and feature-rich architecture allows clients to save time, minimize operational expenses, and address emerging business challenges effectively. Recognized as the industry benchmark for easy management, fast, and reliable Wi-Fi, it ensures robust protection and connectivity for what you value most, no matter where you are. Experience unparalleled performance and dependability at the core of your network, along with remote monitoring and identity-based configuration for every device. This innovative approach not only enhances security but also optimizes network functionality for businesses of all sizes.

Amazon Elastic Compute Cloud (Amazon EC2) is a cloud service that offers flexible and secure computing capabilities. Its primary aim is to simplify large-scale cloud computing for developers. With an easy-to-use web service interface, Amazon EC2 allows users to quickly obtain and configure computing resources with ease. Users gain full control over their computing power while utilizing Amazon’s established computing framework. The service offers an extensive range of compute options, networking capabilities (up to 400 Gbps), and tailored storage solutions that enhance price and performance specifically for machine learning initiatives. Developers can create, test, and deploy macOS workloads on demand. Furthermore, users can scale their capacity dynamically as requirements change, all while benefiting from AWS's pay-as-you-go pricing model. This infrastructure enables rapid access to the necessary resources for high-performance computing (HPC) applications, resulting in enhanced speed and cost efficiency. In essence, Amazon EC2 ensures a secure, dependable, and high-performance computing environment that caters to the diverse demands of modern businesses. Overall, it stands out as a versatile solution for various computing needs across different industries.

Bitdefender GravityZone offers comprehensive insight into an organization's security status, global threats, and management of security services safeguarding virtual and physical desktops, servers, and mobile devices. All of Bitdefender's Enterprise Security solutions can be overseen from the GravityZone's centralized console, known as Control Center, which facilitates control, reporting, and alert notifications tailored for different roles in the organization. This integrated approach not only enhances security management but also streamlines operational efficiency across various departments.

Microsoft SQL Server 2019 incorporates both intelligence and security, providing users with added features at no additional cost while ensuring top-tier performance and adaptability for on-premises requirements. You can seamlessly transition to the cloud, taking full advantage of its efficiency and agility without the need to alter your existing code. By leveraging Azure, you can accelerate insight generation and predictive analytics. Development is flexible, allowing you to utilize your preferred technologies, including open-source options, supported by Microsoft's advancements. The platform enables easy data integration into your applications and offers a comprehensive suite of cognitive services that facilitate the creation of human-like intelligence, regardless of data volume. The integration of AI is intrinsic to the data platform, allowing for quicker insight extraction from both on-premises and cloud-stored data. By combining your unique enterprise data with global data, you can foster an organization that is driven by intelligence. The dynamic data platform provides a consistent user experience across various environments, expediting the time it takes to bring innovations to market; this allows you to develop your applications and deploy them in any environment you choose, enhancing overall operational efficiency.

Our offerings deliver your security systems with unparalleled, comprehensive visibility into your network infrastructure. This capability is essential for keeping up with the ever-growing speed and complexity of networks, while also equipping you with the insights necessary to effectively identify and address breaches, leading to swift recovery. By adopting Network Critical solutions, you can enhance the performance of your current security system, thereby boosting your return on investment. To begin with, SPAN ports have long been recognized as an inadequate solution for network security. Hackers can easily compromise routers, switches, and entire networks without being detected, demonstrating a significant flaw in this approach. Additionally, SPAN ports fail to provide real-time information, which further undermines your network's security. In contrast, Network TAPs serve as a transparent portal, allowing you to monitor data in real-time without any alterations. This fundamental difference is crucial for maintaining a robust security posture against evolving threats. As organizations increasingly rely on real-time analytics, the advantages of using Network TAPs over SPAN become even more pronounced.

Small and medium-sized enterprises (SMEs) around the world can realize true freedom of choice by partnering with JumpCloud. JumpCloud centralizes the management and security of identities, access, and devices through its cloud-based open directory platform, enabling IT teams and managed service providers (MSPs) to remotely support Windows, Mac, Linux, and Android devices, manage identities natively or from their preferred HRIS or productivity suite, and provide access to hundreds of on-prem and cloud-based apps with a single, secure set of credentials. Start a 30 Day Trial of JumpCloud today to take advantage of the entire platform for free.

Founded in 2011, BrightGauge, a solution from ConnectWise, was created to address a crucial gap in the small to medium-sized IT services sector: the need for a more effective method of managing data and demonstrating the value of services provided to clients. The BrightGauge Software enables users to consolidate all vital business metrics into a single interface using gauges, dashboards, and client reports, enhancing visibility and comprehension. With over 1,800 companies globally using the platform, BrightGauge seamlessly integrates with well-known business applications such as ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, and Smileback, among others. Users can perform detailed analyses of their data by manipulating metrics through addition, subtraction, multiplication, and division, with BrightGauge automatically calculating these operations. Additionally, if you want to showcase your responsiveness to ticket inquiries, you can easily present your data with embeddable gauges on public websites, making it a powerful tool for attracting potential clients and demonstrating your capabilities. The software not only enhances data management but also helps build trust with clients by transparently displaying performance metrics.

OpenText Core Endpoint Protection provides real-time defense against today’s most common cyberattacks by combining behavioral analytics, machine learning, and global threat intelligence. It continuously monitors endpoint activity to detect anomalies, block malicious files, and stop ransomware before it spreads. With a cloud-native management console, security teams can enforce policies and oversee device health from any location, supporting both in-office and remote environments. Preconfigured templates and RMM integrations reduce administrative effort, helping IT teams respond faster without manual configuration. The platform streamlines regulatory compliance initiatives by automating security policy enforcement. When paired with OpenText Core EDR, organizations gain granular visibility, device isolation capabilities, and powerful investigation tools. End users remain protected without experiencing slowdowns or intrusive alerts. By reducing infections, improving response times, and ensuring security readiness, OpenText Core Endpoint Protection strengthens overall business continuity.

Embrace digital workflows and watch your team flourish. By leveraging advanced solutions, your organization can enhance productivity and foster greater employee engagement. ServiceNow revolutionizes the way work is done, transforming outdated manual processes into efficient digital workflows, ensuring that both employees and customers receive prompt and seamless support. With ServiceNow, you gain access to digital workflows that not only enhance user experiences but also boost overall productivity for both staff and the organization as a whole. Our platform streamlines work complexities through a unified cloud system, known as the Now Platform: an intelligent and user-friendly solution tailored for modern work environments. You can select from our pre-designed workflows or craft custom applications tailored to your needs. Built on the Now Platform, our diverse product portfolio addresses critical IT, Employee, and Customer Workflows, providing the enterprise solutions necessary for a thorough digital transformation. Elevate the experiences you offer and unleash the productivity you seek, now enhanced with native mobile functionalities for daily tasks across your organization. This transition to digital workflows is not just beneficial; it is essential for staying competitive in today's fast-paced business landscape.

Manage your clients' IT infrastructure. Don't settle. ConnectWise RMM, a ConnectWise software solution that provides proactive tools as well as NOC services, will exceed your clients' expectations. Smart patching is more important than ever as the number of vulnerabilities is increasing every year. We automatically test and deploy patches when possible and limit harmful patches. Clients are protected while you spend less time managing endpoints, and more time growing your company. It is difficult to find, afford and retain high-quality talent. 81% of IT leaders believe it's difficult to find the right talent. Add ConnectWise RMM and NOC services to get the expertise and problem solving you need to be the advisor your clients require--without increasing headcount.

Achieve extensive security for both on-premises and multi-cloud environments with the integrated firewall designed for cloud operations. The seamless, cloud-based Advanced Threat Protection system identifies and prevents sophisticated threats, such as zero-day vulnerabilities and ransomware assaults. With the support of a worldwide threat intelligence network that gathers data from millions of sources, you can quickly shield yourself from the latest dangers. Today's cyber threats, including ransomware, advanced persistent threats, and targeted attacks, necessitate increasingly advanced defense strategies that effectively balance precise threat detection with swift reaction capabilities. The Barracuda CloudGen Firewall provides an all-encompassing suite of next-generation firewall features to guarantee immediate network defense against a vast array of risks, weaknesses, and exploits, encompassing SQL injections, cross-site scripting, denial of service intrusions, trojans, malware, worms, spyware, and much more. By leveraging these advanced technologies, organizations can significantly enhance their resilience against evolving cyber threats and ensure the integrity of their data.

The pfSense project provides a free network firewall distribution. It is based on FreeBSD's operating system with a custom kernel. Third-party free software packages are also included. The package system allows pfSense software to offer the same functionality as or more common commercial firewalls without any artificial limitations. It has replaced every major commercial firewall in many installations around the globe, including Check Point and Cisco PIX, Cisco ASA and Juniper.

Explore automation tailored specifically for Managed Service Providers (MSPs) with Rewst, a Robotic Process Automation (RPA) platform designed to seamlessly integrate your existing tools without the need for coding or agents. With its user-friendly visual canvases, you can easily create flows that bridge gaps between tools, enhancing efficiency and reducing the need for additional personnel. As a well-structured MSP, you likely have established IT processes and documentation, yet you may find yourself trapped in a cycle of repetitive manual oversight. Instead of dedicating hours to monitor these processes, let Rewst take charge and automate them for you. The Robotic Operations Center (ROC) is at your disposal, allowing you to design personalized workflows while providing support to navigate any challenges during the automation journey. No matter if you require guidance on utilizing the platform, integrating new features, or kickstarting your workflows, the ROC is committed to helping you realize your automation goals. Each subscription includes ROC support, ensuring that your automation remains efficient and seamlessly connected, allowing you to focus on more strategic tasks. With Rewst, you can finally reclaim your time and optimize your operations like never before.

SIRIS protects client data from servers to virtual machines. Two-factor authentication and the immutable Datto Cloud ensure security. This provides the all-in one solution for backup and recovery in a ransomware environment. This cloud-first architecture was created for the MSP. It provides an all-in-one solution that includes backup and DRaaS. All managed from a secure, multi-tenant cloud portal. SIRIS is your best line against ransomware thanks to its immutable backups, and secure Datto Cloud. Patented Inverse Chain Technology™ fundamentally alters the way backup and recovery are done, allowing every incremental snapshot to be an entirely constructed recovery point. Is it possible to delete backups accidentally or maliciously? Cloud Deletion Defense™, which undeletes the impossible, is a great alternative.

Are you enforcing acceptable web use in accordance with your internal policies? Are you required by law to comply with internet safety regulations like CIPA? Umbrella allows you to effectively manage your user's internet connection through category-based content filtering, allow/block list enforcement, and SafeSearch browsing enforcement.

Datto's Autotask Professional Services Automation (PSA) platform stands out as a robust and user-friendly cloud solution that offers a comprehensive overview of an entire business, empowering Managed Service Providers (MSPs) to streamline operations and leverage data insights for enhanced service quality, productivity, and profitability. This innovative PSA tool enables MSPs to optimize every facet of their operations, integrating essential resources necessary for managing a successful services business. With its centralized operations, Autotask PSA enhances understanding through highly customizable dashboards and widgets, facilitating informed decision-making based on real-time data. Additionally, the platform is designed for ease of use, eliminating the need for extensive testing, maintenance, or frequent updates, while boasting a remarkable 99.99% uptime and top-tier security features. Serving as a vital backbone for MSPs, the PSA acts as a single point of reference for business operations, driving efficiency by automating various workflows and processes. In doing so, it not only simplifies management tasks but also empowers MSPs to focus on delivering exceptional service to their clients.

The world's best IT documentation software will help you grow your business. We are proud to serve the best-performing MSPs in the world, with more than 300,000 users in 70+ different countries every day and numerous productivity and innovation awards. IT Glue is a documentation platform that is used by thousands of MSPs. It allows you to organize your clients' information in the most reliable and efficient way to service them. There are no degrees of separation. You can link related items together so that you have all the information you need. Secure your world with an immutable audit track and next-generation password management engine. All your documentation is linked and integrated.

Watchman Monitoring offers a Software as a Service (SaaS) solution designed to oversee the operational health of computers running on Mac, Linux, and Windows platforms. Our system generates hourly updates regarding various health concerns, including disk I/O errors, backup capabilities, and RAID configurations. It is built around two main elements: the monitoring agent and the monitoring server. The monitoring agent can be easily installed through multiple quick methods. After installation, it operates on an hourly basis, relaying its observations back to the Watchman Monitoring Server. In turn, the Watchman Monitoring Server aggregates the reports from the devices under surveillance and promptly alerts subscribers when problems arise. Additionally, the server's dashboard provides subscribers with an instant overview of all monitored computers, along with robust search capabilities and detailed inventory and demographic data, enhancing their ability to manage and respond to any issues effectively. This comprehensive approach ensures that users have the necessary tools to maintain optimal performance across their systems.

Hudu stores, organizes, and encrypts client passwords along with the rest of your documentation. Hudu allows you connect articles and assets with strong relationships and a state of the art relationship mapper. To manage and track the progress of checklist workflows, you can set up process templates and processes. IT can be complicated, so Hudu was designed from the ground up to allow for complete customization. All files and passwords are encrypted with AES256-bit encryption on servers you control. Administrators have the option of enforcing multi-factor authentication. Users can also enable multifactor authentication. You can limit the hours employees can log into your computer to view and edit data. You can share passwords with clients easily and securely through a branded portal.

Lifecycle Insights by ScalePad serves as a cloud-based platform designed specifically for managed service providers (MSPs) to enhance client engagement through vCIO services and quarterly business reviews. This platform seamlessly integrates with various tools such as PSAs, RMMs, and hardware vendors, automating the aggregation of essential data related to assets, contracts, users, and security awareness into one central hub. It features a collection of templated risk assessments, interactive generators for QBR and budget reports, as well as tools for contract management and meeting organization, alongside a customizable assessment builder. Utilizing a proprietary digital maturity index and forecasting capabilities, it effectively identifies technology risks and estimates total cost of ownership, facilitating the transformation of insights into actionable initiatives complete with roadmaps and scorecards. Furthermore, additional integrations such as Crewhu CSAT/NPS feedback and INFIMA security training enhance the reporting process by incorporating client satisfaction and security metrics directly into the analyses. By consolidating various functionalities, Lifecycle Insights ensures that MSPs can deliver comprehensive and insightful reports to their clients.

The Strategy Overview is an automation platform designed for vCIOs and quarterly business reviews, created by managed service providers (MSPs) to enhance client strategic planning and facilitate digital transformation. It streamlines the quarterly business review process by automating tasks such as assessments, executive summaries, dashboards, roadmaps, budgets, and reporting on Office 365 and asset lifecycles, utilizing a modular template engine driven by the Arya AI agent. This comprehensive system connects with various PSA/RMM tools like ConnectWise, Autotask, Kaseya BMS, Syncro, and Halo PSA, as well as Office 365, allowing for the synchronization of essential company data like assets, user lists, tickets, warranties, and licensing information. Clients benefit from a customizable white-labeled portal that presents detailed insights into their strategy, health scores, and essential data points such as asset and user information, tickets, budgets, and roadmaps. Furthermore, the platform automatically refreshes warranty and asset data, which helps MSPs dramatically cut down on quarterly business review preparation time from several hours to mere minutes, while also standardizing processes, highlighting security and compliance insights, promoting proactive recommendations, and transforming assessments into strategic avenues for revenue growth. This innovative approach not only enhances efficiency but also empowers MSPs to deliver more value to their clients.

Active Directory serves as a centralized repository for information regarding various objects within a network, facilitating easy access and management for both administrators and users. It employs a structured data storage approach, which underpins a logical and hierarchical arrangement of directory information. This repository, referred to as the directory, holds details about various Active Directory entities, which commonly include shared resources like servers, volumes, printers, as well as user and computer accounts on the network. For a deeper understanding of the Active Directory data repository, one can refer to the section on Directory data store. Security measures are seamlessly integrated with Active Directory, encompassing logon authentication and the control of access to directory objects. Through a single network logon, administrators are empowered to oversee directory information and organizational structures across the entire network, while authorized users can readily access resources from any location within the network. Additionally, policy-based administration simplifies the management process, making it more efficient even for the most intricate network configurations. This framework not only enhances security but also streamlines resource management, making network operations more effective.

Achieve unified oversight, streamlined management on a large scale, and adaptability within the hybrid cloud—all from a single interface. VMware vCenter Server is a sophisticated server management solution designed to offer a centralized platform for overseeing your VMware vSphere setups, enabling you to confidently automate and implement a virtual infrastructure throughout the hybrid cloud. You can swiftly deploy vCenter as an optimized, pre-packaged virtual appliance that is easy to maintain. The incorporation of vSphere Update Manager into the vCenter Server Appliance simplifies and accelerates the processes of patching and upgrading. Additionally, RESTful APIs facilitate the rapid and consistent deployment of the vCenter Server Appliance from a template, which not only speeds up deployment times but also minimizes the risk of human error. Furthermore, you can effortlessly extend your on-premises setup to vSphere-based public clouds like VMware Cloud on AWS, regardless of the version of vCenter you are utilizing, ensuring seamless integration and operational continuity. This capability makes VMware vCenter Server an essential tool for organizations looking to optimize their cloud strategies.

Managing security consistently across various organizations, ranging from distributed enterprises with multiple branch offices to small and midsize businesses (SMBs) with remote employees, can be quite challenging. For both SMBs and distributed enterprises, it is essential to maintain visibility into network and endpoint event data while also being able to efficiently utilize actionable insights to mitigate threats. The integration of ThreatSync, a vital element of Threat Detection and Response (TDR), plays a key role by gathering event data from the WatchGuard Firebox, Host Sensor, and advanced threat intelligence sources. This data is analyzed through a proprietary algorithm that assigns an in-depth threat score and rank, allowing organizations to prioritize their responses effectively. With its robust correlation engine, ThreatSync facilitates cloud-based threat prioritization, thereby equipping IT teams to address threats swiftly and with confidence. Ultimately, this system collects and correlates threat event data from both the Firebox and Host Sensor, enhancing the overall security posture of the organization.

An integrated solution for automated discovery, documentation, password rotation, and diagram creation. Rely on us to handle site assessments. The Network Glue collector identifies every device on your clients' networks, regardless of the manufacturer. It also uncovers Active Directory setups, detailing the AD role for each workstation and server while seamlessly importing AD users from both on-premises and hybrid infrastructures. No more overlooked devices or missing user data. All network devices, alongside user information from Azure AD and Active Directory—be it cloud, hybrid, or on-premises—are systematically documented and refreshed in IT Glue. This also encompasses virtual network components for Hyper-V and VMware environments. Recognizing that not everyone has a knack for design, let Network Glue create intricate network diagrams on your behalf. With distinctive icons that facilitate quick understanding of network layouts, these diagrams are fully synchronized with IT Glue, ensuring that relevant information is readily accessible when a device icon is selected. Moreover, our solution significantly enhances operational efficiency, allowing IT teams to focus on other critical tasks while maintaining accurate network documentation.

MyGlue serves as your centralized collaboration and intranet hub, establishing a direct pathway for effective communication with end-users. Say goodbye to the risks associated with insecure email correspondence, casual exchanges, and isolated discussions. IT experts are now tasked with overseeing an increasing number of devices, data, and user accounts. By incorporating a collaboration and intranet platform into your toolkit, you can effortlessly and securely distribute IT documentation while working alongside end-users. MyGlue is loaded with functionalities that many will find familiar from IT Glue. From the password vault and checklists to robust security features like audit trails, version history, and SOC 2 compliance, MyGlue equips your end-users with all the necessary tools for effective password and document management. The new MyGlue help center simplifies the process of sharing essential documents, including helpful guides and tutorials. Experience a comprehensive solution for handling communication, documentation, and password management throughout your organization and across all teams, ensuring everyone is connected and informed. This seamless integration can significantly enhance productivity and collaboration within your workplace.

AI Autopilot delivers a complete agentic automation environment built to enhance every aspect of managed service operations. Its intelligent AI agents automate ticket intake, classify issues, determine priority, and instantly route requests to the right technicians. MSPs can benefit from automatic workload balancing, escalation management, and compliance monitoring, all driven by best-practice logic. Seamless integrations with PSA and RMM platforms allow the system to fit naturally into existing IT workflows without disruption. The platform’s ability to create tickets directly from Teams and Slack improves end-user accessibility and reduces friction in support communication. With measurable results like faster resolutions, lower operational costs, and higher client satisfaction, it helps MSPs scale efficiently. AI Autopilot also invests in future-forward AI technologies, including multi-agent orchestration, RAG systems, and advanced RPA triggers. Built for MSPs by MSP professionals, it is engineered to modernize service delivery and strengthen operational intelligence.

Kaseya VSA is an advanced remote monitoring and management (RMM) tool designed specifically for Managed Service Providers (MSPs) and IT organizations. This software offers users an array of features, including rapid remote access, potent discovery capabilities, dependable patch management, as well as comprehensive monitoring and security options, all integrated into one platform. As a result, Kaseya VSA enhances the productivity of IT staff, boosts service dependability, and fortifies system security. It serves as a cohesive IT Management solution, not just aimed at improving service delivery but also at transforming business operations. By streamlining workflows across various tools, Kaseya’s solution significantly elevates the efficiency of IT teams, which in turn fosters better service provision and enhances overall business productivity. Discover firsthand why countless IT departments rely on Kaseya VSA to oversee and automate their entire IT infrastructure from a centralized location. Ultimately, this platform empowers organizations to provide greater value while minimizing service delivery expenses. Kaseya VSA equips IT departments with the essential management tools to proactively oversee their systems through a unified interface, making it an indispensable ally in the realm of IT management.

Advanced threat protection is essential for organizations ranging from small businesses to multinational corporations and cloud-based environments. Experience limitless network security tailored to your needs. SonicWall next-generation firewalls (NGFW) offer the necessary security, control, and visibility to help you uphold a robust cybersecurity framework, regardless of whether you operate from a small office or a vast cloud infrastructure. Each firewall is equipped with SonicWall's award-winning hardware and cutting-edge technology, ensuring you stay ahead of emerging threats. Designed for networks of various sizes, SonicWall firewalls cater to your unique security requirements while remaining budget-friendly, ensuring effective protection for your digital assets. Furthermore, the SonicWall NSv Series virtual firewall combines the protective features of a physical firewall with the advantages of virtualization, including enhanced scalability, rapid system deployment, straightforward management, and significant cost savings, making it an ideal solution for modern businesses. By leveraging these advanced technologies, organizations can confidently navigate the complexities of today’s cyber landscape.

Hyper-V is a virtualization solution from Microsoft that allows users to create and operate virtual machines, which are essentially software representations of physical computers. Each virtual machine functions independently, complete with its own operating system and applications. This technology provides enhanced flexibility in resource allocation, making it a cost-effective and efficient alternative to running a single operating system directly on physical hardware. Furthermore, virtual machines can be tailored with integration services that provide essential drivers and tools for optimized performance of various guest operating systems within the Hyper-V environment. Notably, Hyper-V also features Virtual Machine Connection, a remote access tool compatible with both Windows and Linux, allowing users to access the console of a virtual machine. This capability is particularly beneficial as it enables users to monitor the virtual machine's status, including before the guest operating system has fully loaded. Overall, Hyper-V enhances computing efficiency and versatility for diverse workloads.

Explore a powerful bare-metal hypervisor that can be directly installed on your physical server. By providing immediate access to and management of the underlying hardware resources, VMware ESXi efficiently divides the server's capabilities to merge applications and reduce expenses. This hypervisor is recognized as the industry standard for effective architecture, exemplifying reliability, high performance, and excellent support. As IT teams face ongoing challenges to adapt to changing market demands and increased customer expectations, they also need to optimize their resources for more complex projects. Thankfully, ESXi aids in achieving a balance that promotes improved business results while also ensuring cost savings in IT operations. Its design not only enhances operational efficiency but also empowers organizations to innovate without compromising their budgets.

FortiGate NGFWs provide exceptional threat protection performance with automated visibility to thwart potential attacks. These next-generation firewalls facilitate security-driven networking while integrating top-tier security functionalities such as intrusion prevention systems (IPS), web filtering, secure sockets layer (SSL) inspection, and automated threat defense mechanisms. Designed to meet the performance demands of expansive hybrid IT environments, Fortinet NGFWs help organizations simplify their operations and effectively manage security vulnerabilities. Powered by AI-enhanced FortiGuard Labs, these firewalls offer proactive threat mitigation through high-speed inspection of both unencrypted and encrypted traffic, including the most recent encryption protocol, TLS 1.3, ensuring they remain ahead in the fast-evolving threat landscape. FortiGate NGFWs meticulously examine data traffic entering and exiting the network, executing these inspections at unmatched speed and scale. This capability not only safeguards against a wide array of threats, including ransomware and DDoS attacks, but also enhances overall network reliability and security. With their robust architecture and advanced features, FortiGate NGFWs are essential for any organization aiming to maintain a secure digital environment.

Datto RMM, a cloud-based remote monitoring platform and management platform that provides MSPs with the ability to secure and reliably manage customers' IT infrastructures, is reliable, modern and reliable. It was designed to reduce complexity, costs, risks, and risk. It includes powerful automation tools and monitoring tools like ransomware detection, patch management and remote control takeover. This allows MSPs to prevent IT problems, respond quickly to incidents, and provide better service to customers. All-in-one, reliable cloud backup and disaster recovery that is image-based. Cloud-to-cloud backup, fast recovery of critical data in Microsoft 365 or G Suite applications. Support for Windows and Mac allows for fast file and folder backups and restores. Secure file sync and sharing with a centrally managed, secure collaboration system. Servers can be quickly and reliably restored using an image-based, all in one business continuity and disaster recovery solution.

WatchGuard DNSWatch is a cloud-based solution that enhances security through DNS-level filtering, which helps identify and prevent potentially harmful connections while safeguarding both networks and employees from destructive attacks. Critical alerts are analyzed by WatchGuard experts, who provide clear summaries that include in-depth information regarding any potential threats. In instances where phishing is involved and an employee inadvertently clicks a malicious link, DNSWatch swiftly redirects them away from the harmful site and supplies educational resources to bolster their understanding of phishing risks. Since hackers often exploit DNS to launch attacks on unaware targets, monitoring DNS requests proves to be an effective strategy for detecting and thwarting such threats. By incorporating DNS-level filtering into the Total Security Suite, DNSWatch adds an essential layer of protection against malware infections. Additionally, attempts made by users to connect to recognized malicious DNS addresses are automatically blocked, ensuring they are redirected to a secure landing page without any disruption to their experience. This proactive approach not only defends against immediate threats but also educates users, contributing to a more security-conscious workplace.