Alternatives to Knolli

Assembled combines AI agents with advanced workforce management to give support teams the speed, flexibility, and control they need to excel. Our platform streamlines staffing for both in-house and outsourced teams, delivers forecasts with over 90% accuracy, and automates more than half of customer conversations. Whether it’s chat, email, or voice, Assembled orchestrates every interaction, allocating work between AI and human agents in real time. Leading brands like Stripe, Canva, and Robinhood rely on Assembled to boost performance and turn support into a growth driver. Key capabilities include scheduling, forecasting, live performance monitoring, vendor management, AI-powered chat, voice, and email agents, plus an AI Copilot that provides instant guidance, suggested responses, and rapid action tools for agents.

GitHub Copilot is an AI-driven coding assistant that helps developers code, collaborate, and ship software more efficiently. It integrates natively with IDEs, GitHub repositories, command-line tools, and project workflows. Copilot supports a wide range of programming languages and platforms, making it adaptable to diverse development environments. Developers can choose from multiple AI models to balance performance, accuracy, and cost. The editor experience includes intelligent code completion, explanations, refactoring suggestions, and agent mode for deeper automation. Copilot can be assigned issues to autonomously generate code and pull requests in the background. Terminal integration allows developers to execute complex workflows using natural language commands. For teams, Copilot can be customized with shared organizational knowledge and documentation. Enterprise controls provide governance, audit logs, and secure integrations. Overall, GitHub Copilot acts as a productivity multiplier across the entire software development lifecycle.

Introducing your daily AI assistant designed to enhance both your professional and personal life. With Copilot, you can optimize your workflow, increase your efficiency, unleash your creativity, and maintain connections with those who matter most—all while seamlessly adapting to your individual preferences. This intelligent companion provides innovative solutions for boosting productivity and creativity, ensuring you stay linked to the people and things that are significant to you. Easily discover what you need, receive pertinent responses to your inquiries, and enjoy online shopping with confidence, knowing you're securing the best deals available. Whether you need answers, inspiration for your creative endeavors, or assistance with your tasks, Copilot is here to transform your ideas into reality effortlessly. Crafting stunning visuals and refining your written work becomes an enjoyable experience, and no matter your interests—be it web browsing, seeking knowledge, tapping into your creative side, or generating valuable content—Copilot opens the door to endless opportunities for exploration and growth. Its versatility makes it an invaluable tool for anyone looking to elevate their everyday experience. Copilot Vision is a new AI feature within Microsoft Edge that provides real-time assistance as you browse the web. It scans the web page you’re on, analyzes the content, and offers helpful insights or guidance on tasks such as planning activities, shopping, or learning new information. This feature is built with privacy and security in mind, allowing users to opt in at any time and ensuring that all browsing data is deleted once the session ends. Initially available to a limited number of Pro subscribers, Copilot Vision is set to expand over time.

Cognigy.AI is an enterprise-grade conversational AI platform designed to automate customer interactions across various channels, including voice and chat. Leveraging advanced natural language understanding (NLU) and large language models (LLMs), it enables businesses to create intelligent AI agents capable of delivering personalized, human-like conversations. The platform offers robust integration capabilities, allowing seamless connectivity with existing contact center and CRM systems to enhance customer experience orchestration. With features like Agentic AI, Cognigy.AI introduces autonomous, goal-oriented agents that can think, adapt, and collaborate with both AI and human agents, navigating complex queries with flexibility and precision. This comprehensive solution empowers organizations to streamline customer service operations, improve engagement, and achieve higher efficiency in handling customer inquiries.

Intercom is a leading AI-driven customer service platform that empowers businesses to provide tailored and effective support through various communication channels. Established in 2011, this company boasts an extensive array of tools, such as the Fin AI Agent, which delivers prompt and precise responses to customer questions around the clock. Additionally, Intercom's platform includes AI Copilot, which aids support agents by offering real-time solutions, and AI Analyst, which delivers valuable insights and suggestions for those in leadership roles within customer support. With over 25,000 organizations worldwide, including notable names like Atlassian, Amazon, and Microsoft, Intercom handles more than 500 million messages monthly, significantly improving customer interactions and operational efficiency. Based in San Francisco, with additional offices in Chicago, Dublin, Sydney, and London, Intercom is committed to continuously advancing the customer service landscape while adapting to the evolving needs of its clients. Their focus on innovation ensures that they remain at the forefront of the industry.

Microsoft Copilot Studio is a powerful and flexible platform designed to help users create, customize, and manage AI-driven agents tailored to meet diverse business needs. Combining the simplicity of low-code development with the advanced capabilities of generative AI, the platform enables users to design intelligent agents that can access and utilize internal knowledge bases, perform complex actions through a wide range of data connectors, and operate autonomously to streamline processes and improve productivity. These AI agents can be seamlessly integrated into existing workflows and deployed across various channels, including Microsoft 365 applications, internal websites, and mobile apps, ensuring they adapt to the unique operational environments of any organization. Furthermore, Copilot Studio includes a robust suite of governance and management tools, allowing IT teams to maintain centralized control over agent usage, monitor performance with detailed analytics, and enforce security policies. This combination of ease of use, advanced functionality, and comprehensive governance makes Microsoft Copilot Studio an invaluable tool for organizations looking to leverage AI to transform their business operations.

OpenClaw is a versatile open-source AI assistant that operates autonomously on your computer, server, or VPS, surpassing the basic function of text generation by executing real-world tasks based on your natural language commands via popular messaging platforms such as WhatsApp, Telegram, Discord, and Slack. By connecting to various external large language models and services, it emphasizes local processing and data control, enabling the assistant to efficiently manage your inbox, send emails, organize your calendar, check you in for flights, interact with files, execute scripts, and streamline daily workflows without relying on predefined triggers or cloud-based solutions. It is designed to maintain persistent memory, which allows it to remember context across different sessions and run continuously, thereby proactively managing tasks and reminders. Additionally, OpenClaw facilitates integrations with messaging applications and supports community-developed "skills," empowering users to enhance its functionality and manage various agents or tools within separate workspaces, making it an adaptable solution for personal productivity.

Introducing Microsoft 365 Copilot — your innovative partner in productivity. This remarkable tool harnesses the capabilities of advanced language models alongside your data from the Microsoft Graph and various Microsoft 365 applications, transforming your written input into an unparalleled productivity asset. Copilot seamlessly integrates into Microsoft 365 in two distinct manners. It collaborates with you within the familiar Microsoft 365 applications you utilize daily — including Word, Excel, PowerPoint, Outlook, Teams, and more — to stimulate creativity, enhance productivity, and elevate your skill set. Additionally, we are excited to unveil a completely new feature: Business Chat. This feature operates across the advanced language model, the suite of Microsoft 365 apps, and your personal data — encompassing your calendar, emails, chats, documents, meetings, and contacts — enabling you to accomplish tasks previously thought impossible. You can interact with it using natural language commands, such as “Update my team on the changes made to the product strategy,” and it will create a comprehensive status report synthesizing information from the morning’s meetings, emails, and chat discussions. With these advancements, the potential for streamlined communication and collaboration has never been greater.

Microsoft has launched Microsoft 365 Copilot Chat, a complimentary AI-powered chat service aimed at boosting productivity in the workplace. Utilizing OpenAI's advanced GPT-4 technology, Copilot Chat enables users to design and implement AI agents for a variety of tasks, including automating workflows and organizing email correspondence. While these AI agents were initially part of the premium Microsoft 365 Copilot subscription, they can now be accessed through the Copilot Chat platform. Users have the opportunity to create personalized agents via Copilot Studio, with a flexible pricing model that includes pay-as-you-go options or consumption packs. The interactions with these agents are quantified in messages, with charges ranging from 1 cent for basic replies to 30 cents for retrieving information from work-related data through the Microsoft Graph. This new offering is intended to introduce companies to AI tools, fostering a greater acceptance of the full Microsoft 365 Copilot suite, which continues to be available for $30 per user each month. Additionally, this move reflects Microsoft's commitment to integrating AI into everyday business operations, potentially transforming how organizations operate in the digital age.

Open Agent Studio stands out as a revolutionary no-code co-pilot builder, enabling users to create solutions that are unattainable with conventional RPA tools today. We anticipate that competitors will attempt to replicate this innovative concept, giving our clients a valuable head start in exploring markets that have not yet benefited from AI, leveraging their specialized industry knowledge. Our subscribers can take advantage of a complimentary four-week course designed to guide them in assessing product concepts and launching a custom agent featuring an enterprise-grade white label. The process of building agents is simplified through the ability to record keyboard and mouse actions, which includes functions like data scraping and identifying the start node. With the agent recorder, crafting generalized agents becomes incredibly efficient, allowing training to occur as quickly as possible. After recording once, users can distribute these agents throughout their organization, ensuring scalability and a future-proof solution for their automation needs. This unique approach not only enhances productivity but also empowers businesses to innovate and adapt in a rapidly evolving technological landscape.

Espressive's Barista Agent Co-Pilot is an AI-driven tool aimed at improving service desk efficiency by smoothly integrating with platforms like ServiceNow, CXone, AWS Connect, and Genesys. It boasts capabilities such as New Ticket Enrichment, which leverages AI to forecast ticket details and access pertinent knowledge, along with Barista Live Translation that allows agents to engage in effective multilingual communication. Agents have the ability to interact with BaristaGPT within their tickets or chats, offering them prompt assistance and automation features. The solution also encompasses Automatic Knowledge Generation, which produces new knowledge articles from resolved tickets, thereby enhancing future problem-solving efforts. By decreasing the mean time to resolution (MTTR), boosting first call resolution rates, and reducing escalations, Barista Agent Co-Pilot significantly improves agent efficiency while also streamlining the training process for new staff members. Ultimately, this innovative tool not only optimizes operational performance but also empowers agents to deliver superior service experiences.

Explore the AI Pair Programming extension designed for VSCode, enabling you to craft your own AI Copilots using the Playground and launch innovative AI applications through the API. Harness the potential of personalized AI agents by integrating tailored context and knowledge applicable to various programming languages. Train your AI Copilot effortlessly with your own files in the Playground, allowing you to create and share a Copilot in a mere five minutes, or develop custom AI solutions seamlessly via the API. This free extension for VS Code enhances your coding experience with a chat assistant and code completion features; simply download it, input your API key, and start coding with AI at no cost. This upgraded solution empowers users to create AI agents enriched with specific contextual information, enabling you to design bespoke AI copilots that can be integrated anywhere. The API connection simplifies the development of AI-driven applications by managing the intricacies of fine-tuning large language models, allowing you to concentrate on creativity rather than technical challenges. With these tools at your disposal, you can redefine your programming workflow and push the boundaries of what's possible in software development.

Our mission is to make online communication with customers quick and personalized throughout the entire customer journey. Ask Copilot to generate reports in seconds for your business. No need to learn a new data visualization tool. Forecasting sales and demand will help you stay ahead of your competition. Stay on top of data anomalies to gain insights into your customers' needs. Connect your business data to AI Copilot and use it to make data-driven decision. Our platform was born out of necessity and has evolved into a solution that helps startups and small business connect with their audience, nurture lead generation, and ultimately thrive.

Chatsimple serves as an AI-powered copilot designed to enhance the experience of every visitor to your website. With this advanced tool, you can provide each visitor with a personalized VIP experience, guiding them seamlessly to the products and case studies that suit their needs. Transform the way your customers interact with your online platform by introducing the most intuitive search engine tailored for your business. This proactive engagement tool helps identify potential buyers while capturing essential visitor details and qualifying their specific requirements. Additionally, it compiles insights regarding customer needs and concerns, enabling you to offer personalized responses that facilitate swift and informed decision-making. By integrating a customized sales agent into your website, you can effortlessly convert visitors into customers, even during off-hours. Featuring support for over 175 languages, Chatsimple guarantees high-quality responses around the clock across various channels. Engaging in meaningful conversations not only enhances customer satisfaction but also boosts their lifetime value. With Chatsimple at your service, you can prioritize all your customers and maintain consistent delivery, day or night, making your website a more responsive and user-friendly environment.

Inkeep is a robust AI agent platform designed to help customer operations teams deploy reliable AI assistants at scale. It supports both customer-facing agents and internal copilots that improve efficiency across support, product, and go-to-market teams. Businesses use Inkeep to deflect common Tier 1 tickets while guiding users through more complex support requests. Internal agents help teams close advanced tickets faster and automate repetitive workflows. The platform is trusted by leading technology companies and is built with enterprise reliability in mind. Inkeep provides a no-code visual builder for rapid setup alongside a TypeScript SDK for deeper customization. This two-way sync allows engineering and non-technical teams to work together seamlessly. Inkeep’s unified AI search and RAG capabilities ensure agents have comprehensive product and company knowledge. Multi-agent architecture allows teams of agents to collaborate on complex tasks. With built-in security controls, reporting, and monitoring, Inkeep delivers AI agents that are transparent, scalable, and dependable.

Supervity offers a suite of AI-powered agents that enable businesses to automate operations and enhance productivity. With capabilities like Agentic Chat and Agentic Voice, Supervity enables businesses to simulate human-like conversations, automate outbound phone calls, and support real-time co-browsing. These agents are designed for seamless integration into enterprise systems, enabling employees to work faster and independently. Whether you're in finance, HR, IT, or customer experience, Supervity’s AI agents can help automate repetitive tasks, improve decision-making, and drive digital adoption.

Envision a scenario where you could effortlessly access all the insights you once had, or effortlessly bring to mind every detail from your past interactions without the hassle of scrolling or searching. Your personal AI serves as a digital archive of your life, containing a wealth of information about your experiences. From organizing future gatherings with friends to summarizing work discussions, everything is automatically indexed and easily retrievable through simple conversations. Unlike standard AI systems that rely on generic data, your Personal AI is uniquely tailored to your individual experiences and communications, ensuring it remains distinctly yours. With features like Personal AI Copilot and Autopilot, you'll never overlook a crucial message or memorable moment again. Designed for smooth and continuous connectivity, your personal AI allows you to stay engaged in group chats or effortlessly share updates with loved ones by crafting detailed messages drawn from your rich tapestry of memories accumulated over time. This innovation not only enhances communication but also deepens your connections with those around you.

Gain exclusive access to our newest AI models, enjoy increased usage limits, and be the first to try out innovative features. Elevate your experience with AI integrated into your preferred tools for productivity and creativity. Ensure priority access to the latest offerings from Microsoft and OpenAI, even during high-demand periods. Discover a transformed way of using Word, Excel, PowerPoint, and Outlook with the innovative Copilot features that streamline your tasks. Leverage advanced AI voice technology to engage with Copilot, allowing for seamless, natural interactions. Effortlessly generate drafts, quickly summarize lengthy emails, and craft stunning presentations on any subject with ease. By utilizing Copilot Pro, you will save significant time daily as cutting-edge AI enhances the web versions of your favorite Microsoft 365 applications. With these powerful tools at your disposal, you can boost your efficiency and creativity like never before.

Celonis offers an AI Development platform that empowers businesses to create and implement sophisticated AI copilots, assistants, and agents, all based on a digital replica of their operational processes. These Process Copilots function as generative AI chatbots tailored for particular applications, delivering rapid insights into processes through an easy-to-use chat interface. They are capable of addressing urgent inquiries regarding metrics and workflows, producing visual data representations such as charts and tables, and pinpointing areas that require enhancement in key performance indicators. This innovative method allows organizations to efficiently expand their process insights, which in turn improves decision-making and boosts operational efficiency. Additionally, the annotation builder feature enables users to organize data to extract valuable insights from various sources, including emails and service tickets, utilizing generative AI techniques. For instance, it can categorize customer service orders and evaluate the risks associated with moving materials between plants, thereby facilitating AI assistants that offer actionable recommendations for user consideration. Ultimately, this platform not only streamlines operations but also fosters a culture of data-driven decision-making within enterprises.

Outverse is an AI-powered solution aimed at resolving customer support challenges by autonomously addressing up to 80% of intricate inquiries while efficiently routing the remaining cases to support and success teams. This platform boasts an AI Agent that can handle tasks such as billing adjustments, subscription refunds, and account management for verified users, guaranteeing that actions are completed swiftly and correctly. Additionally, for more complicated issues, Outverse provides an Internal Copilot with customizable playbooks, which empowers support teams to automate frequent workflows and reduce resolution times significantly. The system facilitates smooth escalation and hand-offs by implementing tailored rules that guide customer interactions to the right team or agent, ensuring that urgent matters are prioritized. Outverse proves especially advantageous for sectors with stringent regulations, teams facing a high volume of tickets, and organizations offering complex software solutions. Furthermore, its intuitive design enhances operational efficiency, allowing businesses to focus on delivering exceptional customer experiences.

Microsoft Copilot in Azure redefines cloud operations with a generative AI companion built directly into the Azure platform. Designed for developers, IT admins, and cloud architects, it leverages natural language to help users configure, deploy, and manage resources with precision. By analyzing your environment, Copilot provides tailored recommendations for scalability, reliability, cost optimization, and security compliance. Its intelligent automation assists with complex commands, real-time troubleshooting, and data orchestration across multiple Azure services. With deep integration into tools like Azure Monitor, Kubernetes Service, and Backup, Copilot ensures a seamless workflow from application development to infrastructure management. Microsoft’s robust security framework—with 34,000 dedicated engineers and 100+ certifications—ensures every AI-assisted action meets enterprise standards. The result is faster problem-solving, improved efficiency, and reduced operational overhead. Built on responsible AI principles, Copilot in Azure combines innovation and trust to help organizations maximize the value of their cloud investments.

SpawnHQ is a SaaS platform that enables users to quickly deploy, configure, and manage autonomous AI agents within minutes, eliminating the need for coding or infrastructure setup. By providing a marketplace filled with pre-built, skill-based agents tailored to your brand's context, these agents operate continuously on managed computing resources and seamlessly integrate with various tools such as Discord, web chat widgets, Twitter, SEO services, and customer relationship management systems. Users can select specific skills, including a support bot for addressing customer inquiries, an SEO agent for tracking rankings and creating content, an outbound agent for lead generation and outreach, or social and content engines, and then set up the necessary integrations along with their brand context. Once configured, these agents can respond to natural language commands and function autonomously, managing tasks like research, CRM updates, content creation, and automated replies around the clock. The platform takes care of managed compute, AI model routing (including Claude, GPT, and Gemini), scheduling, logging, reporting, and implementing guardrails, which empowers the agents to think and act with a degree of independence. This capability allows businesses to streamline their operations and enhance efficiency without requiring extensive technical knowledge.

Cohere is a robust enterprise AI platform that empowers developers and organizations to create advanced applications leveraging language technologies. With a focus on large language models (LLMs), Cohere offers innovative solutions for tasks such as text generation, summarization, and semantic search capabilities. The platform features the Command family designed for superior performance in language tasks, alongside Aya Expanse, which supports multilingual functionalities across 23 different languages. Emphasizing security and adaptability, Cohere facilitates deployment options that span major cloud providers, private cloud infrastructures, or on-premises configurations to cater to a wide array of enterprise requirements. The company partners with influential industry players like Oracle and Salesforce, striving to weave generative AI into business applications, thus enhancing automation processes and customer interactions. Furthermore, Cohere For AI, its dedicated research lab, is committed to pushing the boundaries of machine learning via open-source initiatives and fostering a collaborative global research ecosystem. This commitment to innovation not only strengthens their technology but also contributes to the broader AI landscape.

Experience rapid and efficient issue tracking enhanced by intelligent AI assistants that adapt to your team's expertise, allowing you to accelerate project completion and deliver top-notch products at a quicker pace. By utilizing your team's documentation and historical project data, it facilitates improved resolution of design, development, and management challenges. This system empowers all team members to generate thoroughly documented tasks, ensuring projects remain organized for swifter delivery. Capture issues instantly with visual aids such as screenshots, videos, and session logs from both web and mobile platforms, all presented in a developer-friendly format. Utilize AI assistants that are familiar with your product to streamline execution and amplify your team's overall effectiveness. Expect personalized code snippets, design recommendations, and tailored issue resolutions that align with your product’s specifications. With a context-aware AI copilot that comprehends your team’s documentation, project history, and relevant URLs, you can generate fully documented issues in a matter of seconds, complete with suggested statuses, labels, advanced filtering options, and rich text descriptions, leading to even greater productivity and efficiency. This integration of technology into your workflow not only simplifies the tracking process but also enhances collaboration among team members.

Develop AI agents that can effortlessly identify your perfect customers on the internet, share captivating content, and generate more high-intent leads eager to purchase your offerings. Fyli boasts an extensive array of features designed to enhance your marketing strategies significantly. With our AI agents, you can streamline content distribution across various platforms, conserving both time and energy. Fyli meticulously assesses all content to discern what resonates with your audience, allowing you to focus on successful strategies. Utilizing advanced AI technology, Fyli generates authentic and compelling content tailored for your brand. Moreover, you have the flexibility to collaborate with Fyli in copilot mode, where you can review, approve, and schedule posts with ease. Fyli actively scours the web to uncover high-intent leads poised to make a purchase. By automating your marketing efforts with dedicated AI agents that operate around the clock, you can achieve unparalleled efficiency. Additionally, Fyli simplifies the process of monitoring your target demographic by tracking subreddits and keywords, identifying potential users who discuss the challenges your product addresses. This enables you to engage in meaningful conversations and seamlessly introduce your product when it fits naturally into the dialogue. In an ever-evolving digital landscape, Fyli empowers you to adapt and thrive, ensuring that your marketing remains relevant and effective.

RoboWork is a comprehensive AI automation platform that allows users to effortlessly create custom AI agents, link them into multi-agent workflows, and launch them for internal or public use within minutes—no coding required. It features capabilities such as human-in-the-loop reviews, auto-planning, and self-reflection, while seamlessly integrating with your existing systems through the Model Context Protocol (MCP) and a REST API. By consolidating top models like ChatGPT, Claude, Gemini, and RoboWorkAI with auto-selection, the platform ensures optimal performance, and it also offers knowledge bases derived from your documents and web content. Additionally, RoboWork provides convenient one-click deployment, embedding, and white-label options tailored for various users, ranging from individuals to large enterprises. Currently, RoboWork serves over 10,000 teams and has facilitated more than 50 million automated tasks, boasting a remarkable 99.9% uptime and adhering to SOC 2 compliance standards. The platform is versatile, supporting a wide array of applications such as sales outreach, content management, customer service, data processing, and back-office automation, making it an invaluable tool for businesses looking to enhance efficiency and productivity.

Copilot.live helps businesses automate lead capture, support, and more with AI-driven, personalized interactions. Ideal startups & enterprises in ecommerce, SaaS, education, service teams, and more. With Copilot.live, you can automate key customer journeys such as: - Lead capture and qualification - Demo and meeting scheduling - Multilingual customer support - Order tracking and status updates - FAQ and knowledge base assistance

RowBoat is a user-friendly, open source integrated development environment that leverages AI assistance to enable developers and teams to swiftly create, oversee, test, and launch multi-agent AI systems, also known as intelligent assistants, through a visual interface and natural language commands, all while streamlining the integration of various tools and workflows without requiring extensive engineering resources. Central to RowBoat is RowBoat Studio, where users can articulate their desired assistant in simple English, prompting an AI "Copilot" to generate the necessary agents, link them into cohesive workflows, and allow for real-time refinement and testing prior to deployment. An assistant consists of a network of agents, each equipped with access to various tools and data sources, collaborating to engage with users, execute background operations, or automate intricate workflows, and it offers robust support for API and Python SDK integration, enabling agents to facilitate conversations or perform actions seamlessly within applications and websites. This platform not only enhances productivity but also democratizes AI development, making it accessible for teams of all technical levels.

IVA – Your Partner in Enhancing Enterprise Intelligence. Discover innovative work methods with our AI-enhanced Digital Assistant, designed to elevate user efficiency and facilitate smarter operations through an adaptable virtual companion that fits effortlessly into your everyday responsibilities. Think of it as having a clever colleague by your side, ready to help at any moment. Our comprehensive Agentic AI platform enhances user performance via user-friendly self-service options, smart content generation, and automated task management, all while promoting AI-driven operations through event enrichment, diagnostics, root cause analysis, and self-healing capabilities. Serving as an Enterprise AI Fabric, it harmonizes your AI ecosystem and propels your advancement towards achieving a genuinely intelligent enterprise. Furthermore, the integration of this advanced technology empowers teams to focus on higher-level tasks, ultimately leading to greater innovation and success.

Runbear empowers teams to rapidly build AI-powered agents without any coding, seamlessly integrating them into widely used communication platforms such as Slack, Teams, Discord, and HubSpot. The platform enables users to deploy specialized AI assistants connected to models like OpenAI, Claude, and Gemini, enhanced by integrations with knowledge sources including Google Drive, Notion, and Confluence to keep content updated automatically. Runbear’s flexible multi-agent management lets organizations customize AI experiences for different teams, improving productivity and collaboration across departments. Key features include automating meeting prep, generating PRDs from Slack threads, querying databases with natural language, and triggering workflow automation through Zapier—all directly from chat environments. The product is designed to simplify complex workflows by reducing repetitive tasks and providing instant, context-aware AI responses to common questions. Companies across various industries praise Runbear for its intuitive interface, seamless setup, and transformative impact on team communication and efficiency. Additionally, Runbear supports compliance with enterprise-grade security standards such as SOC2. This makes it a reliable choice for businesses looking to incorporate AI assistants while maintaining data integrity and privacy.

SparrowDesk is an innovative customer service platform powered by AI, designed to assist businesses in providing quicker, more intelligent, and scalable support solutions. At the heart of the platform is Luna, the AI Agent, which can automatically resolve up to 60% of incoming tickets, ensuring that customers receive immediate assistance around the clock while significantly alleviating the workload of support teams. Additionally, the Luna Copilot operates seamlessly within the inbox, delivering AI-enhanced ticket summaries, intelligent response suggestions, and swift access to knowledge bases to boost both efficiency and precision for agents. SparrowDesk integrates communications from email and live chat into a cohesive workspace, preserving the context of every interaction for a more holistic approach to customer service. Customers are also empowered with self-service portals that feature relevant articles, effectively reducing the overall volume of tickets. Managers benefit from real-time insights through customizable dashboards and reports, allowing them to monitor SLA compliance, agent performance, and emerging patterns in support inquiries. Furthermore, the platform includes a no-code workflow builder that enables teams to automate mundane tasks and standardize procedures without the need for extensive technical expertise, fostering a more agile and responsive customer service environment. Overall, SparrowDesk enhances both the customer experience and the operational efficiency of support teams.

IBM watsonx Orchestrate serves as an advanced generative AI and automation platform designed to help enterprises automate various tasks and simplify intricate processes. It offers a diverse catalog of prebuilt applications and skills, complemented by an interactive chat interface that allows users to create scalable AI assistants and agents for managing repetitive tasks and optimizing operations. A standout feature is its next-generation low-code builder studio, which supports the creation and deployment of language model-powered assistants, all guided by an intuitive natural language interface that streamlines the development process. Additionally, the Skills Studio empowers teams to craft automation solutions by leveraging data, decisions, and workflows, effectively integrating their existing technological investments with AI capabilities. With thousands of prebuilt skills readily available, organizations can swiftly connect with their current systems and applications. Furthermore, the platform's LLM-based routing and orchestration functionalities enhance user experience, enabling rapid interaction with AI agents to efficiently execute tasks, thereby significantly reducing the time and effort required for operations. Ultimately, IBM watsonx Orchestrate is designed not just to improve productivity but also to foster innovation across various business processes.

Floatbot.AI is trusted by leading enterprises across industries including insurance, collections, lending, healthcare, banking and BPO. From automating customer interactions to streamlining workflows, our platform helps businesses achieve operational excellence, reduce operational costs and deliver better CX.

Introducing an automated support solution that facilitates exceptional experiences and outstanding service at scale. This innovative system can deflect up to 60% of incoming customer inquiries before any tickets are even generated, providing immediate responses at a significantly reduced cost. With your Percept.AI agent, complex tickets are effortlessly transferred to your human team, complete with detailed conversation summaries that enable agents to address tier two and three issues 5-10 times more efficiently. Additionally, you will benefit from comprehensive reports on customer intents through context-aware analytics, allowing you to foresee potential customer problems before they arise. Featuring superior natural language understanding with an impressive accuracy rate exceeding 95%, this technology is driven by our proprietary advancements developed by AI specialists from industry leaders like Google, Facebook, Amazon, and Y-Combinator. Furthermore, this solution not only streamlines support but also enhances overall customer satisfaction and loyalty.

CrewAI stands out as a premier multi-agent platform designed to assist businesses in optimizing workflows across a variety of sectors by constructing and implementing automated processes with any Large Language Model (LLM) and cloud services. It boasts an extensive array of tools, including a framework and an intuitive UI Studio, which expedite the creation of multi-agent automations, appealing to both coding experts and those who prefer no-code approaches. The platform provides versatile deployment alternatives, enabling users to confidently transition their developed 'crews'—composed of AI agents—into production environments, equipped with advanced tools tailored for various deployment scenarios and automatically generated user interfaces. Furthermore, CrewAI features comprehensive monitoring functionalities that allow users to assess the performance and progress of their AI agents across both straightforward and intricate tasks. On top of that, it includes testing and training resources aimed at continuously improving the effectiveness and quality of the results generated by these AI agents. Ultimately, CrewAI empowers organizations to harness the full potential of automation in their operations.

Operata is a cutting-edge platform designed specifically for cloud contact centers, leveraging artificial intelligence to enhance customer experience observability by continuously gathering and analyzing real-time data from all aspects of interactions, including calls, agent environments, networks, CCaaS, and AI engagements; this comprehensive approach offers teams a complete understanding of both customer and agent experiences, enabling them to identify not only the events that occurred but also the underlying reasons and to respond promptly. Among its standout features are a consolidated CX Insights Graph that aligns various technical, operational, and experiential signals, as well as CX Copilot and Agent Copilot—intelligent assistants powered by Tenor AI that facilitate natural language queries and provide instant recommendations. Additionally, the platform includes Customer Journey Trace for visualizing full interaction sequences across diverse channels, pre-configured playbooks and dynamic dashboards for gaining timely insights, readiness testing and assurance tools for performance benchmarking, seamless compatibility with over 50 CX and voice systems, and an MCP Server that integrates observability data into broader enterprise AI frameworks. With such a robust suite of tools, Operata empowers organizations to enhance their customer service strategies effectively.

Liveblocks serves as a real-time collaboration engine designed with developers in mind, offering customizable features like multiplayer editing, live presence indicators, contextual comments, smart notifications, and integrated AI copilots that allow teams to seamlessly incorporate rich collaborative functionalities into their web applications. It efficiently manages persistence, synchronization, streaming, WebSocket infrastructure, offline capabilities, and conflict-free CRDT-backed data storage, complete with multiplayer undo and redo options, while also providing scalable hosting solutions for various rooms and projects. Equipped with modular SDKs for React and JavaScript, users can quickly integrate components such as chat, comments, toolbars, and notifications, significantly reducing the time needed to launch applications from months to just days. The introduction of Liveblocks 3.0 enhances this experience by incorporating embedded AI copilots that provide context-aware assistance, allowing these in-app agents to engage in conversations, perform actions, and collaborate with users effectively, thereby further enriching the collaborative environment. This innovative approach not only streamlines workflows but also empowers teams to work more efficiently in a connected digital workspace.

Pokee AI is at the forefront of developing innovative foundational AI agents that excel in advanced planning, reasoning, and utilizing a variety of digital tools. Their unique reinforcement learning technology seamlessly adapts to thousands of tools and intricate workflows, delivering exceptional accuracy and efficiency without breaking the bank. By automatically integrating with various platforms such as Google Workspace, social media channels, and productivity applications, users can effortlessly automate high-level tasks that include content creation (text, images, video, music, voice), social media management (posting, engagement, and cross-platform content development), document processing (intelligent search, slide design, spreadsheet analysis, as well as PDF and code editing), and multi-channel marketing automation. Pokee AI envisions a future where workflow automation is accessible to all, empowering professionals and organizations to enhance digital productivity by transitioning from manual tasks to intelligent, autonomous workflows. This shift not only increases efficiency but also allows users to focus on more strategic initiatives within their work environments.

AgentHub serves as a dedicated staging platform designed to emulate, trace, and assess AI agents within a secure and private sandbox, allowing for deployment with assurance, agility, and accuracy. Its straightforward setup enables users to onboard agents in mere minutes, complemented by a strong evaluation framework that offers detailed multi-step trace logging, LLM graders, and customizable assessment options. Users can engage in realistic simulations with adjustable personas to replicate varied behaviors and stress-test scenarios, while dataset enhancement techniques artificially increase test set size for thorough evaluation. The system also supports prompt experimentation, facilitating large-scale dynamic testing across multiple prompts, and includes side-by-side trace analysis for comparing decisions, tool usage, and results from different runs. Additionally, an integrated AI Copilot is available to scrutinize traces, interpret outcomes, and respond to inquiries based on the user's specific code and data, transforming agent executions into clear and actionable insights. Furthermore, the platform offers a combination of human-in-the-loop and automated feedback mechanisms, alongside tailored onboarding and expert guidance to ensure best practices are followed throughout the process. This comprehensive approach empowers users to optimize agent performance effectively.

We deploy agents to carry out intricate multi-step workflows, allowing our copilots to assist you beyond mere text processing and programming tasks. Experience the full potential of your data with sophisticated analytics instead of simply re-organizing existing information. You can perform intricate analytics via chat, eliminating the necessity for data science expertise. This accelerates your decision-making process, making it more informed and timely. Our agents stand apart from others as they are proactive instead of reactive. By comprehending specific industry use cases, our agents pre-calculate complex intermediaries, enabling them to deliver challenging tasks and profound insights in real time. Streamline elaborate workflows and gain immediate access to in-depth insights from advanced analytics, all through a single conversational AI. Our distinctive strategy guarantees rich, domain-specific insights, positioning Apta as the premier option for advanced data analysis and decision-making in specialized markets like cryptocurrency. Explore how Apta can revolutionize your organization with unmatched knowledge and innovation, empowering you to stay ahead of the competition. Additionally, our commitment to continuous improvement ensures that your business remains at the forefront of industry developments.

Rantir is a flexible logic builder with no-code AI Agent. It has a lot of features, including headless CMS, logic and workflows for AI agents, marketing and products. We built it to provide agencies with a customized customer service platform that integrates AI data discovery directly into their dashboards. Rantir Cloud is used by over 1000 teams for millions of workflows and is the glue in any product stack. Connect your website with any product, and create AI Agents using our white-label-friendly integrator.

Microsoft 365 Copilot Analyst is a sophisticated AI tool that converts unrefined data into meaningful insights. With its robust data analysis features, including the ability to utilize Python coding, Analyst assists users in making smart, data-oriented decisions. The tool can handle intricate datasets, produce comprehensive reports, and identify patterns, all while smoothly connecting with the Microsoft 365 ecosystem. By enabling users to automate their data analysis processes, Analyst not only saves time but also allows businesses to enhance their strategic decision-making based on timely and precise insights. This innovation represents a significant leap forward in how organizations can leverage technology for improved operational effectiveness.

Empower your operators, engineers, and managers to significantly enhance the quality and efficiency of manual processes. Implement digital mechanisms that prevent mistakes across various assembly and packing workflows. The Assembly Copilot monitors each phase of the assembly process, providing both auditory and visual notifications to assist workers in preventing errors. Additionally, it includes built-in functionality for Signal Towers and Projectors to further emphasize these alerts. Assembly Copilot also tracks cycle times, detailed statistics at each step, variations, and activities that do not add value. This information reveals process inconsistencies and aids industrial and lean engineers in optimizing production lines effectively. By leveraging the capabilities of Copilot, manufacturers can significantly increase their operational productivity. Moreover, Assembly Copilot expands the traditional concept of Total Quality Management (TQM) to encompass not just the traceability of components but also every single step of the assembly process. This holistic approach ensures that quality is maintained throughout, ultimately fostering a culture of continuous improvement.

7AI is a cutting-edge security platform designed to streamline and enhance the entire security operations lifecycle by utilizing advanced AI agents that swiftly investigate security alerts, derive conclusions, and execute actions, transforming processes that previously consumed hours into mere minutes. In contrast to conventional automation tools or AI assistants, 7AI features specialized, context-aware agents that are carefully structured to prevent inaccuracies and function independently; these agents assimilate alerts from various security systems, enrich and correlate information across endpoints, cloud, identity, email, network, and other sources, ultimately delivering comprehensive investigations complete with evidence, narrative summaries, cross-alert correlations, and audit trails. This platform provides an all-encompassing security solution that ranges from detection to alert triage, effectively filtering out noise and eliminating up to 95–99% of false positives, as well as facilitating investigations through extensive data collection and expert reasoning. Furthermore, it supports unified incident-case management by auto-generating cases, enabling team collaboration, and ensuring smooth handoffs, thus enhancing the overall efficiency of security operations. With its innovative approach, 7AI not only optimizes security processes but also empowers organizations to respond to threats more effectively and efficiently.

Create bespoke AI assistants to enhance your efficiency. Elevate your team's capabilities with customized assistants integrated with your unique knowledge and data resources. Facilitate the connection of your team's information and dismantle knowledge barriers using context-sensitive assistants. Enable your teams with assistants specifically designed to address their requirements in practical scenarios. Maintain flexibility in your choice of AI models: seamlessly transition to the latest advanced models without disrupting your existing workflows. Manage data access meticulously with an application focused on safety and privacy. Provide individuals with a creative mindset the necessary tools to expedite your organization’s shift towards GenAI, fostering innovation and adaptability in the process. This approach not only streamlines operations but also nurtures a culture of continuous improvement and learning.