Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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Pipedrive is a powerful CRM and sales pipeline management platform designed to help businesses track and optimize their sales processes. The platform offers automation tools, AI-powered sales insights, and real-time reporting to help businesses close deals faster and more effectively. With customizable workflows, integrations with a wide range of apps, and an intuitive interface, Pipedrive supports sales teams of all sizes in managing leads, automating repetitive tasks, and monitoring performance for smarter, data-driven decisions.
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1mind
Say farewell to disjointed customer interactions. 1mind brings together the skills of your market-facing teams into smart, adaptable AI assistants that can manage everything seamlessly. In addition to improving efficiency and productivity, 1mind's AI solutions foster genuine relationships, create exceptional experiences, and stimulate business growth. Covering every aspect of the customer journey, 1mind assists with lead qualification, sales processes, training, customer success, and technical support. Equipped with a lifelike appearance, voice, and a responsive real-time intelligence, 1mind can participate in Zoom meetings, deliver compelling presentations, lead sales discussions, and offer customized demonstrations in real-time across nearly any platform. Prospective buyers receive immediate and precise answers to their inquiries, available at any time and from anywhere, eliminating the need to coordinate schedules or relay messages through various team members. Ultimately, 1mind redefines the purchasing experience, making it smooth and enjoyable for customers while also enhancing profitability for enterprises. This innovative approach not only streamlines operations but also positions businesses for sustained success in a competitive landscape.
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Engati
The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award.
It empowers you to build intelligent bots in minutes without programming. Build once and publish across 15 major platforms. Using Engati you can leverage the power of machine learning, NLP/NLU to design your very own chatbot and automate customer engagements in 50+ languages.
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