Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
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Docket is the leading Agentic Marketing platform that turns inbound traffic into qualified pipeline for B2B marketing and revenue teams. Docket unifies and governs your organization's GTM knowledge in the Sales Knowledge Lake™ and activates it with powerful, always-on AI agents.
Docket's AI Marketing Agent engages website visitors through real, human-like conversations, answering nuanced product questions from approved knowledge, qualifying intent through live discovery, and converting high-intent buyers into qualified leads and booked meetings. Autonomously. 24/7.
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nudge
nudge is an AI-driven sales follow-through and customer action management platform built specifically for founders, early-stage sales teams, and small businesses that struggle with maintaining consistent follow-up after customer conversations. Unlike traditional CRMs that focus heavily on pipelines, dashboards, forecasting, and manual data entry, nudge focuses on the operational reality that most deals are lost because follow-up actions are forgotten, delayed, or poorly organized after meetings. The platform automatically imports and analyzes call transcripts, customer notes, meeting recordings, emails, and documents from integrations such as Granola, Google Drive, Gmail, Fireflies, and Google Meet, then intelligently organizes them into structured customer pages containing conversation history, extracted action items, commitments, ownership assignments, due dates, and follow-up timelines. nudge uses AI to identify next steps from conversations, generate task lists, draft personalized follow-up emails, prepare account summaries before meetings, and centralize every customer-related action into a single operational workflow. Its unified task dashboard allows users to manage all customer actions across accounts from one streamlined interface while AI-generated meeting prep briefs summarize deal stages, blockers, stakeholder information, known context, and unanswered questions ahead of sales conversations. Designed as a lightweight alternative to traditional CRM systems, nudge eliminates the need for extensive setup, manual maintenance, and administrative data entry while helping sales teams build stronger customer relationships through consistent, timely follow-through.
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AgentDock
AgentDock serves as a cutting-edge platform designed for customer engagement, integrating AI technology to create a seamless interface for developing, managing, and deploying fully operational AI agents and workflows. This innovative system operates on the principle that a single AI can effectively engage with customers across multiple channels, including web, email, phone, text, Telegram, and WhatsApp, while allowing human representatives to intervene selectively when necessary. The AI is capable of addressing common inquiries, scheduling appointments, handling refunds, following up on estimates, sending reminders, soliciting feedback, re-engaging inactive customers, and ensuring that every interaction is linked to the customer’s historical data. By retaining contextual information from previous interactions and across various communication channels, AgentDock enables the next conversation to build on the AI’s prior knowledge, encompassing the customer’s history, lifetime value, intent, cues, past results, and optimal next actions. In cases where human intervention is warranted, the platform facilitates a smooth transition by providing the entire conversation thread, along with the insights it has gathered and the strategies that were effective previously, ensuring that the team is never starting from scratch. This holistic approach enhances customer experience while optimizing team efficiency and responsiveness.
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