KORONA POS Reviews

Summary: What started off as a bit quirky but workable solution has devolved in the past few years into an intolerable mess. Our employees complain about features they rely on being removed, or 5x as many mouse clicks to do the same things. We always accept that SW isn't perfect but generally the direction is to improve. That is not the case with Korona.

Positive: Cloud based, feature rich, handles multi-tier pricing (retail, commercial, etc). Mostly good uptime.

Negative: SW does not handle Net terms, does not talk to QuickBooks. Lots of accounting irregularities.
Korona keeps taking away features we use daily such as checking stock levels and store pricing. Now we have to "Edit Product" to see the sales prices and customers will see our purchase prices when checking stock levels on the POS screen.
Ongoing bugs such as if you receive inventory at $0 (replacements, etc) then the COGS does not adjust at all.
Releases happen without notice, not even a scant of release notes, requires frequent reworking of our user docs and employee training.
In 5+ years as a multi-store chain, they have never once polled us for feature requests. Requests we've submitted are summarily dismissed.