KORONA POS Reviews

Summary: Korona provides our bakery with an excellent POS system, easy to set up and simple to use. The fact that you can view any report you can think of makes sales management and event planning very comfortable.

Positive: Easy and fast to set up thanks to excellent videos that show step by step how to set everything up. In case of any questions their customer service is wonderful! Korona is very simple to understand and user friendly in handling.

Negative: Korona doesn't integrate with Moneris (yet) and the way quantities and discounts are displayed at the till could be a little more clear.

Summary: Customer service and customer support are awesome! I know I am not using everything yet but I haven't had a chance to do use it all yet.

Positive: I like the cloud based system. Korona was very similar to what I had before so just had to learn it. There is just a learning curve to the wording that I am used to from my previous system.

Negative: Reporting is a little confusing but I figure it out or I call support.

Summary: Very happy with my decision to use this software and track the performance if my remote stores. well worth the money. I chose it because it did not require a payment processor. Highly recommend it.

Positive: I love that its cloud based, I love that it is so customizable and that support is available 24/7 to help with any issues. They are very knowledgable.

Negative: Not much. I would love to get a few more reports to help compare stock at branches and also compare current stock with stock sold in past period. I have been able to create these reports myself by exporting data to excel it just takes a few extra steps.

Summary: Great cloud based system for the money we pay them. Great support and sales team. System works flawlessly.

Positive: Very affordable and easy to use system. Our management and staff understood how to use the software before the training even happened.

Negative: Backend design and cashier front could use an upgrade design wise.

Summary: Overall, pleased! Support is fantastic. We have used a couple different POS systems and this one by far has been the easiest- and easiest to train staff on. A highly customizable interface makes life easy for the cashiers!

Positive: Ease of use.
Highly personalized.
We have some really complicated integrations that being open sourced allowed us to use Korona POS as we wanted to.
Great customer service.

Negative: Difficult understanding reporting - not entirely intuitive back end.

Summary: Korona support team is the best, aways willing to help.

Positive: Touch screen POS is easy to teach to the employees.
Never have to worry about hard wire network problems.

Negative: Invoice entering took some getting used to, little on the slow side

Summary: Great overall experience. Don't think you can find a better value for the money out there. Inventory management aspect is great and like I said Customer Service is outstanding. If I am out of town my employees have been able to call the support line and the KORONA staff has been able to help night or day.

Positive: Great Value for the money and Customer Service is the best I have come across. Credit Card machine integrates with software so it removes potential for human error by typing in total on the machine and having to reconcile credit card reports.

Negative: Using in a liquor store setting. There is no function for scanning IDs or no "Legal Date' that displays on the home screen to help remind employees of the date to check for.

Summary: Love it! I can grow my business as far as I can dream now. Sky is the limit. I haven't had any major issues and I get a real person to talk to in less than 1 minute when I have a question.

Positive: Super Professional Business Software.
No Contracts, Month to Month.
Not tied to a Processor so I can take advantage of processor companies without integrating into a whole new system.

Negative: It does so much that there is a bit of a learning curve, but I haven't had any issues so far. (my first professional system).

Summary: We started our business with Korona as our POS a little over a year ago and have not regretted our decision once. The reporting, the features, and the customer service are the best I've come across.

Positive: Virtually any feature you can think of, robust reporting, incredible and responsive customer service.

Negative: The user interface leaves something to be desired.

Summary: Korona has been great. Not only is it a great POS system the customer support is fantastic. I also love that the product is web-based with a great back office feature.

Positive: Korona is a great, simple-to-use POS system that allows our business to make sales, track finances and employees, and create reports all for a great price.

Negative: At times I struggle with inventory management due to the generic nature of the platform. I have a bookstore and it can be a challenge.

Summary: Perfect. The only company I have had a good experience with since starting my business. Just a great attentive staff.

Positive: I don't consider myself to be a computer guru I just wanted to be able to easily run my business and put my guests first. Joey, Jared and Ryan helped my in more ways than I could have imagined. I was having a panic attack as I was about to open my toy shop. They made sure everything was working properly including credit card processing. They are there always if you need them and I couldn't say better things about them.

Negative: I don't have anything negative to say, if I have questions they are there and they have even fixed problems remotely its been great.

Summary: The seamless sales and inventory integration with Quickbooks online is accurate so there's no additional manual bookkeeping to input from Korona POS to Quickbooks online. The support team has been very prompt with their responses to my questions unlike many other POS vendors that I dealt with especially Vend POS.

Positive: The self-help documentation is overall pretty good and the support team is amazing with super quick response with answers.

Ryan Anderson is my sale representative and he's been the best sales and support contact person for me. His responses are super fast.

Negative: No complaints after working with Korona POS. Just a little learning curve like any new POS.

Summary: Great system would want to understand better for back of house on more efficient way to enter in product and verify.

Positive: Super easy to use scanners and screen are great for marketing materials, we have been using this for almost a year.

Negative: Back of house did not receive no scanners for inventory intake. The training for the back of house was very choppy. We went through a crash training course where we needed to learn all the basics within 2 weeks both front and back of house.

Summary: It has been a really good experience from day 1. Everything was very easy to set up. The technicians have always been helpful, and well versed. The tutorials are excellent, and add a lot of flexibility.

Positive: Everything was very easy to set up. The technicians have always been helpful, and well versed. The tutorials are excellent, and add a lot of flexibility.

Negative: I can't say that there was anything I didn't like about the program.

Summary: With all that Pros and Cons, I believe KORONA will not stop here. Their cloud based POS with various useful report function and different warehouse inventory management, plus a 24/7 customer service will keep this POS system to grow even more in the near future.

Positive: I have been learning KORONA as my company is planning to move to this POS system. KORONA as first does not seem like a matching POS system for my wholesale company. However, the more I learn to use it, and with the help of awesome customer support, the more I believe this POS system could be a very good fit to many type of business out there.

Negative: There could be a few function that KORONA is missing (if you like to compare it with other POS that you are using), however, contacting customer support, they may be able to find an alternative method or consider to add that new function to improve KORONA even more. Love it!