JobCall Description
We are streamlining the process of receiving, prioritizing, and addressing resident requests over the phone, beginning with urgent maintenance issues.
Our system automatically ranks requests based on the escalation protocols established for your property. Once requests are prioritized, JobCall efficiently assigns them to your available staff through phone calls and text messages. You can easily monitor details, allocate staff, and prioritize the resolution of each emergency request made by residents captured in our system.
Dealing with the high volume of leasing inquiries and resident calls is a significant challenge for property managers. Often, property managers and their teams are engaged in tours, resolving resident concerns, or unavailable after hours, which can lead to missed calls and an overwhelming, disorganized voicemail inbox that requires time to manage. This can result in decreased leasing opportunities and diminished resident satisfaction, ultimately impacting the overall success of property management efforts. By addressing these issues effectively, we aim to enhance both the efficiency of property management and the experience of residents.
JobCall Alternatives
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Join thousands of property managers who trust Buildium to take control of every aspect of their business and drive more revenue per door. It’s the #1 most recommended for a reason.
Buildium is all-in-one property management software loaded with all the features you need to thrive—accounting, communications, leasing, top-rated mobile apps and more. You’ll be able to find new revenue streams from resident services, count on award-winning support, and tap into an ecosystem of proven integrations with Buildium Marketplace. No matter the portfolio, Buildium is purpose-built for your job.
With packages starting at just $62 a month, and zero hidden fees, it’s no wonder Buildium is ranked by Forbes to be the “Best Real Estate Accounting Software for Property Managers.”
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Rent Manager
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The double-entry accounting system allows users to track every aspect of their business’ finances—whether they manage a single community or hundreds of properties.
Rent Manager helps reduce time spent on routine tasks by streamlining daily activities, letting users invest more time in growing their business. Using the rmAppSuite Pro mobile app, property managers can access their data in the field to conduct inspections, communicate with tenants, track violations, read meters, and more, directly from their smartphone.
Rent Manager also provides more than 450 built-in reports designed to help users answer important questions about their operations—from the financial status of their portfolio to services issues, vacancies, rent roll, leasing, and more.
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ActiveBuilding
Connect both residents and staff through a dynamic communication and messaging platform that optimizes staff efficiency, conserves time, and fosters a vibrant community. ActiveBuilding serves as an intuitive resident portal and mobile application that simplifies self-service functions for both teams and residents, allowing staff to dedicate more time to addressing residents' needs. By utilizing our innovative messaging hub, social platform, and payment system, residents can easily communicate with staff and fellow residents, pay their rent, submit service requests, manage their packages, and engage in many additional activities. Enhance staff efficiency by providing residents with self-service options for online payments, lease renewals, service requests, and renters insurance. Tailor the resident experience and elevate your brand identity through the ActiveBuilding Custom-Branded App, which helps retain residents by facilitating seamless online renewal processes and allows for communication through their preferred channels. Furthermore, boost your collections by up to 3% per property by consolidating all resident charges into a single bill, making it easier for residents to manage their payments. This comprehensive approach not only streamlines operations but also strengthens the bond within the community.
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ServusConnect
Organize, oversee, and track every work order across all properties while ensuring a safe and healthy atmosphere. Provide your service technicians and vendors with a maintenance application they find enjoyable to use, while also giving your residents reassurance. Equip property managers with a unified source of accurate, real-time information regarding maintenance activities, team performance, and resident satisfaction levels. With ServusConnect's automation, onsite personnel can save around 20 hours each week that would otherwise be spent on administrative tasks like paperwork, data entry, and following up with residents. In today's world, where your home serves as your refuge, discover how ServusConnect is enhancing safety for residents now and in the future. Remove any confusion regarding service statuses by gaining a comprehensive overview of ongoing service requests, actions undertaken, overdue tasks, make-ready projects, and much more. By utilizing a detailed digital perspective of service locations, request severity, and assigned personnel, you can reduce expenses and increase the number of jobs completed by effectively prioritizing property maintenance requests. This innovative approach not only streamlines operations but also fosters stronger connections between property managers and residents.
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Integrations
No Integrations at this time
Company Details
Company:
Rex
Headquarters:
United States
Website:
www.jobcall.com
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Customer Support
Online Support
JobCall Features and Options
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