Pylon
Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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Screencapt
Screencapt allows you to record the entire screen or a selected area. You can also record a specific window. Screencapt is the ideal screen recorder because of its flexibility. Using the integrated audio recording you can also add your commentary or system sound directly into the screen recording. This is particularly useful when creating explanation videos or presentations.
Screencapt's ability to record a webcam is a special feature. You can now add your comments and reactions to the video. This makes your screen recordings more personal and professional.
Screencapt offers advanced options to record the cursor. You can choose to hide the cursor or add special effects to highlight specific actions. This is especially useful for software tutorials and demonstrations where a clear cursor view is required.
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Macro Expert
Macro Expert is an advanced software solution designed for robotic process automation, capable of performing both simple tasks like file backups and email address entry, as well as more intricate functions such as data imports, application testing, and web data extraction. It mimics your actions, allowing you to streamline various processes. Discover more about its extensive features. Routine business tasks, including inventory checks, customer record updates, and report generation, can be monotonous yet essential, often requiring repetitive typing and button pressing. By utilizing Macro Recorder, you can automate these monotonous steps into a macro, freeing yourself from the redundancy and decreasing the likelihood of errors. Given that web browsers are the most widely used software in today's landscape, with a growing number of businesses transitioning to web-based systems, Macro Expert includes tools to automate browser tasks such as form completion, monitoring new posts, submitting information requests, and generating printed reports. This versatility not only enhances productivity but also ensures a smoother workflow across various platforms.
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RoboTask
RoboTask is a powerful automation software that streamlines the process of executing a variety of tasks without requiring any coding skills. This versatile program enables users to design both simple and intricate macros, incorporating features like conditional logic, loops, and custom variables for advanced automation needs. It facilitates efficient file and folder management, and includes a keyboard and mouse macro recorder. Users can simulate mouse and keyboard actions while also performing automated transfers of files via FTP, SFTP, or FTPS protocols. Additionally, RoboTask supports email automation through POP3, IMAP, and SMTP, allowing for the seamless checking, sending, and retrieving of emails, alongside SQL database automation and compatibility with Excel. It also excels in web automation tasks, such as filling out web forms and executing various web actions. The software provides tools for image manipulation, including conversion, resizing, cropping, and adding watermarks, while also allowing users to interact with the clipboard, system registry, and processes using regular expressions. Furthermore, it features a built-in HTTP web server that supports WebSockets and offers integration capabilities with Python, JavaScript, PowerShell, and more. Users have the ability to schedule macros to execute one or multiple tasks at predetermined times, enhancing their productivity and efficiency. Overall, RoboTask is an essential tool for anyone looking to automate their workflows effectively.
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