Ivanti Neurons Integrations

VIRIMA is a SaaS platform that provides highly automated IT Asset Management, IT Service Management (ITSM), and IT Operations Management solutions (ITOM). It is easy to use and affordable to deploy. VIRIMA enables business processes to be linked to the technology and services they rely on through advanced infrastructure discovery and visualization capabilities. VIRIMA CMDB's innovative automation capabilities provide insight, control, and value to IT companies large and small. This allows them to efficiently address the challenges of managing and securing today’s dynamic, dispersed, and complex IT estate.

NorthStar allows organizations to easily incorporate threat intelligence and business context to enable a risk-based approach to their vulnerability management program. The Platform automates the collection, normalization, consolidation and correlation of threat intelligence, asset, software, and vulnerability data. Combined with a transparent scoring model, NorthStar automates the tedious and manual process of prioritizing vulnerability remediation.

Bright Pattern delivers an exceptionally user-friendly and robust omnichannel contact center software solution powered by AI, tailored for forward-thinking midsize and large enterprises. Aiming to enhance customer service by making it more efficient, accessible, and faster, Bright Pattern presents the only genuine omnichannel cloud platform integrated with AI, which can be swiftly and effortlessly implemented by business users without the need for expensive professional assistance. This platform empowers companies to create seamless and personalized customer experiences across various communication channels, including voice, text, chat, email, video, messaging platforms, and bots. Furthermore, Bright Pattern enables businesses to evaluate and respond to every interaction across all channels through its integrated AI omnichannel quality management system. Founded by a group of industry experts who revolutionized leading contact center solutions, the company is now paving the way for the future with its cutting-edge cloud-first architecture, ensuring that businesses stay ahead in an ever-evolving technological landscape. With its innovative approach, Bright Pattern is not just transforming customer service but is also redefining how businesses engage with their clients.

Quickwork is used by enterprises to create simple and complex workflows. It also allows them to create and publish APIs that are secure, and to manage conversational interactions between employees, customers, and partners. This helps to provide an excellent user experience. Quickwork is an all-in one platform that provides the tools and services needed to build powerful and scalable integrations. It also offers serverless APIs and conversational experiences. Drag and drop applications to create powerful integrations. No need to write a line of code. You can choose from 1000s of apps for business, consumer, analytics, messaging and IoT. Quickwork's API Management allows you to convert any workflow into an REST API in a single click. Our serverless infrastructure allows you to scale your APIs elastically and securely. Create and manage real-time messaging and conversational workflows across multiple channels with human agents, IoT devices, and chatbots.

The Uni5 platform transforms conventional vulnerability management into a comprehensive approach to threat exposure management by pinpointing potential cyber threats to your enterprise, strengthening your most vulnerable controls, and addressing the most critical vulnerabilities to mitigate overall risks. To effectively minimize threat exposure and stay ahead of cybercriminals, organizations must possess a thorough understanding of their operational environment as well as the mindset of potential attackers. The HiveUni5 platform offers expansive asset visibility, actionable intelligence on threats and vulnerabilities, security control assessments, patch management, and facilitates cross-functional collaboration within the platform. It allows organizations to effectively close the risk management loop with automatically generated strategic, operational, and tactical reports. Additionally, HivePro Uni5 seamlessly integrates with over 27 widely recognized tools for asset management, IT service management, vulnerability scanning, and patch management, enabling organizations to maximize their pre-existing investments while enhancing their security posture. By leveraging these capabilities, enterprises can create a more resilient defense strategy against evolving cyber threats.

AccuSpeechMobile offers a state-of-the-art speech recognition system tailored for mobile devices, supporting over 40 languages. Engineered specifically for industry applications, its advanced noise cancellation technology ensures exceptional accuracy even in loud settings. The system features a speaker-independent voice engine that operates seamlessly for any user right from the start, eliminating the need for individual voice training or management of voice data. As a fully device-based solution, AccuSpeechMobile operates without requiring a voice server or middleware, and it integrates effortlessly with existing backend systems such as WMS, ERP, EAM, and CMMS. Users can take advantage of its comprehensive functionality without needing a cloud or network connection, allowing for effective data collection directly on the device. Additionally, AccuSpeechMobile supports multi-modal interaction, enabling users to receive auditory information while issuing spoken commands, which can be done concurrently with the use of intelligent scanners. Moreover, users can easily access supplementary information displayed on the device screen alongside speech-to-text and text-to-speech operations, enhancing productivity and user experience. This integration of features positions AccuSpeechMobile as an indispensable tool in modern mobile workflows.

Quickly identify any new or unfamiliar devices accessing your network with Ivanti Neurons for Discovery, which provides precise and actionable asset details within minutes. You can track which users and devices are connecting to your network, the timing of these connections, and the software installed on those endpoints. Enjoy real-time visibility through both active and passive scanning methods, along with integration from third-party connectors. Gain valuable insights with a standardized inventory of hardware and software, while software usage data is seamlessly integrated into configuration management and asset management systems, complemented by thorough service maps. As a certified inventory management partner of Google, Ivanti Neurons for Discovery allows for the import and alignment of Google OS devices from Google Workspace using the Google Chrome Enterprise connector, ensuring that customers maintain a comprehensive view of their assets irrespective of their unified endpoint management solutions. This capability not only enhances asset visibility but also streamlines the management process across varied platforms.

Espressive's Barista Agent Co-Pilot is an AI-driven tool aimed at improving service desk efficiency by smoothly integrating with platforms like ServiceNow, CXone, AWS Connect, and Genesys. It boasts capabilities such as New Ticket Enrichment, which leverages AI to forecast ticket details and access pertinent knowledge, along with Barista Live Translation that allows agents to engage in effective multilingual communication. Agents have the ability to interact with BaristaGPT within their tickets or chats, offering them prompt assistance and automation features. The solution also encompasses Automatic Knowledge Generation, which produces new knowledge articles from resolved tickets, thereby enhancing future problem-solving efforts. By decreasing the mean time to resolution (MTTR), boosting first call resolution rates, and reducing escalations, Barista Agent Co-Pilot significantly improves agent efficiency while also streamlining the training process for new staff members. Ultimately, this innovative tool not only optimizes operational performance but also empowers agents to deliver superior service experiences.

We cover all threats with automated security and risk reduction on every Healthcare IoT device, from medical/IoMT devices to Enterprise IoT systems and OT systems. This ensures patient safety, data confidentiality and operational continuity. Cynerio promotes proactive and preventive cybersecurity through automated risk reduction, threat mitigation and attack prevention tools. We also offer step-by-step remediation programs based on a zero trust framework that incorporates clinical context to make hospitals secure fast. Hospital networks are extremely vulnerable to IoT devices from Healthcare. Insecure devices increase cyber attack surface and pose a major threat to patient safety as well as the operational continuity of hospitals.