Intermedia Unite Description

Engage and cooperate on your own terms with the comprehensive solution offered by Intermedia Unite. Whether you're in the office, on the road, at home, or enjoying a coffee, Intermedia Unite's extensive communication and collaboration features accompany you, allowing for effortless productivity and connection with both colleagues and clients. Safely share and collaborate on documents from virtually any location, benefiting from complete file management with options for real-time backup and recovery. Ensure that customers are promptly directed to the appropriate team member without delay, thanks to automated greetings and quick call routing aligned with your operational hours. This guarantees that clients can efficiently reach your staff. Additionally, incoming calls can be routed to designated teams responsible for handling them, while also providing visibility into the current availability status of your coworkers, which is conveyed through immediate notifications indicating whether they are Available or Unavailable. With Intermedia Unite, staying connected has never been more efficient.

Integrations

Reviews

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Company Details

Company:
Intermedia
Year Founded:
1993
Headquarters:
United States
Website:
www.intermedia.net

Media

Recommended Products
Gemini 3 and 200+ AI Models on One Platform Icon
Gemini 3 and 200+ AI Models on One Platform

Access Google's best plus Claude, Llama, and Gemma. Fine-tune and deploy from one console.

Build generative AI apps with Vertex AI Studio. Switch between models without switching platforms.
Start Free

Product Details

Platforms
Web-Based
Customer Support
Live Rep (24/7)

Intermedia Unite Features and Options

Business VoIP Provider

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Telephony Software

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Workforce Optimization (WFO) Software

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

Intermedia Unite User Reviews

Write a Review
  • Previous
  • Next