Alternatives to Inline Help

IBM watsonx Assistant is a next-gen conversational AI solution—it that empowers a broader audience that includes non-technical business users, anyone in your organization to effortlessly build generative AI Assistants that deliver frictionless self-service experiences to customers across any device or channel, help boost employee productivity, and scale across your business. -User-friendly interface with drag-and-drop conversation builder and pre-built templates. -Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language. -Retrieval-augmented generation (RAG) for accurate, contextual, and up-to-date conversational answers around the clock, grounded in your company's knowledge base.

Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management. Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels

Forethought is the most advanced generative AI agent for customer support and your 24/7 AI team member. Trained on your unique data sets and upholding the highest security protocols, Forethought delivers natural conversations through AI and eliminates inefficiencies to improve response times, resolution rates, and customer satisfaction scores at every interaction. - Add an AI Agent that is a 24/7 team member, reducing workload so your team can focus on delivering exceptional support. - Only Forethought ingests historical and current ticket data for AI specific to your business needs to deliver a personalized experience. - We're not just about meeting privacy standards – we're setting them, to keep you and your data secure every step of the way.

Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.

WebAgent.ai is a platform that allows you to create AI-powered chatbots without coding, improving website customer service and engagement. Users can train chatbots using uploaded documents or website data to ensure accurate responses to unique questions. The platform allows customization of the appearance to match company branding. Chatbots are programmable with specific instructions for tailoring interactions to customer support, sales or onboarding. Conversations are recorded for future insights that can be used to refine strategies and improve product development. The chatbot also facilitates lead generation, by collecting contact information and providing context to the conversation. WebAgent is also a knowledge base that streamlines access to company information.

In today's user centric landscape, excellent customer service is non-negotiable. It can be difficult to balance efficiency, personalization and resource management. Enter SupportRep.ai - your catalyst for redefining user support. Our AI-driven platform optimizes the customer experience, increasing satisfaction and resource allocation. Explore SupportRep.ai and its transformative features. Automated Efficiency - Discover how our chatbot automates routine inquiries and frees up your team's valuable time. AI-powered personalized engagement: Enhance customer relationships with AI-powered personalized interactions. SupportRep.ai can be integrated into your system without any technical expertise. Empowered Knowledge Base - Enhance support with a knowledgeable bot by integrating your data. SupportRep.ai is the next generation of user support. Let's explore these game-changing options that are waiting for you.

In Brief : Brainwave automates customer service and can resolve over 70% of inquiries. Our solution automates text based responses and actions. ❌ Problem Support requests can be overwhelming, particularly for B2C/B2B SaaS companies, e-Commerce and Marketplaces, as well as FinTech firms. You probably have a growing number of support tickets. Your current bot, like Intercom or Zendesk only addresses 30% of issues, even after extensive training. This is a time-consuming and costly situation that leads to frustration and customer dropouts. ✨ Our Solution Our Automated Answering Bot - Increases your bot's efficiency by 2 to 3 times, increasing containment by 70 to 90%, by learning from your FAQs and website. - Provides accurate answers to ensure customer satisfaction. - More advanced than a simple search for embeddings in GPT. Our proprietary model automates, executes and collects actions such as collecting leads or booking meetings

Automate support and increase engagement with our AI-powered WooCommerce Chatbot! Automated Customer Support Tohju AI Chatbot offers 24/7 customer support by answering common questions instantly and accurately. This will ensure that your customers get timely assistance even outside of business hours. Cart abandonment will be reduced and customer satisfaction will increase. Upload documents, and your chatbot will answer any questions. Personalized Shopping Experience The chatbot uses AI Agents to provide personalized product recommendations based upon user behavior and preferences. This not only improves the shopping experience, but also increases conversion rates and order values. No Coding required for Easy Setup Integrate Tohju's AI Chatbot into your WooCommerce store easily without any coding experience. The setup is simple and easy, allowing you start benefiting from AI driven interactions immediately.

Your knowledge base can be used to create intelligent chatbots called experts that can provide accurate and quick answers to customers' questions, increasing customer satisfaction. An AI-Powered Business Expert can be a chatbot that has been trained in intelligently answering questions about a set or documents. This chatbot can be trained to become an expert on your business processes. Users or team members can talk to the chatbot at any time to gain a better understanding of your business and its processes. The chatbot can upload any documents that describe your business processes. These documents could include policies, procedures, or guidelines. We support the uploading of PDFs at this time. The entire document is not saved, but only the content is. This information is stored securely using Google Cloud servers. Only users who interact with your Expert can access the content.

SwiftSupport is the solution you need to enhance customer interactions using the best live chat software. SwiftSupport is designed for both websites and mobile apps. It boosts engagement through real-time assistance. Businesses can then respond to customer queries quickly. Experience seamless communication to drive customer satisfaction and accelerate your business growth.

Auralis AI is a platform that revolutionizes customer experience by using AI-powered automation. It allows businesses to streamline their support operations by automating repetitive tasks, providing 24/7 assistance in multiple language, and integrating seamlessly into existing CRM and helpdesk software. Auralis AI increases efficiency by reducing response time, minimizing human errors, and increasing customer satisfaction. It adapts to changing customer needs with its robust analytics and constant learning. This ensures personalized and efficient support. Auralis AI is a valuable solution for companies looking to automate intelligent customer interactions.

PrimeCX is a chatbot built with AI that can be used to improve customer service, streamline lead generation and schedule appointments. PrimeCX is designed for brands who want to provide instant, accurate 24/7 customer service. It allows companies to automate 80% of routine questions, reducing the need for extra support staff. The platform integrates seamlessly to customer data and allows chatbots to provide precise, context-aware responses tailored to the user's inquiry. PrimeCX chatbots also support continuous engagement with customers, enhancing their experience and improving conversion rates. These chatbots can be easily deployed by businesses without coding. This makes it a useful tool for non-technical team members who want to automate key business functions and elevate customer interactions. A good support bot should be able respond to customer questions instantly and accurately about your brand, policies, products, etc.

Connect to your knowledge sources, and automate incoming requests up to 80%. Knowledge articles are continuously augmented. Give precise and conversational responses for a delightful user experience. Use Generative AI for a quick start using your existing knowledge. Integrate with existing backend system, transfer conversations to agents seamlessly, and share images and external links. Self-service rates will improve when complex support scenarios are simplified. Promote process compliance, onboard and onboard. DeepConverse focuses on providing superior customer service and support using our AI-driven platform. Beyond traditional chatbots, we offer a seamless AI-driven solution that provides rich automation and improves customer satisfaction. Our AI chatbots primarily serve as a customer service tool, providing IT support and multi-channel assistance.

Automatedly resolve customer service queries at the industry's best rate via messaging, chat, email, and voice. You can effortlessly manage unanticipated spikes and unlimited ticket volumes. Our AI is unrestricted and can simultaneously resolve infinite numbers of tickets. The best AI chatbots can see beyond the phrasing to understand your customers' intentions. We tailor each conversation to the customer and their context, just like a human. This results in meaningful, on-brand interactions that actually solve problems. You can provide exceptional support on any channel. You can provide meaningful and effortless solutions no matter where your customers may be. Relax and watch your customer satisfaction rise.

A neural engine that is lightning fast for next-generation software development and customer support. Bring the power of LLMs to rebuild your relationship. The auto route, collaboration, and triage are used to solve customer problems in real time. Modern AI can elevate your support team and help you deflect customer questions. Connect your development teams to the impact of their sprints. Get feedback on product improvements and triage customer signals. One shared view for software development and customer support. Live chat, support tickets, and engineering issues all on one platform. Custom objects, views and more allow you to personalize your experience. Extend your experience using APIs and Webhooks. Automate your own workflows, test them, deploy them, and then publish them. Map your work, customers and product data into one system. Modern stack with cloud-native scaling for millions of users. Text, audio and video in real-time and consumer grade. Enterprise-grade compliance and security.

Turn your content into a copilot AI you can trust. Answer questions from users, sales, and support based on your own knowledge. Add Inkeep in less than 10 seconds to your website, app or community. Use our APIs for your own UX and copilot. Focus on new questions and save hundreds hours for your support team and engineering team. Our AI assistant offers rich citations and admits when it is wrong. It also stays on topic. Add useful links to your support channels, or create a ticket directly from the chat. Get insights into where users get stuck and what they ask for. We are also very concerned about the end-user experience, zero-effort onboarding and actionable reporting. Our product and team were built to deliver the best-in class experience. Content and product teams use insights to prioritize content and product improvements that address root causes of questions from users.

SuperSupport transforms the customer service experience by resolving issues automatically, providing intelligent assistance to agents, and generating rich insight from every conversation. SupperSupport AI Agents enable your customers to solve problems, get answers, and take actions through a natural conversational experience. Conversations from all channels, including phone, email, and webchat are routed directly to your inbox, making it easier to prioritize and resolve issues. SuperSupport combines AI intelligence with human expertise to enhance your interactions, break down communication barriers, and unlock unparalleled productivity while delivering exceptional satisfaction. Intelligent and collaborative ticketing allows you to track, resolve and analyze customer issues. This ensures that critical conversations and customer concerns will never be lost again. SuperSupport allows you to automatically resolve customer issues through AI agents who take action.

Zoom Virtual Agent is a conversational AI solution that uses machine learning and natural language processing to understand and resolve customer issues instantly. Zoom Virtual Agent is available 24/7 on multiple support channels, allowing it to provide a fast, personalized experience for customers, reduce the number of calls and handling times for human agents and save significant costs for organizations. Zoom Virtual Agent integrates seamlessly into various CRM, chat and contact center platforms. Zoom Contact Center is our video-optimized CCaaS that helps businesses deliver prompt and accurate customer experiences. Self-Service Experience Knowledge Base Articles Searchable - Community Forums - Mobile Optimization - Personalization Self-Service Platform Branding Automation - Artificial Intelligence - Integrations Responses Customization - Control - Route to Human

Crescendo solves the most difficult customer service issues with an end-toend CX platform that features advanced AI and a worldwide service team. You will provide excellent customer experiences at a reduced cost with guaranteed results within weeks. Imagine a customer service agent who is fluent in 56 different languages, available 24/7, and performs like your best service representatives. Our AI assistant is fine-tuned for your brand's voice, knowledge base and customer service goals. It adapts to these and escalates complex issues to human experts. It's constantly improving thanks to its built-in quality assessment. This ensures that your service will only get better with time. This powerful service can be up and running within days, not weeks.

AI-driven support allows you to provide personalized, instant answers, which will make your customers feel valued, understood and appreciated, increasing their satisfaction and loyalty. Reduce operational costs with round-the-clock customer support. Your team can focus on complex issues, while AI takes care of routine queries. Streamline workflows through automated ticket management, AI recommendations in real-time, and much more. This will boost productivity and response time to drive more revenue. CX Genie's AI-driven solutions allow you to scale your support capabilities as your business grows, without compromising service quality. CX Genie's mission is to make AI available for everyone in just a few simple clicks. Replaces multiple tools by a single integrated platform. Customize solutions to meet your unique business requirements. Use advanced AI to provide smarter, faster and more accurate customer service.

Contact Centre, AI Chatbot and Free Live Chat for Improved Business Communication, Team Collaboration, and Optimized Customer Support + Experience.

Support requests can be handled where your team and users are most comfortable. Let your teams work wherever they feel most comfortable. Torvalds tracks In-App/Email/Slack/Discord and forums to centralize knowledge while allowing your team to interact where your customers are, without having to switch between apps. Torvalds AI Assist allows you to tweak AI generated answers, and keeps your supporters at the wheel. Your team can edit and review responses before sending them to your customers, or Torvalds will auto-answer. Streamline collaboration between your technical support, engineering, and customer success teams by keeping chat-based and ticket-based support in sync. Torvalds triages your issues for you with its shared omnichannel inbox, so that you don't miss a beat. The bi-directional sync makes sure that conversations don't get lost in the app, Discord or Slack, Github, or your team's favorite ticketing system like Zendesk.

Complete conversational AI toolbox for customer service teams to provide top-notch service to their clients. Smart AI chatbots – to automate repetitive customer service calls with smart visual chatbot builders, and increase the productivity of your human team. Live chat CRM - Manage all your channels (websites, Facebook, SMS, and Telegram) with one chat app. You can also track the history of every customer communication. Conversational intelligence - To find the right words to communicate with every customer, increase sales, and increase CSAT using conversational AI. Analyze conversations to predict conversions, and reach out pro-actively. We believe that friends don’t need support tickets in order to help each other.

Conversational Customer Engagement powered with AI CX channels that are automated and agent-assisted. Self-service has been shown to reduce customer contact by upto 50%, increase engagement, and improve customer satisfaction. Synthetix's intuitive AI-powered FAQ self service software is a quick, efficient and convenient way for customers to find answers and navigate FAQ content. Customers can type naturally-worded questions and save valuable resources from your customer support team. A Synthetix FAQ Chatbot (or Virtual Agent) is the new paradigm in customer engagement. It can help customers find answers and generate new revenue, as well as answer their questions. Our AI-powered chatbot technology does not wait for customers to contact us. It provides help and assistance right from the moment they interact.

AI assistant for customer-facing departments. Sapling works with messaging platforms and CRMs to assist agents in creating personalized responses. Managers can gain conversational insights that will help them coach and prepare their teams. Sapling offers functionality for autocomplete, spelling, grammar checking, as well as snippets/canned message/text expander. All services can be hosted on-premise or in the cloud to meet security and privacy requirements. The Grammar and Spelling APIs allow Sapling's language models to be integrated into custom applications and use-cases. Sapling Suggest pulls relevant answers from a team knowledge database and allows agents to respond faster to customer inquiries by clicking on the desired response. Instead of giving brittle, decision tree-based chatbots, empower agents.

Chatbots can be programmed to automatically respond to your customers' conversations using AI. Connect your customer's messaging channels to Google Sheets. Use column headers in the sheet to tell AI which data you want to collect. Add your own data into a Google Sheet to trigger automated responses. Manually sorting through chat transcripts can be tedious and error-prone. You also cannot rely on automated chatbot flow to collect data when customers deviate from the script. Botsheets are working in the background, finding and writing the data that you need. Setup takes only 2 minutes, and there is no code involved. It starts working immediately. Add column headers to Google Sheets to ask AI for the data that you need, then connect a message channel with a few clicks. Botsheets extracts the data that you need in seconds and writes it. Add your own data and trigger automated responses by adding a call-to-action.

Aisera is at the forefront of innovation. It has introduced a revolutionary solution which redefines how businesses and customers thrive. Aisera's cutting-edge AI offers a proactive experience that is personalized and predictive. It automates support and operations across many sectors, including HR and IT, sales and customer service. Aisera empowers its users by providing self-service solutions that are similar to those offered by consumers. Aisera accelerates your journey to a more streamlined future by unleashing the power of digitalization. Aisera automates tasks, actions and critical business processes by leveraging user and service behavioral insights. Aisera seamlessly integrates with leading platforms like Salesforce, Zendesk and ServiceNow. It also works with Microsoft, Adobe, Oracle SAP, Marketo Hubspot and Okta.

With a simple, all-in-one SaaS, you can grow by becoming more effective and successful at customer relations. Let AI handle your customer interactions seamlessly. AI will deliver instant responses, giving you more time to concentrate on core tasks. Real-time data and analytics will give you a deeper understanding of your customers. Make informed decisions to increase customer engagement. Our help desk offers all features for free to assist your customer support, without any additional cost. Improve communication between your team and your customers and simplify the process. Store and collect unlimited data in order to better understand customer behavior. You can access all help desk options and features without paying any fees. Delivering the right message to your target audience at the right moment will help you connect with them effectively. Set and track campaign targets in real-time for a quick look at performance.

TalkForce AI is an innovative AI-powered solution for customer care that aims to improve customer satisfaction by providing 24/7 support, streamlining operations, and reducing operational costs. Our AI virtual assistants automate routine inquiries, schedule appointments, and provide friendly and professional support. This allows your team to focus their efforts on providing exceptional, personalized customer service. To address the challenges posed by high call volumes, 24/7 support and the desire to allow the customer service team to focus on more personal interactions without increasing costs. Businesses in the ground transportation sector and other sectors that are looking to improve customer service, reduce operational costs and provide high-quality, uninterrupted support.

ChatBot Builder is a tool that makes it simple to create and train AI chatbots. These AI chatbots will quickly answer your customer's questions, boosting your sales and support conversations. Chatbot Builder is a powerful AI-based tool for lead capture and automation. Allow customers to engage with personalized, comprehensive support and sales guidance immediately without human intervention. Chatbot Builder AI chatbots analyze CRM and external data and provide accurate responses and suggestions for customers' unique requirements.

CoSupport AI enhances your support operations by automating workflows, accelerating response times, and revolutionizing data analysis for informed decision-making. With our patented AI technology, CoSupport AI delivers solutions that are faster, more precise, cost-effective, and secure, promoting business growth and revealing valuable data insights. Our suite of CoSupport AI products is crafted to improve customer support and provide actionable data insights. CoSupport Agent is an AI assistant that generates immediate reply suggestions. CoSupport Customer is a fully autonomous AI chatbot offering highly accurate, human-like interactions. CoSupport BI serves as an AI business analyst, delivering insights, recommendations, and analytical conclusions based on your company’s data.

Intellecta uses GPT models and is trained using your company's data to respond to customer questions across multiple platforms, including chat, social media and email. Intellecta will enhance your social media presence, by automatically liking and replying to comments, DMs and flagging and removing negative remarks to protect your brand and ad spending. Get real-time insights into your social networks, emails, and chats to better understand your customers' interactions with your brand. This allows you to identify trends and problems early. You can stay ahead in customer engagement. Intellecta allows manual input. Users can upload documents or enter data directly to improve customer support and knowledge integration.

Give your team AI superpowers to increase support volume instead of increasing staff. Markprompt is integrated into all touchpoints in the agent journey and customer journey. Integrate customer support into your product across all touchpoints. You can integrate customer support into the user experience using our REST APIs and JavaScript libraries. Give your customer service team the tools to automate the mundane so they can focus their efforts on what really matters: delighting the customers. Configure the behavior, design, and instructions of your chatbots, and test them in a play environment before deployment. Learn how customers and agents interact your AI apps in order to identify any gaps in your knowledge.

Thankful's AI agent is trained and tailored to your business. It works seamlessly within your existing helpdesk and can resolve large volumes of customer questions via email, chat, SMS and in-app channels. Thankful's AI agent is able to understand, connect with, solve, personalize and inform. It's able to deliver a human-like service experience, but with machine-like speed, expertise, and scale. Thankful's agent assistance provides AI intuition for human support staff. It saves them time and effort by collecting all relevant information and suggesting next steps. Every customer problem can be solved by the brand using real-time data, reports, and alerts.

We train our AI by using your knowledge centre, website, etc. Caffeinated can respond to a client's question based on the responses your team has given in the past. Our AI is constantly learning and adjusting, based on the knowledge center, support policies, tickets and more. Caffeinated tags tickets based on customer sentiment and issues, eliminating manual data manipulation. You can also find out how long it takes to resolve a ticket, the average first response time, and much more. Our AI suggests the Macro that is most relevant to the customer's query. Our AI works across all channels, be it email, chat or sms. Data is the lifeblood of our business and we guarantee you will see results, or your money back.

Maven's generative artificial intelligence can transform your customer experience without requiring a complex setup. Answers even the most difficult questions with truthful answers. Can ingest all types of structured and unstructured data. It integrates easily into your knowledge management and ticketing system, and has advanced security and compliance standards. Forget bot frustrations, and manual decision trees. Maven is more than just a ticketing system or a chatbot. It's an integrated generative AI native system designed to transform customer support without any headaches. Our generative AI solutions provide accurate answers, personalize user interaction, and take actions across the entire support process. AI help desks, conversational chat agents, and AI help desks can empower customers to find what they are looking for, wherever they may be. AI knowledge search and copilot assistants will empower human agents to offer the best proactive support.

ChatFlow is a chatbot creator that uses your website's content as a knowledge base. It can then provide intelligent, real-time responses to customer questions. Chatbots are AI software agents that simulate human conversations over the internet. They can answer your questions and provide help based on the knowledge they have gathered from documents, notes, and your website. In the context of ChatFlow crawlers are automated bots that scan the content on your website to update the knowledge base for the chatbot. They ensure that your AI chatbot is accurate and current by indexing all new and updated content from your website. Use your website's content to power AI chatbots which instantly respond to visitor questions. ChatFlow crawls through your website to build a knowledge database, providing accurate and instant answers to customer queries. ChatFlow uses OpenAI for human-like responses to enhance customer support with minimal intervention.

Dialogview is the future of customer communications, combining generative AI and a suite tools to elevate customer support as well as virtual conferencing. Dialogview's core mission is to make interactions more efficient, personal and accessible, across all channels including WhatsApp, Facebook Messenger SMS and VoIP. Dialogview automates more than 70% of customer support queries, allowing agents to focus their attention on more complex issues. Tia, powered with advanced machine learning, provides contextual and personalized answers in over 40+ different languages. This ensures that customers feel valued and understood. The platform's omnichannel strategy ensures that no question goes unanswered and enhances customer satisfaction. Dialogview is a web-based conferencing solution that does not require any downloads and is accessible to all participants.

Talla is an AI platform and automation platform that transforms the way businesses provide customer and employee support. Talla can integrate with your existing systems and workflows in order to build machine learning models for routine tasks, answer common queries, and increase productivity. You can quickly resolve issues with conversational support using your existing documents. Use AI to eliminate back and forth communication. We are putting AI at our frontlines of our support experience. Talla is being used to field customer inbound support requests. This will ideally make it the first interaction customers have with Talla. Talla revealed surprising information about our knowledge gaps between customers' needs and the content and answers that we were providing.

Create, manage, and host intelligent documents that respond to user questions in real-time, enhance user engagement, and promote self-service. Our intelligent Q&A feature allows you to quickly create user manuals and lets your users find answers immediately. Create FAQs quickly and let our intelligent chatbot answer common questions. Use the private workspace for your daily notes, to-dos, and much more. Use the Q&A feature to make it interactive and comprehensive. Create beautiful product documents for your users and stakeholders. Our smart, instant answer widget will improve comprehension.

In less than four minutes, automate and optimize customer support using a ChatGPT bot. Your bot will answer questions, escalate them to an agent, if necessary, and require no training or maintenance. You offer the best online shopping experience. Upgrade customer convenience to ensure that no cart is abandoned. You can easily guide customers through complex workflows such as returns and refunds or changes to delivery details. Our technology allows customers to self-serve and frees up support agents to handle more complex cases. Our AI technology can quickly solve simple cases, such as shipping and ordering status, product inventory, and warranty information, giving customers the information they need.

Allow your customers to solve problems, get answers, and take action by delivering a natural conversational experience. Deploy a AI agent who is always available, empathetic and aligned with your brand voice and tone. Help customers with their most complex issues - whether it's an exchange or a subscription update. Use analytics and reporting tools to improve your customer experience. Sierra's conversational AI allows your company to create an AI agent that's personalized to your business. Imbue your agent's identity with your company policies, processes and knowledge. This will ensure that your agent represents your business to the fullest. Set goals to help your agent find the best solutions. Create guardrails so they stay on track and in line with your policies. Conversational AI doesn't just mean answering questions. With Sierra, your AI agent is able to take action.

Kapture is a powerful omnichannel Customer Experience Management platform powered by AI. It has a strong focus on customer service. Kapture adapts to changing customer expectations and transforms a good customer experience into a great one. Kapture's technology and teams are built from the ground up to focus on "the client". Built around hyper-personalization, Kapture brings context and intelligence to every resolution while keeping it extremely personalized making every customer feel valued and every resolution unique. Kapture has expertise in four key industries: Retail (offline and ecommerce), BFSI, Travel, Consumer durables (consumer products and appliances), and today, it helps 1000+ businesses across 16 countries create wonderful experiences for their customers.

Zowie is the AI-driven customer service platform for ecommerce. We understand that your customers want to speak to you. You can now use the power of conversation in order to save money, earn money, and impress your visitors at every interaction. With Zowie, there's no need to reinvent the wheel. Drop our solution into your current tech stack and provide personalized support from the first day. Discover why leading brands love Zowie.

Instant answers for your audience on all your content. You can save hours scrolling, scrolling, searching, waiting, and reading. Join the 12,325 businesses, creators and others who already use My AskAI. Customers, employees, and followers will no longer have to ask the same questions or drown in documents. Instead, they can get faster, more intelligent answers. After processing, your files are deleted and only the text is kept. This is done using bank-grade encryption (AES-256) and stored in an isolated container. Your AskAI is the only one who can access your content. You also have full control over who has access to it, including password protection. My AskAI complies with the GDPR regulations. This means you have complete control over your data. OpenAI's cutting-edge AI is used to provide accurate and truthful answers. AskAI will never falsify any information. You can add content and ask questions using 95 languages. You can also ask questions in a language other than the one used to add the content.

Automated service allows you to serve more customers. The AI bot handles all your SaaS business FAQs. Your customer service agents will have to work less. Increase the deflection rate on messaging channels. Agents can concentrate on complex issues and sales. Bot provides accurate answers to customers. When transferred to agents, there is no need to repeat. Conversational bot with NLU, intent detection and conversation. Enterprise grade with top SaaS templates. Automate all the tasks of your bot with one language. AI can suggest improvements to your training data. Use a ready-made URL to share your bot with colleagues. AlphaOS allows you to write custom code for bot actions. Bot authenticates users via your standard log-in.

Hoory is an innovative AI support assistant designed to enhance customer communication and resolve the challenges associated with customer service. With round-the-clock availability and instant responses, Hoory AI guarantees a seamless user experience, eliminating the typical frustrations of customer service interactions. This state-of-the-art tool enables businesses to establish a superior customer service system, increasing efficiency and reducing costs. Additionally, Hoory AI improves the workflow for support agents by offering a shared inbox feature that ensures smooth communication. By leveraging the capabilities of conversational AI, machine learning, and natural language processing, Hoory AI represents the future of customer service. It automates routine tasks, provides immediate responses, and delivers personalized customer experiences, helping businesses handle inquiries more effectively and efficiently.

NewRA is an open-source alternative for AI-based Chatbot applications. It allows you to create interactive AI-based Chatbots with custom prompt inputs. This can be used for Lead qualification, Product Launch, User Onboarding, and Customer Support. OpenAI, Generative AI, Enterprise AI, Langchain, Vector Database, LLM and Function Calling integrations.

Reduce repetitive grunt work by as much as 87% Allow your service agents to solve difficult customer situations and provide more customer service per hour than ever before. Reduce the time it takes to resolve customer problems and provide prompt responses. Increase messaging support and website engagement. Customers can now switch to email and phone support instead. A standalone chatbot can provide fast support, answer customer FAQs, and generate leads. JennyBot works in your live chat window. It deflects more than 80% of common issues, saving you time and money for your human agents. Simpler buying at scale Upsell opportunities are available with value-added support from your agents, and conversational process automation via AI customer service chatbots. You can support your customers 24/7 with instant responses and robotic process automation for tasks such as stock checking, delivery reporting, and ticket creation. Automating customer requests saves your team upto 330 hours per month.

Your automated support solution that delivers exceptional service and brilliant experience at scale. You can deflect up to 60% customer requests before tickets are created. Get instant responses at a fraction the cost. Your Percept.AI agent will seamlessly transfer complicated tickets to your human team using rich conversation context summarization. This will enable your agents to solve tier two and three cases up to 10x faster. Get a comprehensive report of customers' intents using context-aware analytics to gain an advantage and prevent customer problems from happening. Best-in-class natural language understanding ability with over 95% AI accuracy, powered by our proprietary technology built by AI experts from Google/FB/Amazon/Y-Combinator.