Best Inline Help Alternatives in 2024

Find the top alternatives to Inline Help currently available. Compare ratings, reviews, pricing, and features of Inline Help alternatives in 2024. Slashdot lists the best Inline Help alternatives on the market that offer competing products that are similar to Inline Help. Sort through Inline Help alternatives below to make the best choice for your needs

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    IBM watsonx Assistant Reviews
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    IBM watsonx Assistant is a next-gen conversational AI solution—it that empowers a broader audience that includes non-technical business users, anyone in your organization to effortlessly build generative AI Assistants that deliver frictionless self-service experiences to customers across any device or channel, help boost employee productivity, and scale across your business. -User-friendly interface with drag-and-drop conversation builder and pre-built templates. -Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language. -Retrieval-augmented generation (RAG) for accurate, contextual, and up-to-date conversational answers around the clock, grounded in your company's knowledge base.
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    Zendesk Reviews
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    Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.
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    SupportRep Reviews

    SupportRep

    SupportRep.ai

    $14/month/user
    In today's user centric landscape, excellent customer service is non-negotiable. It can be difficult to balance efficiency, personalization and resource management. Enter SupportRep.ai - your catalyst for redefining user support. Our AI-driven platform optimizes the customer experience, increasing satisfaction and resource allocation. Explore SupportRep.ai and its transformative features. Automated Efficiency - Discover how our chatbot automates routine inquiries and frees up your team's valuable time. AI-powered personalized engagement: Enhance customer relationships with AI-powered personalized interactions. SupportRep.ai can be integrated into your system without any technical expertise. Empowered Knowledge Base - Enhance support with a knowledgeable bot by integrating your data. SupportRep.ai is the next generation of user support. Let's explore these game-changing options that are waiting for you.
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    Forethought Reviews
    Forethought will automatically answer repetitive tickets to reduce agents' workload. Forethought uses sentiment analysis to accurately predict and tag incoming calls and reduces manual labor for your team. Customers shouldn't be left waiting in a line. Customers will be connected to the right agents if they are given the opportunity to think ahead. Allow customers to have incoming cases routed immediately and allow more agents to assist them. Forethought can identify and retrieve relevant tickets and articles for agents. Get a complete picture of how Forethought helps your support team. You can create dashboards and reports that you can share with your organization or team. Find the gaps in your knowledge documentation or support operations. Reduce first response time and average handling time to close cases quicker. You can instantly route and escalate tickets, matching customer problems with the right agent. Meet SupportGPT™: the World’s First Generative AI Platform for Customer Support. SupportGPT™ leverages Large Language Models—the same technology behind OpenAI’s ChatGPT—and fine-tunes them on your customers’ conversation history.
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    ThinkHive Reviews

    ThinkHive

    ThinkHive

    $20 per month
    Your knowledge base can be used to create intelligent chatbots called experts that can provide accurate and quick answers to customers' questions, increasing customer satisfaction. An AI-Powered Business Expert can be a chatbot that has been trained in intelligently answering questions about a set or documents. This chatbot can be trained to become an expert on your business processes. Users or team members can talk to the chatbot at any time to gain a better understanding of your business and its processes. The chatbot can upload any documents that describe your business processes. These documents could include policies, procedures, or guidelines. We support the uploading of PDFs at this time. The entire document is not saved, but only the content is. This information is stored securely using Google Cloud servers. Only users who interact with your Expert can access the content.
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    Brainwave Reviews

    Brainwave

    Brainwave AI Technologies

    $49/month
    In Brief : Brainwave automates customer service and can resolve over 70% of inquiries. Our solution automates text based responses and actions. ❌ Problem Support requests can be overwhelming, particularly for B2C/B2B SaaS companies, e-Commerce and Marketplaces, as well as FinTech firms. You probably have a growing number of support tickets. Your current bot, like Intercom or Zendesk only addresses 30% of issues, even after extensive training. This is a time-consuming and costly situation that leads to frustration and customer dropouts. ✨ Our Solution Our Automated Answering Bot - Increases your bot's efficiency by 2 to 3 times, increasing containment by 70 to 90%, by learning from your FAQs and website. - Provides accurate answers to ensure customer satisfaction. - More advanced than a simple search for embeddings in GPT. Our proprietary model automates, executes and collects actions such as collecting leads or booking meetings
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    ultimate.ai Reviews
    Automate complex cases and create powerful experiences. Automate up to 80% written conversations Reduce repetitive requests by your support agents. You can respond to every customer immediately and in all 100+ languages. Integrating AI into your CRM workflows allows you to automatically manage contacts, and execute actions. Automate customer service and free your agents. Automate up to 80% repetitive inquiries and provide 24/7 multilingual customer service. Easy to build and manage your chatbot. Automate up to 80 percent of repetitive support requests. Your agents can focus on more valuable work. 60% of agents' time is spent looking through backend systems. Connect your APIs to your agents and instantly retrieve customer details such as delivery times, product specifications, and password resets. ultimate.ai can be integrated into your existing CRM.
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    Netomi Reviews
    Automatedly resolve customer service queries at the industry's best rate via messaging, chat, email, and voice. You can effortlessly manage unanticipated spikes and unlimited ticket volumes. Our AI is unrestricted and can simultaneously resolve infinite numbers of tickets. The best AI chatbots can see beyond the phrasing to understand your customers' intentions. We tailor each conversation to the customer and their context, just like a human. This results in meaningful, on-brand interactions that actually solve problems. You can provide exceptional support on any channel. You can provide meaningful and effortless solutions no matter where your customers may be. Relax and watch your customer satisfaction rise.
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    Sapling AI Writing Assistant Reviews

    Sapling AI Writing Assistant

    Sapling Intelligence

    $25 per month
    AI assistant for customer-facing departments. Sapling works with messaging platforms and CRMs to assist agents in creating personalized responses. Managers can gain conversational insights that will help them coach and prepare their teams. Sapling offers functionality for autocomplete, spelling, grammar checking, as well as snippets/canned message/text expander. All services can be hosted on-premise or in the cloud to meet security and privacy requirements. The Grammar and Spelling APIs allow Sapling's language models to be integrated into custom applications and use-cases. Sapling Suggest pulls relevant answers from a team knowledge database and allows agents to respond faster to customer inquiries by clicking on the desired response. Instead of giving brittle, decision tree-based chatbots, empower agents.
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    Torvalds Reviews

    Torvalds

    Torvalds

    $249 per month
    Support requests can be handled where your team and users are most comfortable. Let your teams work wherever they feel most comfortable. Torvalds tracks In-App/Email/Slack/Discord and forums to centralize knowledge while allowing your team to interact where your customers are, without having to switch between apps. Torvalds AI Assist allows you to tweak AI generated answers, and keeps your supporters at the wheel. Your team can edit and review responses before sending them to your customers, or Torvalds will auto-answer. Streamline collaboration between your technical support, engineering, and customer success teams by keeping chat-based and ticket-based support in sync. Torvalds triages your issues for you with its shared omnichannel inbox, so that you don't miss a beat. The bi-directional sync makes sure that conversations don't get lost in the app, Discord or Slack, Github, or your team's favorite ticketing system like Zendesk.
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    Worktual Reviews
    Contact Centre, AI Chatbot and Free Live Chat for Improved Business Communication, Team Collaboration, and Optimized Customer Support + Experience.
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    Dialogview Reviews
    Dialogview is the future of customer communications, combining generative AI and a suite tools to elevate customer support as well as virtual conferencing. Dialogview's core mission is to make interactions more efficient, personal and accessible, across all channels including WhatsApp, Facebook Messenger SMS and VoIP. Dialogview automates more than 70% of customer support queries, allowing agents to focus their attention on more complex issues. Tia, powered with advanced machine learning, provides contextual and personalized answers in over 40+ different languages. This ensures that customers feel valued and understood. The platform's omnichannel strategy ensures that no question goes unanswered and enhances customer satisfaction. Dialogview is a web-based conferencing solution that does not require any downloads and is accessible to all participants.
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    Botsheets Reviews

    Botsheets

    Botsheets

    $29 per month
    Chatbots can be programmed to automatically respond to your customers' conversations using AI. Connect your customer's messaging channels to Google Sheets. Use column headers in the sheet to tell AI which data you want to collect. Add your own data into a Google Sheet to trigger automated responses. Manually sorting through chat transcripts can be tedious and error-prone. You also cannot rely on automated chatbot flow to collect data when customers deviate from the script. Botsheets are working in the background, finding and writing the data that you need. Setup takes only 2 minutes, and there is no code involved. It starts working immediately. Add column headers to Google Sheets to ask AI for the data that you need, then connect a message channel with a few clicks. Botsheets extracts the data that you need in seconds and writes it. Add your own data and trigger automated responses by adding a call-to-action.
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    Synthetix Reviews
    Conversational Customer Engagement powered with AI CX channels that are automated and agent-assisted. Self-service has been shown to reduce customer contact by upto 50%, increase engagement, and improve customer satisfaction. Synthetix's intuitive AI-powered FAQ self service software is a quick, efficient and convenient way for customers to find answers and navigate FAQ content. Customers can type naturally-worded questions and save valuable resources from your customer support team. A Synthetix FAQ Chatbot (or Virtual Agent) is the new paradigm in customer engagement. It can help customers find answers and generate new revenue, as well as answer their questions. Our AI-powered chatbot technology does not wait for customers to contact us. It provides help and assistance right from the moment they interact.
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    Dewstack Reviews

    Dewstack

    Dewstack

    $29 per month
    Create, manage, and host intelligent documents that respond to user questions in real-time, enhance user engagement, and promote self-service. Our intelligent Q&A feature allows you to quickly create user manuals and lets your users find answers immediately. Create FAQs quickly and let our intelligent chatbot answer common questions. Use the private workspace for your daily notes, to-dos, and much more. Use the Q&A feature to make it interactive and comprehensive. Create beautiful product documents for your users and stakeholders. Our smart, instant answer widget will improve comprehension.
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    Activechat Reviews

    Activechat

    Activechat, Inc.

    $49.00/month
    2 Ratings
    Complete conversational AI toolbox for customer service teams to provide top-notch service to their clients. Smart AI chatbots – to automate repetitive customer service calls with smart visual chatbot builders, and increase the productivity of your human team. Live chat CRM - Manage all your channels (websites, Facebook, SMS, and Telegram) with one chat app. You can also track the history of every customer communication. Conversational intelligence - To find the right words to communicate with every customer, increase sales, and increase CSAT using conversational AI. Analyze conversations to predict conversions, and reach out pro-actively. We believe that friends don’t need support tickets in order to help each other.
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    Chatbot Builder Reviews

    Chatbot Builder

    Chatbot Builder

    $25/month
    ChatBot Builder is a tool that makes it simple to create and train AI chatbots. These AI chatbots will quickly answer your customer's questions, boosting your sales and support conversations. Chatbot Builder is a powerful AI-based tool for lead capture and automation. Allow customers to engage with personalized, comprehensive support and sales guidance immediately without human intervention. Chatbot Builder AI chatbots analyze CRM and external data and provide accurate responses and suggestions for customers' unique requirements.
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    Aisera Reviews
    Aisera is at the forefront of innovation. It has introduced a revolutionary solution which redefines how businesses and customers thrive. Aisera's cutting-edge AI offers a proactive experience that is personalized and predictive. It automates support and operations across many sectors, including HR and IT, sales and customer service. Aisera empowers its users by providing self-service solutions that are similar to those offered by consumers. Aisera accelerates your journey to a more streamlined future by unleashing the power of digitalization. Aisera automates tasks, actions and critical business processes by leveraging user and service behavioral insights. Aisera seamlessly integrates with leading platforms like Salesforce, Zendesk and ServiceNow. It also works with Microsoft, Adobe, Oracle SAP, Marketo Hubspot and Okta.
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    Thankful Reviews
    Thankful's AI agent is trained and tailored to your business. It works seamlessly within your existing helpdesk and can resolve large volumes of customer questions via email, chat, SMS and in-app channels. Thankful's AI agent is able to understand, connect with, solve, personalize and inform. It's able to deliver a human-like service experience, but with machine-like speed, expertise, and scale. Thankful's agent assistance provides AI intuition for human support staff. It saves them time and effort by collecting all relevant information and suggesting next steps. Every customer problem can be solved by the brand using real-time data, reports, and alerts.
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    Intellecta AI Reviews

    Intellecta AI

    Intellecta

    $99 per month
    Intellecta uses GPT models and is trained using your company's data to respond to customer questions across multiple platforms, including chat, social media and email. Intellecta will enhance your social media presence, by automatically liking and replying to comments, DMs and flagging and removing negative remarks to protect your brand and ad spending. Get real-time insights into your social networks, emails, and chats to better understand your customers' interactions with your brand. This allows you to identify trends and problems early. You can stay ahead in customer engagement. Intellecta allows manual input. Users can upload documents or enter data directly to improve customer support and knowledge integration.
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    Markprompt Reviews
    Give your team AI superpowers to increase support volume instead of increasing staff. Markprompt is integrated into all touchpoints in the agent journey and customer journey. Integrate customer support into your product across all touchpoints. You can integrate customer support into the user experience using our REST APIs and JavaScript libraries. Give your customer service team the tools to automate the mundane so they can focus their efforts on what really matters: delighting the customers. Configure the behavior, design, and instructions of your chatbots, and test them in a play environment before deployment. Learn how customers and agents interact your AI apps in order to identify any gaps in your knowledge.
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    DevRev OneCRM Reviews

    DevRev OneCRM

    DevRev

    $9.99 per month
    A neural engine that is lightning fast for next-generation software development and customer support. Bring the power of LLMs to rebuild your relationship. The auto route, collaboration, and triage are used to solve customer problems in real time. Modern AI can elevate your support team and help you deflect customer questions. Connect your development teams to the impact of their sprints. Get feedback on product improvements and triage customer signals. One shared view for software development and customer support. Live chat, support tickets, and engineering issues all on one platform. Custom objects, views and more allow you to personalize your experience. Extend your experience using APIs and Webhooks. Automate your own workflows, test them, deploy them, and then publish them. Map your work, customers and product data into one system. Modern stack with cloud-native scaling for millions of users. Text, audio and video in real-time and consumer grade. Enterprise-grade compliance and security.
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    Caffeinated CX Reviews

    Caffeinated CX

    Caffeinated CX

    $299 per month
    We train our AI by using your knowledge centre, website, etc. Caffeinated can respond to a client's question based on the responses your team has given in the past. Our AI is constantly learning and adjusting, based on the knowledge center, support policies, tickets and more. Caffeinated tags tickets based on customer sentiment and issues, eliminating manual data manipulation. You can also find out how long it takes to resolve a ticket, the average first response time, and much more. Our AI suggests the Macro that is most relevant to the customer's query. Our AI works across all channels, be it email, chat or sms. Data is the lifeblood of our business and we guarantee you will see results, or your money back.
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    ChatFlow Reviews

    ChatFlow

    ChatFlow

    €29 per month
    ChatFlow is a chatbot creator that uses your website's content as a knowledge base. It can then provide intelligent, real-time responses to customer questions. Chatbots are AI software agents that simulate human conversations over the internet. They can answer your questions and provide help based on the knowledge they have gathered from documents, notes, and your website. In the context of ChatFlow crawlers are automated bots that scan the content on your website to update the knowledge base for the chatbot. They ensure that your AI chatbot is accurate and current by indexing all new and updated content from your website. Use your website's content to power AI chatbots which instantly respond to visitor questions. ChatFlow crawls through your website to build a knowledge database, providing accurate and instant answers to customer queries. ChatFlow uses OpenAI for human-like responses to enhance customer support with minimal intervention.
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    Talla Reviews
    Talla is an AI platform and automation platform that transforms the way businesses provide customer and employee support. Talla can integrate with your existing systems and workflows in order to build machine learning models for routine tasks, answer common queries, and increase productivity. You can quickly resolve issues with conversational support using your existing documents. Use AI to eliminate back and forth communication. We are putting AI at our frontlines of our support experience. Talla is being used to field customer inbound support requests. This will ideally make it the first interaction customers have with Talla. Talla revealed surprising information about our knowledge gaps between customers' needs and the content and answers that we were providing.
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    Mercante Reviews

    Mercante

    Mercante

    $0.22 per message
    Mercante is a user-friendly, cutting-edge B2B service based upon conversational Al. It was designed to address some of the most pressing issues facing modern businesses. We empower businesses to improve customer service, increase conversion rates in email campaigns, and optimize their operations. Mercante can instantly answer questions about your product and convert leads into customers. Mercante is preloaded with a real time intelligent chatbot. Use it to convert website visitors into paying customers and leads by simplifying the cognitive workload. Mercante dashboard allows you to manage your email campaigns, and track important statistics. Mercante's 24/7 instant assistance takes customer service to the next level. Real-time data helps businesses refine their strategies and continually enhance the customer experience.
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    Zowie Reviews
    Zowie is the AI-driven customer service platform for ecommerce. We understand that your customers want to speak to you. You can now use the power of conversation in order to save money, earn money, and impress your visitors at every interaction. With Zowie, there's no need to reinvent the wheel. Drop our solution into your current tech stack and provide personalized support from the first day. Discover why leading brands love Zowie.
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    Sierra Reviews
    Allow your customers to solve problems, get answers, and take action by delivering a natural conversational experience. Deploy a AI agent who is always available, empathetic and aligned with your brand voice and tone. Help customers with their most complex issues - whether it's an exchange or a subscription update. Use analytics and reporting tools to improve your customer experience. Sierra's conversational AI allows your company to create an AI agent that's personalized to your business. Imbue your agent's identity with your company policies, processes and knowledge. This will ensure that your agent represents your business to the fullest. Set goals to help your agent find the best solutions. Create guardrails so they stay on track and in line with your policies. Conversational AI doesn't just mean answering questions. With Sierra, your AI agent is able to take action.
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    atSpoke Reviews

    atSpoke

    atSpoke

    $4 per user per month
    atSpoke is your ticket for a faster, better service desk. Turn messy Slack IT support channels into a convenient service desk. AI can automatically resolve 40% of all tickets instantly. Automate triage, classify, and assign service tickets using AI. Integrate tools into tickets to trigger actions. atSpoke is a modern workplace support desk that removes the complexity of traditional IT ticketing for faster, better internal support. Every team can use powerful ticketing that is easy to use and built for speed. Machine learning automates both knowledge and service requests. Conversational ticketing designed to work with Slack and Teams, email, web, SMS, and Teams. Integrate your tech stack to get more done within tickets. For the best chat experience, purposefully designed to work with Slack. AtSpoke is available to all employees in seconds. AI that automates repetitive agent tasks can increase efficiency.
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    Algomo Reviews

    Algomo

    Algomo

    $9 per month
    In less than four minutes, automate and optimize customer support using a ChatGPT bot. Your bot will answer questions, escalate them to an agent, if necessary, and require no training or maintenance. You offer the best online shopping experience. Upgrade customer convenience to ensure that no cart is abandoned. You can easily guide customers through complex workflows such as returns and refunds or changes to delivery details. Our technology allows customers to self-serve and frees up support agents to handle more complex cases. Our AI technology can quickly solve simple cases, such as shipping and ordering status, product inventory, and warranty information, giving customers the information they need.
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    My AskAI Reviews

    My AskAI

    My AskAI

    $19.99 per month
    Instant answers for your audience on all your content. You can save hours scrolling, scrolling, searching, waiting, and reading. Join the 12,325 businesses, creators and others who already use My AskAI. Customers, employees, and followers will no longer have to ask the same questions or drown in documents. Instead, they can get faster, more intelligent answers. After processing, your files are deleted and only the text is kept. This is done using bank-grade encryption (AES-256) and stored in an isolated container. Your AskAI is the only one who can access your content. You also have full control over who has access to it, including password protection. My AskAI complies with the GDPR regulations. This means you have complete control over your data. OpenAI's cutting-edge AI is used to provide accurate and truthful answers. AskAI will never falsify any information. You can add content and ask questions using 95 languages. You can also ask questions in a language other than the one used to add the content.
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    alphachat Reviews

    alphachat

    alphachat

    €399 per month
    Automated service allows you to serve more customers. The AI bot handles all your SaaS business FAQs. Your customer service agents will have to work less. Increase the deflection rate on messaging channels. Agents can concentrate on complex issues and sales. Bot provides accurate answers to customers. When transferred to agents, there is no need to repeat. Conversational bot with NLU, intent detection and conversation. Enterprise grade with top SaaS templates. Automate all the tasks of your bot with one language. AI can suggest improvements to your training data. Use a ready-made URL to share your bot with colleagues. AlphaOS allows you to write custom code for bot actions. Bot authenticates users via your standard log-in.
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    IngestAI Reviews

    IngestAI

    IngestAI

    $39 per month
    Your knowledge base can be transformed into a ChatGPT-like context aware bot. Upload your docs: technical documentation, educational program materials, product/services description, etc. You can create a bot in minutes using your favorite app. ChatGPT/AI-generated answers to questions about relevant materials. Free plan for up to 3 bots. 1K requests, 10K tokens and a 10Mb dataset. IngestAI allows you to quickly create and deploy ChatGPT-like chatbots that answer questions based on knowledge-based (technical documentation or educational program content, company knowledge, etc.). OpenAI will generate relevant and accurate answers about your product if you upload your knowledge base to IngestAI. Our new users are encouraged to spend just 2 minutes creating their first bot on Telegram.
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    Gaspar AI Reviews

    Gaspar AI

    Gaspar AI

    $4 per user per month
    Gaspar AI is the intelligent AI partner you need for optimal service desk operations. It uses Generative AI for instant auto-resolution of 40% of recurrent employees requests on Slack Microsoft Teams & Jira Service Management – so there is no need to switch platforms or workflows to automate repetitive processes such as employee onboarding. Admins can take full control of their Gaspar AI deployment through an easy-to use portal. Gaspar AI's dashboard analytics provides IT leaders with a comprehensive overview and real-time monitoring key KPIs. The proactive insights feature allows IT teams to improve knowledge sharing, management and create the ultimate knowledge base.
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    Percept.AI Reviews
    Your automated support solution that delivers exceptional service and brilliant experience at scale. You can deflect up to 60% customer requests before tickets are created. Get instant responses at a fraction the cost. Your Percept.AI agent will seamlessly transfer complicated tickets to your human team using rich conversation context summarization. This will enable your agents to solve tier two and three cases up to 10x faster. Get a comprehensive report of customers' intents using context-aware analytics to gain an advantage and prevent customer problems from happening. Best-in-class natural language understanding ability with over 95% AI accuracy, powered by our proprietary technology built by AI experts from Google/FB/Amazon/Y-Combinator.
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    NewRA Reviews

    NewRA

    NewRA.Ai

    $39/month/user
    NewRA is an open-source alternative for AI-based Chatbot applications. It allows you to create interactive AI-based Chatbots with custom prompt inputs. This can be used for Lead qualification, Product Launch, User Onboarding, and Customer Support. OpenAI, Generative AI, Enterprise AI, Langchain, Vector Database, LLM and Function Calling integrations.
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    Jenny Reviews
    Reduce repetitive grunt work by as much as 87% Allow your service agents to solve difficult customer situations and provide more customer service per hour than ever before. Reduce the time it takes to resolve customer problems and provide prompt responses. Increase messaging support and website engagement. Customers can now switch to email and phone support instead. A standalone chatbot can provide fast support, answer customer FAQs, and generate leads. JennyBot works in your live chat window. It deflects more than 80% of common issues, saving you time and money for your human agents. Simpler buying at scale Upsell opportunities are available with value-added support from your agents, and conversational process automation via AI customer service chatbots. You can support your customers 24/7 with instant responses and robotic process automation for tasks such as stock checking, delivery reporting, and ticket creation. Automating customer requests saves your team upto 330 hours per month.
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    AskHandle Reviews

    AskHandle

    AskHandle

    $59/month
    AskHandle, a personalized AI system, is based on advanced generative AI (GAI) and natural language processing. It allows organizations to harness the incredible capabilities of retrieval augmented generation by simply adding information to data sources. AskHandle is a simple and easy-to-use tool for creating and managing AI-powered chatbots. This allows businesses to streamline their internal and external customer service processes.
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    Caden AI Reviews
    We help customer service representatives quickly and efficiently create responses to messages. Our platform streamlines this process, allowing representatives to create responses quickly and efficiently. This saves them time. Caden will take your customer service response game to a new level. You can save time by training the program to respond in your style simply by replying to many emails. Caden's customization options let you make it your own, whether you want it to be professional or have a little personality. Caden AI, an amazing tool created exclusively for customer service/support agents, aims to revolutionize email communications. Our innovative platform combines email templates with artificial intelligence to generate intelligent replies for incoming messages if templates are not available.
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    Tymely Reviews

    Tymely

    Tymely

    $1.50 / resolution
    Finally, AI can support customer service tickets better than real agents. Bring a new level of service to your retail. Tymely integrates into all your systems, and uses Generative AI for end-to-end handling of the most complex customer service queries (email and chat), including initiating refunds, exchanges, coupons, and any other actions that agents take. Tymely's experts check each AI response in real time before it is submitted. This results in better-than-human-level accuracy, while keeping the low-cost and high-speed of AI, 24x7. Our native English-speaking experts in customer service verify each AI-generated answer and add a human touch. This ensures that your customers receive the high-quality and empathetic support they desire. Surprise your customers by providing a timely service 24 hours a day. We guarantee a First Resolution Time of 20 minutes on average.
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    Desku.io Reviews

    Desku.io

    Desku.io

    $19 per month
    Unify your omnichannel platform with AI to deliver personalized and tailored experiences. Identify new opportunities and convert visitors to deliver customer satisfaction. Your ticket to hassle free tech support. A lot of customer questions but in an organised way. Chat your way to a successful business! Live chat allows you to connect with your customers 24/7 in real time. Engage your customers better. Let your customers find the information that they need about your product or service by letting them search for it themselves. Upload articles that relate to tips, tricks and how-tos. Also, include relevant video links and other sources of information. Say "Hello" to your best friend. Instantly respond to customer questions, even when the support team is not present. Create your own chatbot by dragging and dropping the conversational interface.
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    Tactful AI Helpdesk Reviews

    Tactful AI Helpdesk

    Tactful AI

    $39 per user per month
    Engage, convert, and retain customers using the touchpoints that they prefer. Multilingual AI-powered self service that understands customers' intents. Automatically localize your language to match the preferences of your customers. Customers can instantly get answers to their questions and concerns. AI-powered self service converts booking, refund, or purchasing requests into a place order. No need to contact an agent to cancel or complain about products. Let your team get on with the important things and free up time for repetitive tasks. Keep track of all aspects of your current operations, including sales, marketing, and customer support. Get a complete view of workflow and analytics for business users by supporting them with the management dashboard and analytics. All live conversations across channels can be managed by live agents from one unified desktop.
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    Deepdesk Reviews

    Deepdesk

    Deepdesk

    €500 per month
    AI-powered Agent Assist empowers human agents. Your contact center will be more efficient, have fewer response times, and cost less. Happy customers. Our neural networks are trained using your historical data to provide you with automated suggestions and the best answers to customer questions. Every interaction with a customer brings better results. Increase employee response time and concurrency. We measure this in realtime savings. Our metric is the number characters that are automated per conversation. Our AI can understand customer conversations and automate repetitive processes. Your customers and employees will be happy while reducing operational costs. Deepdesk is an AI customer support platform that understands conversations and automates repetitive processes. This helps to create satisfied customers at lower costs.
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    Knowmax Reviews
    A platform for AI knowledge management created by CX specialists with more than 10 years of experience in Omnichannel Customer Service. A great customer experience is no longer an advantage. It's a requirement. Knowmax makes every conversation count. We provide self-care assistance and guides across all touch points to ensure seamless customer interactions. With AI-backed knowledge management system, Empower support advisors as well as customers. Semantic Search improves the ability to find information, reduces the time it takes to access the right information, and ensures that the first contact is made with the correct person. Harmony in the information that is sent to customers via digital and assisted channels is essential. Otherwise, customer experience can be a disaster. Your Champions should be empowered with the right tools to help them take the best action and solve customer queries in a matter of seconds.
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    Chatlas Reviews

    Chatlas

    Chatlas

    $25/month/user
    Our chatbot integrates seamlessly with your website and allows you to provide excellent support and customer service around the clock. What makes our chatbot unique? It's powered by artificial intelligence technology, which leverages the information that we've meticulously modelled. Our chatbot can understand and respond to your customers' questions in a personalized, efficient manner. With our AI chatbot you can say goodbye to long response times and repetitive work. It can handle a variety of customer queries - from simple information requests to complex problems. Our chat bot can give accurate and current answers by using the information we have modeled. This ensures that your customers get the help they need in real time. Our chatbot not only increases customer satisfaction, it also saves time and money. It can handle several conversations at once, reducing waiting time.
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    versaChat-AI Reviews

    versaChat-AI

    vInnovate Technologies

    $50
    versaChat AI is a Digital Assistant for Enterprises that allows you to serve clients 24/7 without human interaction. It responds intelligently by leveraging advanced technology including NLP, Machine Learning, and advanced analytics. It's an AI powered 'bot which breaks down user-- provided text or voice input/instructions/questions to identify words, sentences, and parts of speech, and formulate smart responses as well as followIt uses an OpenSource RASA framework with microup actions. service architecture. This makes it scalable, and allows bot services to be developed gradually over time by the entire organization. It is also a 'bidirectional' solution. This means that it can connect to both the outside world via proprietary Chatbot engines like ChatGPT and the organization's own internal data systems in order to create a personalized response.
  • 47
    Twixor Reviews
    Run multiple campaigns on different channels, such as WhatsApp, Facebook Messenger and Google Business Messaging. By establishing a conversational flow, publishing on omnichannel and analyzing every report, you can reap the benefits of sales. Engage consumers and deliver detailed responses in the form rich snippets, while customizing each one to fit any situation. Data visualization and populating data can enhance customer experience. AI chatbots that are constantly improving will power your conversations. Take control of your customer service management by auto-segmenting inquiries to the appropriate agent, triggering handoffs as needed, and taking complete control over your support management. Intelligent assistants can automatically identify the user's intent by using NLP, and then respond with solutions that are specific to their intent. The response is based on pattern recognition and metadata extracted from service providers or databases. Track everything that happens across all your channels to maintain a great customer relationship.
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    AlphaBot Reviews

    AlphaBot

    AlphaBot

    $49.95 per month
    With AlphaBot, your customers will feel like they are chatting with you. No more annoying bots or dead-end conversations. It will always turn to you for help when it faces a new problem. It adapts and learns to ensure future queries are handled more expertly. It is the tireless support that continues to improve. Handle thousands of requests from customers simultaneously, accurately and tirelessly. No complicated manual updates required. AlphaBot can be updated through simple conversations. This will ensure accuracy. AlphaBot comes equipped with a chat button to answer questions instantly. Start by giving it information about your business so that it can tailor its assistance. AlphaBot will ask you for an answer if it encounters a query that is unknown. This ensures accurate and relevant support without unnecessary confusion. Your language style does not affect AlphaBot's responses when you answer its queries. The bot's responses are professionally crafted, ensuring that communication is professional.
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    Build Chatbot Reviews

    Build Chatbot

    BuildChatbot.ai

    $19 per month
    1 Rating
    Build Chatbot is an online platform that caters to professionals, businesses, and individuals who want to elevate their online interactions. It is a versatile tool for engaging and efficient communication. Build Chatbot is a no-code chatbot that extracts data from different formats, including audio and video. It then uses this data to auto-train bots so they can provide precise responses. This saves time, increases engagement and could increase conversions by up to 40%. Build Chatbot's user-friendly interface ensures a responsive, efficient, and satisfying online experience. This makes it a valuable tool both for individuals and businesses. Register for Free. Over 5K websites worldwide use the plugin.
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    ChatMasters Reviews

    ChatMasters

    ChatMasters

    $29.99 per month
    AI-based customer service solutions can empower your business. Integrate our AI solutions seamlessly to enhance customer service, reduce costs and personalize the client experience. After dealing with poor customer service for a lifetime, I thought we could simply connect customers with AI to make it work like magic. The reality was far from simple. Businesses can reduce their overhead costs and manual labor by implementing AI-powered bots. ChatMasters automates routine tasks and can save you a lot of money in the long-term. ChatMasters allows you to provide accurate and consistent responses to customer queries. Our chatbots will handle your queries efficiently, ensuring you provide top-notch customer service. Never miss an opportunity to assist a customer no matter what time it is. ChatMasters chatbots are available 24/7 to ensure that your customers have access to help when they need it.