Infocon Systems User Reviews

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  • Name: Anonymous (Verified)
    Job Title: Programmer
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Pleasure Working with the Infocon Team

    Date: May 01 2025

    Summary: One of our customer needed an EDI build, having worked with several vendors in the past, Infocon was diligent, prompt and very knowledgeable. If you are looking for a EDI provider that really cares about their clients, Infocon Systems for you!

    Positive: It was absolutely amazing working experience with the Infocon team. Their sales team including Tech/Customer Support has been great.

    Negative: They are very professional and responsive. Their EDI system is easy to use and works great. No complaint.

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  • Name: Anonymous (Verified)
    Job Title: Office Manager
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent EDI Integration

    Date: Apr 30 2025

    Summary: I like the EDI platform, it makes easy to get orders from customers. Sharing documents like Ship notices and invoices are just a couple clicks of my mouse.

    Positive: They made EDI simple for me. I do not need to enter my invoice twice, Infocon Systems inputs it into Quickbooks for me.

    Negative: Currently we don't have any cons to share. Our. Technical support is also good.

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  • Name: Anonymous (Verified)
    Job Title: Project Manager
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Responsive EDI Platform

    Date: Apr 15 2025

    Summary: We contacted Infocon Systems for a complicated integration. They implemented very fast. Their customer support is also excellent.

    Positive: Infocon systems provide responsive platform to users so we can easily mange our task on any device.

    Negative: We are good with Infocon Systems. They are good provider of EDI services.

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  • Name: Shuchi S.
    Job Title: Project Manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Technical Support

    Date: Apr 09 2025

    Summary: I would recommend Infocon Systems to everyone. Infocon team is very fast and experienced. They provide instant solutions for any issue.

    Positive: Infocon Systems provides excellent technical support. They truly understand user issues and providing prompt and effective solutions very fast.

    Negative: The web portal needs to optimize little bit for mobile. But overall experience is great with Infocon Systems.

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  • Name: Shilu G.
    Job Title: Software DEveloper
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Complete integrated solution

    Date: Apr 04 2025

    Summary: Infocon is a excellent provider of EDI and integration services. They offer a completely integrated solution at a best price of other providers.

    Positive: Infocon Systems offer a completely integrated solution to meet our business needs. Technical Support team is also very responsive.

    Negative: Working fine for me, response time little bit slow

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  • Name: Anonymous (Verified)
    Job Title: Export Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great value, easy to use features, just all around excellent product

    Date: Mar 20 2025

    Summary: Easy to use, friendly service, 24/7/365 Support, and will integrate to any internal system. Best EDI value in the marketplace.

    Positive: Very functional and easy to use. Everyone comments on the improvement over former product, and how this has made the order processing so much faster.

    Negative: No issue so far, I would love to have mobile where I can send invoices and POs

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  • Name: Anonymous (Verified)
    Job Title: Sr.
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best EDI Provider!

    Date: Feb 18 2025

    Summary: Great! They have always been responsive and so knowledgeable when running up against a new problem. System is very easy to use.

    Positive: Infocon Systems is easy to use, easy to learn and the support is great. You can submit a question online or call for immediate assistance.

    Negative: There is nothing that we do not like with Infocon Systems. I like all the stuff.

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