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Description
Achieve greater precision in results with the Inbenta Semantic Search Engine, which comprehends the intent behind customer inquiries. As the most commonly utilized self-service feature, found on 85% of websites, the capability to present the most pertinent information can significantly impact the quality of the customer experience on your site. Inbenta Search aggregates information from various customer relationship management platforms like Salesforce.com and Zendesk, as well as other specified online sources. By leveraging Inbenta's Symbolic AI and Natural Language Processing technologies, this advanced semantic search system effectively interprets user questions, swiftly provides the best answers, and helps lower your support expenses. Furthermore, adopting Inbenta's Symbolic AI technology eliminates the need for extensive data training, allowing for rapid deployment and immediate advantages from the Inbenta Search engine. This means that businesses can enhance customer satisfaction while also streamlining their operational costs efficiently.
Description
Objective is a versatile multimodal search API designed to work seamlessly with your needs, rather than requiring you to adapt to it. It comprehends both your data and your users, providing natural and relevant search outcomes even in cases of inconsistencies or gaps in the data. With the ability to understand human language and analyze images, Objective ensures that your web and mobile applications can interpret users' intentions and connect them with the visual meanings embedded in images. It excels in recognizing the intricate relationships within extensive text articles, allowing for the creation of contextually rich search experiences. The secret to top-tier search capabilities lies in a harmonious combination of various search techniques, focusing not on a singular method but on a well-integrated approach that incorporates the finest retrieval strategies available. Additionally, you can assess search outcomes on a large scale using Anton, your dedicated evaluation assistant, which can evaluate search results with remarkable accuracy, all through an easily accessible on-demand API. This comprehensive solution empowers developers to enhance user experience significantly.
API Access
Has API
API Access
Has API
Integrations
Genesys Cloud CX
NTT Cloud Communications
NiCE Workforce Management (WFM)
Salesforce
TCS BaNCS
Zendesk
Integrations
Genesys Cloud CX
NTT Cloud Communications
NiCE Workforce Management (WFM)
Salesforce
TCS BaNCS
Zendesk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Inbenta
Founded
2005
Country
United States
Website
www.inbenta.com/en/products/search/
Vendor Details
Company Name
Objective
Founded
2021
Country
United States
Website
www.objective.inc/