MikMak, a SPINS company, is a global software company that provides a leading commerce intelligence and orchestration platform for multichannel brands, helping them grow in real-time.
In January of 2026, MikMak was acquired by SPINS, bringing together two category leaders in commerce intelligence and best-in-class data and insights. The combined entity provides brands with an unrivaled, unified view of availability, point-of-sale performance, and consumer behavior, globally and in real-time.
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CTM is a cloud-based conversation analytics and lead management platform designed to connect marketing attribution with customer communications and sales outcomes. Formerly known as CallTrackingMetrics, the software provides call tracking, conversation intelligence, lead routing, and contact center functionality. Its call tracking technology uses dynamic number insertion to attribute incoming calls to specific advertising campaigns, keywords, websites, and marketing channels. The platform also tracks SMS conversations, website form submissions, and online chats to provide a consolidated view of customer engagement. AI-powered analytics automatically transcribe, summarize, score, and analyze conversations to identify customer sentiment, purchasing intent, and potential sales opportunities. CTM includes AI voice agents that can answer inbound calls, qualify prospects, schedule appointments, and route inquiries to appropriate team members. Workflow automation tools support lead distribution, customer follow-ups, notifications, and CRM updates based on configurable business rules. Its reporting capabilities include real-time dashboards, advertising ROI analysis, agent performance monitoring, and campaign attribution reports. CTM integrates with marketing, analytics, and CRM platforms through native integrations, APIs, webhooks, and customizable automation tools.
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GroundTruth
We provide geomarketing solutions centered around location that aim to boost traffic and sales within physical stores. By utilizing our first-party location data and insights, our partners gain a deeper understanding of their operations, enabling them to effectively engage with their consumers through targeted audience and location strategies, assess sales performance in real-time, and enhance their forecasting capabilities. This approach not only drives immediate results but also fosters long-term growth for businesses.
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Adentro
Adentro serves as a marketing platform focused on visit-based strategies, aimed at assisting physical businesses in linking their online promotions and digital initiatives to actual store visits, thus providing marketers insights into customer foot traffic and conversion rates at their locations. By connecting to a business’s branded guest WiFi, customers allow Adentro to gather visit and behavior-related data, which is then enhanced using a vast network of nearly 100 million customer profiles to create tailored audience segments; this platform also features a comprehensive dashboard that displays key performance indicators and facilitates the activation of automated marketing campaigns across various channels, including popular platforms like Facebook, Instagram, TikTok, email, and SMS. Furthermore, Adentro integrates seamlessly with sectors such as retail, food and beverage, entertainment, and hospitality, empowering brands to collect first-party data directly in-store, analyze it in conjunction with an expansive dataset, effectively target or re-engage their customers, and assess the tangible outcomes of their digital marketing investments, thereby enhancing their overall marketing efficacy. This multifaceted approach not only streamlines marketing efforts but also offers actionable insights that can significantly influence business strategies.
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