Impel Description
Impel's complete platform combines the best of breed digital merchandising, communication, and imaging applications with industry's most advanced conversational AI technology. It's a technology platform that is always on, which engages, educates, and influences shoppers at all touchpoints, from the first click to the last sale. Impel delivers engaged shoppers and more confident buyers. Conversational AI that delivers extends the white glove service. Our conversational AI will take care of the rest so your sales and service staff can concentrate on closing deals and nurturing high-value leads. Advanced imaging technology makes your car shine online. This DIY photo solution delivers professional-grade results.
Impel Alternatives
iPaper
iPaper is a premium SaaS solution that allows you to convert your printed leaflets and catalogs into fully interactive shoppable flipbooks that can be pushed across all your digital channels.
You can embed and share your flipbooks across all marketing channels and your website. Our platform automatically makes sure that it looks good in any scale and on any device.
iPaper’s main features are all focused on enabling you to drive traffic and increase sales.
You can create a shopping basket inside your flipbook and provide a way for your visitors to buy directly from within the catalog.
You can also enrich your flipbooks with images, videos, product links, forms, newstickers, pop-ups and call-to-actions to make them more engaging for visitors and guide them further along their buying journey.
However, adding or editing these enrichments manually can be very time consuming. With iPaper this can be done automatically with enrichment automation.
Getting started with iPaper is much more than just creating a catalog that looks good. It is built to help retailers create an automated interactive marketing channel that will drive traffic and inspire shoppers to buy.
Learn more
Vehicle Acquisition Network (VAN)
Vehicle Acquisition Network (VAN) is an automotive software platform built to help car dealerships acquire high-quality used vehicles directly from private sellers—without relying on auctions. As wholesale prices rise and vehicle availability tightens, VAN empowers dealers with tools to source inventory faster, more profitably, and with greater control.
VAN aggregates local FSBO (for-sale-by-owner) listings, applies real-time market data to assess profitability, and automates communication with sellers at scale. Buyers can manage leads, track seller conversations, and streamline acquisition workflows through an intuitive CRM-style dashboard designed specifically for dealership teams.
For dealers who don’t have dedicated acquisition staff, VAN offers a Managed Buyer program, pairing stores with expert buyers who actively source, engage, and negotiate with private sellers on their behalf—saving time and boosting acquisition volume without internal hiring.
VAN is trusted by hundreds of dealerships across North America—from independent rooftops to franchise groups—looking to beat Carvana and CarMax at their own game. It's the smarter way to buy cars.
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11Sight
11Sight is an AI-driven customer engagement platform that equips businesses in automotive and hospitality with always-available AI Agents. These digital agents work around the clock to act as service reps, front desk concierges, sales assistants, and outbound communicators—handling everything from appointment booking to proactive customer outreach. Customers experience faster responses, accurate routing, and immediate assistance through chat, video, or kiosks, while businesses save time and resources. The outbound agent is especially valuable for dealerships and service providers, sending reminders, alerts, and notices that keep clients engaged and reduce missed appointments. Hotels and hospitality providers can elevate guest check-ins by combining kiosks with instant escalation to live agents when needed. 11Sight also integrates seamlessly into existing operations, ensuring smoother workflows across multiple channels. Clients have reported doubled revenue, reduced no-shows, and significant boosts in customer satisfaction after deploying 11Sight AI Agents. By blending automation, AI intelligence, and omnichannel support, 11Sight empowers revenue teams to generate more pipeline and deliver white-glove service at scale.
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Numa
Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
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Pricing
Free Trial:
Yes
Integrations
Company Details
Company:
Impel
Year Founded:
2013
Headquarters:
United States
Website:
spincar.com
Media
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Training Videos
Customer Support
Business Hours
Online Support
Impel Features and Options
Auto Dealer Software
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Impel Lists
Impel User Reviews
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