SMS Storetraffic
Smart, efficient, anonymous People Counters & Analytics to the real world.
Our solution allows for easy deployment, capture, analysis, and reporting of the number people who enter a physical place. Optionally, we can also capture and report occupancy in real time.
We assist Retailers, Universities, Casinos, Places of Worship, Office Buildings, and other industries in analyzing and taking action on their people traffic trends.
We offer a special package for retailers to measure performance on traffic, including conversion rate and service levels. Our direct integrations make it easy to combine POS data with staff data. The Retail Equation simulator lets users run simulations to improve sales. It can also be used as a learning tool to understand how traffic, staffing, conversion rates, and quality service relate.
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Forethought
Forethought is the most advanced generative AI agent for customer support and your 24/7 AI team member. Trained on your unique data sets and upholding the highest security protocols, Forethought delivers natural conversations through AI and eliminates inefficiencies to improve response times, resolution rates, and customer satisfaction scores at every interaction.
- Add an AI Agent that is a 24/7 team member, reducing workload so your team can focus on delivering exceptional support.
- Only Forethought ingests historical and current ticket data for AI specific to your business needs to deliver a personalized experience.
- We're not just about meeting privacy standards – we're setting them, to keep you and your data secure every step of the way.
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ChattiLive
ChattiLive is an advanced live chat agent powered by AI and built on ConversionIQ's HyperCognitive conversational intelligence, which revolutionizes the traditional website chat experience into a strategic, automated, and conversion-focused engagement tool. By accurately interpreting visitor intent, context, sentiment, and behavior in real time, it delivers tailored and on-brand responses that help steer users toward achieving business objectives. Unlike manual live agents and basic chatbots, it offers sophisticated conversational flows that engage visitors around the clock, effectively capture leads, assist with product inquiries or sales processes, and seamlessly escalate issues to human representatives when necessary, while maintaining consistency with your brand's voice and tone. By conducting in-depth analysis of queries—focusing on semantics, intent, emotion, and context—it ensures relevant and goal-oriented interactions that adapt to the specific needs of visitors, ultimately enhancing conversion rates, improving customer experiences, and boosting operational efficiency. This innovative solution not only optimizes user engagement but also provides valuable insights for continuous improvement in business strategies.
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IBM Watson Text to Speech
IBM Watson Text to Speech allows you to transform written content into lifelike audio, enhancing customer engagement and experience by facilitating interactions in various languages and tones. This service not only boosts user accessibility for individuals with diverse abilities but also provides audio solutions that promote safe driving by preventing distractions. By automating customer service processes, you can significantly improve operational efficiency and reduce wait times for users. As a cloud-based API, Watson Text to Speech seamlessly integrates into existing applications or works with Watson Assistant to deliver natural-sounding audio in multiple languages and voices. By giving your brand a distinct voice, you can foster deeper connections with customers, ensuring they feel understood in their native language. Additionally, this technology opens up new avenues for enhancing user experience, ultimately leading to greater satisfaction and loyalty.
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