HelpOnClick Live Chat Description

HelpOnClick is an innovative cloud-based live chat and help desk software tailored for small and medium-sized enterprises. Its user-friendly interface enables businesses to engage with their website visitors effortlessly, enhancing customer support and boosting sales in the process. The Live Chat software from HelpOnClick comes equipped with a range of features, including real-time traffic tracking, customizable alerts, icons, and messages, a virtual chat agent, as well as compatibility with popular platforms like Facebook, Drupal, WordPress, and Joomla. Furthermore, this solution empowers businesses to create a more interactive and responsive online presence.

Pricing

Pricing Starts At:
$12.00/month/user
Pricing Information:
Discounts are available for quarterly and annual plans. Pricing starts at $7.2 per user per month.
Free Trial:
Yes

Integrations

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Company Details

Company:
HelpOnClick
Year Founded:
2004
Headquarters:
United States
Website:
www.helponclick.com

Media

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Product Details

Platforms
Web-Based
Mac
Windows
Android App
iPhone App
iPad App
Types of Training
Training Docs
Customer Support
Online Support
Business Hours
Live Rep (24/7)

HelpOnClick Live Chat Features and Options

Help Desk Software

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat Software

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Customer Service Software

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

HelpOnClick Live Chat User Reviews

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