Headset Integrations

Dialpad Connect is a comprehensive AI-driven communication platform that unites voice, video, and messaging channels to improve both internal teamwork and customer engagement. The platform provides smart features such as live call transcription, voicemail transcription, AI-powered call recaps, and recommended next steps, allowing users to be fully present in conversations without missing key details. It offers deep integration with leading business applications including Salesforce, Microsoft Teams, Zendesk, and Google Workspace, creating a seamless experience across tools. Built on a resilient dual-cloud architecture, Dialpad ensures enterprise-level performance with 24/7 support, disaster recovery, and a 100% uptime service level agreement. Privacy and security are foundational, with certifications like GDPR, HIPAA, ISO, and SOC 2 safeguarding user data. Dialpad Connect supports a broad range of business sizes, from small teams to large enterprises, enabling better communication and faster decision-making. Its AI capabilities also include live coaching for agents during calls and detailed analytics to improve customer satisfaction. This platform empowers businesses to transform every conversation into a valuable opportunity.

BLAZE is the award-winning, AI-Powered Cannabis Retail Platform, purpose-built for dispensary growth. Founded by former cannabis operators, we genuinely understand the business, offering the gold standard in support and constantly pushing out new, intelligent features. Our powerful AI core is focused on driving unprecedented automation. This means huge labor and cost savings for your team, all while maximizing sales across every channel. The BLAZE ecosystem is your unified, all-in-one solution: BLAZE Retail POS: A fast, intuitive, web-based system perfect for high-volume sales. BLAZEPAY: Integrated payments that eliminate cash headaches and instantly boost your average ticket size. BLAZE ECOM: Complete omni-channel commerce (Online Menu, Mobile App, Kiosks) designed so you fully own all your customer data. BLAZE Sites: A dynamic CMS for compliant, professional website control. We take compliance seriously with automated Metrc and BioTrack integrations, and our robust API ensures seamless, deep integration with any enterprise system you need. Simply put, BLAZE is how you future-proof your retail business.

Divvy's seamless expense management software is combined with business cards, so you don't have to process another expense report. Divvy allows you to leverage faster expense reporting, enforceable spending budgets, and a single platform that provides real-time visibility into all your spend. Are you ready to streamline and gain more control over your spend management? Get Divvy today and empower your team to save time (including your own). Divvy gives their customers a strong credit line that makes it virtually impossible to go over budget. Divvy makes it easy to avoid costly expense resorts and simplifies the AP process - all for no cost.

PROTEUS420 is an adaptive and intuitive ERP software that has been delivery real-time data and business intelligence to the Cannabis Community since 2008. The only C-Suite ERP and Single Source software, PROTEUS 420 is the all-in-one business solution for Cultivation, Manufacturing, Distribution, Retail/POS, Delivery, and Financial reporting. PROTEUS420 is tested, trusted, and industry-approved by owners and operators in every legal marketplace. A technology partner for your growth working with vetted and relied integrations. Built on the foundation of Loss Prevention, PROTEUS420 integrates with all state reporting systems - Metrc, Leaf, and BioTrack. PROTEUS 420 is Peace of Mind for your cannabis business.

The most trusted platform for cannabis marketing. The best platform for cannabis marketing. Increase retention, increase revenue, build customer loyalty, and create smarter cannabis marketing campaigns. The best way to increase foot traffic and build customer loyalty in a dispensary is to create loyalty programs. You can increase customer retention, satisfy customers, and convert one-time customers into loyal customers by rewarding them with points for every purchase. For cannabis businesses, text messaging is the most cost-effective and efficient way to reach potential customers. Our FCC-compliant dispensary marketing tools allow cannabis businesses to target their customers more effectively and personalize their experiences to ensure a better ROI.

Greenline's multi-platform system for iOS, Android, and web POS, provides the versatility and the tools you need to help you protect your license. Greenline's smart compliance suite with easy, accurate reports can help you save hours of manual entry, no matter how large your operation. We understand cannabis retail, you can rely on us.

An effective and user-friendly point of sale and inventory management system designed specifically for both medical and recreational marijuana businesses is available, starting at just $50 a month. This system simplifies transactions and inventory tracking tailored for dispensaries and farms while offering integrated METRC reporting features. It allows users to generate sales, compliance, and tax reports efficiently for both medical and recreational facilities, facilitating complete monthly and quarterly reporting in a matter of minutes. Additionally, the system supports cannabis industry-compliant equipment including scales, cash drawers, scanners, printers, and labels suited for dispensaries. Users can print their own barcodes or utilize existing ones, making it easy to manage and track barcodes and SKUs for each package. At the point of sale, barcodes can be scanned to enhance accuracy, and importing products from METRC or previous POS systems is seamless. New products and categories can be quickly added, and pricing can be adjusted before or after tax, with automatic tax calculations during sales. Moreover, the ability to host multiple tags under a single product ensures versatility and organization in inventory management. Overall, this comprehensive solution streamlines operations for cannabis businesses, ensuring compliance and efficiency.

NCR Voyix presents an extensive array of retail solutions aimed at improving customer interactions and optimizing store management. Their platform combines point-of-sale systems, payment processing, back-office operations, and eCommerce features, allowing retailers to effectively oversee both physical and online sales channels. With a rich heritage spanning over 135 years in the retail sector, NCR Voyix has positioned itself as a frontrunner in providing award-winning technologies, serving more than 100,000 stores worldwide. Their innovative solutions are designed to enable retailers to keep pace with customer expectations, enhance service delivery, and boost operational efficiency. By utilizing the expertise offered by NCR Voyix, retailers can integrate different elements of their operations, such as POS systems, payment methods, analytics, and customer loyalty initiatives, to create a fluid and captivating shopping experience. Ultimately, this holistic approach not only benefits retailers but also significantly enhances the overall customer journey, fostering greater satisfaction and loyalty.

Our all-encompassing cannabis management software and business platform addresses the necessary components for compliant seed-to-sale tracking and data reporting across all states. It includes tailored tracking and reporting tools that align with your jurisdiction’s regulations, along with a multitude of additional features designed to support every facet of your licensed cannabis operation. These features encompass in-depth reports, data-driven marketing tools, integrated hardware that streamlines data entry, and customizable workflows, ensuring that the solution adapts to your needs rather than the other way around. As the pioneering seed-to-sale tracking platform that encompasses the entire cannabis industry, we've evolved alongside the market since our inception. You can effortlessly report required information to any state system while gathering valuable insights about your business. Additionally, you can set up reminders for various tasks, from watering schedules to nutrient and pesticide applications, ensuring that both you and your team remain consistently on track. By maintaining organization and efficiency, you empower your business to thrive in a competitive landscape.

Flowhub serves as a vital retail management platform tailored for cannabis dispensaries, catering to both single and multi-location operators. It offers a comprehensive suite of services including compliance support, point of sale systems, inventory oversight, mobile solutions, and actionable data aimed at fostering success. Recognized as a premier provider in the cannabis retail sector, Flowhub equips modern dispensaries with the tools needed to flourish, delivering compliance assistance, transaction systems, inventory management, and insightful business data through a single, customizable interface. With innovative mobile check-in and inventory applications being among the first in the market, Flowhub facilitates the processing of over three billion dollars in cannabis sales each year, enabling more than 900 cannabis retailers and their partners to enhance revenue, streamline compliance, accelerate checkout processes, and optimize inventory management for a better customer experience. Based in Denver, Flowhub remains a privately owned entity, committed to the growth of the cannabis retail industry. Its expansive reach and robust functionalities make it an essential partner for dispensaries aiming for excellence in operations and customer satisfaction.

Dialpad Support stands as an advanced AI-driven contact center solution that equips agents with immediate resources to surpass customer expectations. By utilizing self-service virtual agents and AI chatbots, it addresses routine inquiries efficiently, which not only shortens resolution times but also allows human agents to dedicate their efforts to more intricate problems. The platform includes live coaching through AI-enhanced scorecards and actionable insights, facilitating managers in assessing agent performance, providing real-time assistance during calls, and fine-tuning workflows. With integrated Contact Center AI, it evaluates voice and chat sentiment to identify areas of friction, while user-friendly dashboards and immediate analytics monitor essential metrics like average handling time, customer satisfaction scores, and accuracy in forecasting. Furthermore, seamless integrations with platforms such as Salesforce, Zendesk, Microsoft Teams, Google Workspace, and HubSpot consolidate customer interaction history and data. Its dual-cloud infrastructure guarantees enterprise-level resilience, boasting a 100% uptime service level agreement alongside robust disaster recovery solutions, ensuring uninterrupted service for users at all times. Ultimately, Dialpad Support not only enhances operational efficiency but also fosters stronger relationships between agents and customers.

Adilas is fully equipped to enhance your operations with a comprehensive suite of built-in features! It offers a CRM solution alongside an e-Commerce platform designed to foster customer engagement, effective inventory and stock management to ensure organization, HR solutions aimed at employee satisfaction, and project/time management tools that streamline your daily tasks. Additionally, it provides insights into your financials and accounting, promoting the overall well-being of your business. Our cost-effective enterprise software platform delivers every necessary tool to empower your data, allowing you to focus on what truly matters. With ADI at your service, you can seamlessly search through the cloud for vital information within the system. Utilize the Quick Search feature to effortlessly find invoices, customers, expenses, deposits, and much more. After ADI has diligently searched for your data, she efficiently locates and retrieves it for your convenience. Once your information is at hand, you have the option to view, edit, export, or analyze it according to your unique requirements, ensuring you can make informed decisions with ease. With such an array of functionalities, Adilas truly stands out as a comprehensive solution for all your business needs.

Cova software has been designed specifically for cannabis retail. Its award-winning Point of Sale is the most widely recognized in the cannabis industry. It powers more than 2,000 dispensary sites and helps entrepreneurs across North America simplify and streamline compliance. Cova is known for its industry-leading reliability, with unmatched 100% uptime on 4/20. It also offers a highly-praised implementation service as well as ongoing support. Cova's suite of software, including eCommerce, POS and payments, inventory management and advanced analytics, is easy to use, and designed to support sustainable growth.

Oversee, enhance, and expand every aspect of your legal cannabis supply chain effectively. With our advanced MJ Platform, rich in data, you can ensure compliance, gain accurate inventory insights, and optimize your processes seamlessly. Choose our complete solution or tailor it specifically to your requirements. Having pioneered seed-to-sale technology in the cannabis sector over a decade ago, we invite you to benefit from our extensive knowledge. Our team is fluent in both cannabis culture and business strategy, making them uniquely qualified to navigate this industry. The cannabis landscape is filled with possibilities, but launching and managing a venture in this field comes with significant challenges and rapid changes. Backed by over 30 years of combined experience in cannabis cultivation, processing, and retail, our consultants are here to guide you in successfully establishing, running, and expanding your business. Our innovative solutions integrate an exceptional blend of skilled professionals, cutting-edge technology, and business acumen to ensure your operations not only survive but thrive in this competitive market. Trust in our expertise to help you unlock the full potential of your cannabis enterprise.

Our objective is to equip you with the vital retail management tools necessary for seamlessly operating, safeguarding, and expanding your business. Driven by a commitment to enhance the safety, intelligence, and simplicity of regulated retail, Greenbits boasts a diverse team of innovative thinkers and solution-oriented individuals dedicated to your achievements. Our dispensary management software establishes a benchmark for regulated retail practices. With Rise, we elevate reliability and stability beyond expectations. The processes of compliance, traceability, and inventory management have reached unprecedented levels of simplicity. Greenbits supports a larger number of retailers, processes a higher volume of transactions, and generates more sales than any competing retail platform. We demystify the intricacies of cannabis commerce, enabling regulated retail to operate with the same efficiency as traditional retail. By focusing on optimizing your operations and enhancing performance, Greenbits’ dispensary POS software transforms the cannabis retail landscape into a more streamlined and pleasurable experience for you and your clientele. Ultimately, our goal is to ensure that your business not only thrives but also stands out in an increasingly competitive market.

You can keep your customers happy, grow revenue, or stay compliant with the best payments infrastructure in the cannabis industry. You get full debit processing, excellent customer support, and a robust back end reporting portal. The ultimate cannabis POS (point-of-sale) and payments solution for cannabis dispensaries. We offer a complete payment solution to all dispensaries and cannabis retailers. We believe cannabis shop owners shouldn't have to use multiple payment options and an innovative point of sale. We believe in one solution and one experience for each store. Pocket POS allows you to meet your customers while they shop in your store for products. You no longer have to wait for them to reach the counter. This flexibility allows you to run your dispensary in a variety of ways.

Enhance your return on investment by gaining insights into how your marketing and advertising strategies engage audiences across every stage of the customer journey. Uncover audience desires and link them to the media, music, sports, and video content they cherish most. Assess the effectiveness of your campaigns in achieving brand goals. Additionally, tailor video content by incorporating information about shows and celebrities to create a more personalized experience for viewers. This approach not only deepens audience connection but also drives engagement and loyalty.